AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1467 results found
-
Compliant
my issue is that my aol has stopped me from saving images, it just doesn't work at all. Also, just recent, when I go to the Chase app to login, after login I get these giant letters and a circle in the left hand corner of the screen that won't let me get into my screen for banking. The only way I can access this is through google crome. Can you please fix this because now I'm paying for something that cannot fully serve my purpose.
Thank you
William
9********2Please give us a call at 1-888-265-3733 to have a technician investigate this for you.
-
My AOL Desktop gold is taking more than 2 minutes to launch. Already installed System mechanic to clean up the computer but still the same.
My AOL Desktop gold is taking more than 2 minutes to launch. Already installed System mechanic to clean up the computer but still the same.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
-
How to read very old emails using AOL GOLD
I have appx 50 old PFC organize files that are saved on a flash drive. How can I read the old emails using AOL GOLD version? These emails date back to 2002, so I have been an AOL user for over 16 years!. The emails are important, that is why I have saved them! I don't need them converted to AOL GOLD, I just need to read them by opening up the Personal Filing Cabinet using AOL GOLD. From comments elsewhere, I know many others need access to continue to read old email. Please explain how to access emails on…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I can't send emails from AOL. It closes AOL when I hit "Send"
I can read emails, but I can not send any. AOL closes when I hit "Send". What is going on.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL Gold Revision 11.0.1904 Zoom range constantly changes back to 100% even though I try to keep it at 125% Also, Forward/Back buttons don't
AOL Gold Revision 11.0.1904
Zoom range constantly changes back to 100% even though I try to keep it at 125%
Also, Forward/Back buttons don't work on my mouse, yet it works on all my other browsers, ie: Firefox, Chrome, and Internet Explorer.
I never get any response as to why these problems haven't been resolved!!Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
account management
I am going to have to wait until I get paid on August 3rd to pay my bill. That's when my Social Security goes through.
Let me put you in touch with one of our Technical Support agents. Please call our AOL Desktop Gold team at 1-800-827-6364. Our experts are available 24/7 by phone.
-
Account Security there is none
7/24/2018
Reply
I appreciate your concern about my privacy.
As a police officer I don't understand why you
would then give the Department of Motor Vehicles
access to my account without my permision &
behind my back. Very hypocritical.Bob Agerbeek
In a message dated 2/27/2018 1:09:58 PM Pacific Standard Time, AOLMemberInfo@email.aol.com writes:
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL GOLD, WORSE PROGRAM EVER. WHAT STUPIDTIY. and they charge for this?
AOL GOLD KNOCKS YOU OFF-LINE BECAUSE OF GLITCHES AND BUGS WITHIN THE EMAIL PART OF AOL GOLD. THIS HAPPENS FREQUENTLY TO ME. AND, AOL GOLD IS NOT 100% COMPATIBLE WITH MANY BROWSERS. YOU'D THINK THEY WOULD FIX THAT FIRST. WHAT COMPLETE BABOONS.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
deleteting
I ask how to clear the browser. You responded. IT DOES NOT WORK. Heads need to roll at AOL WITH GOLD.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Email links
When I need one of my online vendor accounts to send me a link in order to reset my password...and it comes from an automatic system...It never comes through! I've contacted you on this issue before. I give them my gmail address now. I don't know what you changed...I don't have them blocked, I never had this issue with the old AOL. seriously thinking of not paying for gold...it doesn't work properly
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
When I am in my spam folder I can not go back to NEW mail because the tab is not "lit up" Please fix
When I am in my spam folder I can not get back to NEW mail because the tab for new mail is not functioning. PLEASE FIX
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Questions
has AOL started sending out TOS warning emails ? IF so, why does it reference AOL GOLD DESKTOP MESSENGER which doesnt exist and also has AOL send out recent emails with a survey request
Please call our AOL Desktop Gold team at 1-888-265-3733 so one of our agents can check the legitimacy of the email.
-
Unable to Update Chat Identifier/name
My Chat Identifier/name shows as " SL4BH4Z64YTXH7MIJJA2DVGR3Z". This has been happening for a month now. I am still unable to to update/change it.
I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
downloading Zip files from websites using aol desktop gold
i cant download zipfiles in Aol desktop gold using aol browser
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
-
email screen sometimes off-kilter, crazy lines, have to delete then re-click
email screen sometimes off-kilter, crazy lines, have to delete then re-click
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL GOLD holds me captive until I call 1800 number. What you can do is fix this Once stellar software
it takes forever to load, it has way to many ad's and it holds me captive till i call an 800 number abut virus detection.
Its frustrating when I'm trying to fill out an assessment and I get the ad popups or I get this virus issue. Thans AOL 25 +years of being a faithful customer ndthis is what we get. UNBELIEVABLEI’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Sometimes aol email that is available on the aol website does not go to my iphone 7. What can I do to fix this problem?
For the past month, aol email that is available on the aol website does not appear in my iphone 7. Is there anything I can do to fix this problem, or is it something going on at AOL?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
AOL claims I'm from the UK? What in the World are they talking about? I was born and raised in Colorado and have lived here all my life!
This is NOT an idea, this is a COMPLAINT! I've been a paying member of AOL since it was in existence. I tried to "chat" with them and THEY claimed I'm from the UK, even though I was born in the U.S. and have lived here my whole life! What is wrong with Verizon and Gold. It sucks!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
My AOL Tech Fortress app has stopped working. I seem to be paying for a defunct program.
AOL Tech Fortress stopped working.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?