AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1467 results found
-
Mail Service
Go back to the old way. Set up AOL letters to be larger. Do something about 1/2 email I never get. I am slowly using other email addresses to move out of AOL. I have been using this service for years and I must agree with all the complaints being sent to you. I may lose $31 bc an email ***** sent me did not get through. Have you gotten too big? Sometimes less is more. Keep it simple and fix what is broken before making changes.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
SYMBOLS USED IN ADDRESS BOOK
Andy's AT&T should read Andy's and AT&T. The & and ' symbols are not correct in my address book. I did not make the changes as there are others. For some reason something automatically changed my information!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Here's an idea -- write software that will connect 99% of the time and upon which one can rely. This is a great idea.
Here's an idea -- write software that will connect 99% of the time and upon which one can rely. This is a great idea.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I have 2 accts, I am unable to get email from the 2nd acct for 2 days now.
I have 2 accts but can only get mail from the main acct. I need both.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733.
-
Why am I not receiving any photos sent to AOL address from my cell phone now?
Why am I not receiving any photos sent to AOL address from my cell phone now?
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
-
Deleting old emails puts ALL NEW emails in trash fix this please
Deleting old emails puts ALL new ones in the trash folder fix this
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
-
Why won't my book mn
Why won't aol bookmarks delete when I want then to and why can't I add new ones when I need to? This aol gold is like an antique compared to aol 9.7
I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
When are all these corrections going to be made?
No offense intended, but my patience with aol gold has worn pretty thin. I saw where an aol person mentioned in their answer to a complaint that it is updated every two weeks. I am still having issues from when aol gold went live that are not fixed!?! The least aol can do is to allow us to use 9.6 until gold functions without a hitch.
Thank you for your feedback about the popup ads. We’re always interested in opportunities to improve our products and services, so we appreciate when our users take the time to share with us. We will make sure that this gets to the appropriate team for review.
Please follow the steps to clear the footprints:
1. Launch AOL Desktop Gold.
2. Sign in with your username and password.
3. In the top menu bar, click the Settings icon Image of the Settings icon.
4. Click Browser on the left menu.
5. Click the Security tab at the top of the window.
6. Select the data you’d like to clear.
7. Click Clear Footprints.Please note that after clearing the browser footprints, you will have to re-enter your zip-code on the Welcome Screen.
Regarding the block mail feature, we will pass it along to our Product Engineers and they will look into…
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
for weeks aol gold (pos) has locked up forcing me off line multiple times daily. FIX IT!
if other s have this problem your gonna be out of a job soon. does anyone read these? please respond to me
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
-
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
-
HELP WITH MAIL N SIGN ONS
WHAT HAS HAPPENED TO MY PICTURE INSERT ITS NOT WORKING ANYMORE, AND WHEN I SIGN ON AOL YOU HAAVE MESSAGES THERE FOR D/L AND IT FREEZES ME TO WHERE I HAVE TO SIGN OFF N THEN BACK ON CAN YOU FIX THIS PLZ N WHEN ARE WE GOING TO GET INSTAND MESSENGER BACK
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733.
-
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Emails do not close, do not allow all apps to work on email screen.
I have to cancel after I send all emails to MSN beccause GOLD is horrible and there are many problems daily .
I would like to have a technician further investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
-
It just quits. Really, I'll click on a link and AOL will just close. Poof! Gone! Fix it!
It just quits. Really, I'll click on a link and AOL will just close. Poof! Gone! Fix it!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?