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177 results found

  1. We're glad you're here

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  2. "Oath" box is annoying and won't go away!

    Stop with the "Oath Partners" agreement box every time I try to go to AOL !!!!!!!!!!!!! I don't give a **** about Yahoo or any of your "partners".

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    Responded  ·  3 comments  ·  Admin →
  4. On the weather you report it in Cenigrade, I believe we use Fahrenheit. Why are you so stupid?

    On the weather you report it in Cenigrade, I believe we use Fahrenheit. Why are you so stupid? Never in my life have I seen such an incompetent bunch of idiots as you at AOL. Since Oath took over too much has gone downhill. It is only getting worse, not better.
    AOL should be paying us and not the other way around.

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    Responded  ·  Product Support responded

    Please access weather report on aol.com and under the search bar, you should have two option: F and C. Select F which is from Fahrenheit.

  5. AOL/Verizon Mail —

    I use AOL/Verizon e-mail. To receive my mail I use Outlook (Mac) for my desktop email client. My setting is to NOT leave a copy of my mail on the server. Up until this week that worked fine.

    Now rather then follow the instruction the AOL server leaves a copy in the trash. This is unacceptable because, if I got into my I-phone mail or my iPad mail all the trash items download into my email application. This uses up my data plan and causes a lot of extra work to delete the trash items that total in the hundreds…

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    Responded  ·  Product Support responded

    Check the Incoming mail server settings in your email application, and make sure they match the IMAP/POP settings in the section titled “Update server settings” from the following help article: https://help.aol.com/articles/how-do-i-set-up-other-email-applications-to-send-and-receive-my-verizon-net-mail

    The incoming and outgoing mail servers require SSL enabled for all ports, and also the username field in the account setup, needs to contain your full email address, including @verizon.net at the end.

    In case your server settings are correct, open the link below (and sign in if necessary), and make sure the option “Allow apps that use less secure sign-in” is turned ON.

    https://login.aol.com/account/security

    After this turning ON this option, check if your mail application is able to connect. If the problem persists, verify if the “Two-step verification” option on the Account Security page (the URL above) is turned ON or OFF.

    In case this feature is turned ON, you will have to create a…

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  8. I received a letter that said my aol.com account would be deactivated. Must be spam, but who do I contact?

    make aol.com my homepage on foxfire. Following the instructions several ways but doesn't work.

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    That email was not sent from AOL. Check out our article on spotting phishing and how to report it: AOL Help: Email and Viruses Protecting Your Account : https://help.aol.com/articles/protect-yourself-from-internet-scams

    To set or change your homepage on Firefox please follow the steps:

    1. Open Mozilla Firefox.

    2. Click the Tools menu, and then click Options

    3. On the General tab, delete the URL or text that is displayed in the Home Page box.

    4. Type the URL of the website you want to set as your homepage in the Home Page box, and then click OK.

    5. Close your browser. The next time you launch your browser, the website you set as your homepage will appear.

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  10. why do i have to shut down aol 30-50times when i log on???????

    HELP WITH MANY TIMES TO SHUT DOWN AOL?????

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  11. Encryption issue on microsoft platform and into the webmail and aol desktop gold.

    Emails copied from microsoft word is having encryption issues on webmail and aol desktop gold. Please update me once issue is fixed.

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    Responded  ·  2 comments  ·  Admin →
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    Responded  ·  Product Support responded

    We have a couple of troubleshooting steps for you to try.

    1) Refresh your browser window 

    2) Clear Browser Cache

     If step 1 does not help, please try clearing your browser history, cookies and cache. In many cases, you can use the following handy shortcuts: 

    - Ctrl-Shift-Delete (Windows)
    - Command-Shift-Delete (Mac)

    For detailed instructions, please visit this help article and choose your browser: 
    How to clear cookies, cache, history and footprints in your browser: http://aol.it/1KTJUg6 

    **Please uncheck all items except those related to web browser cache, history and cookies. If you do not uncheck passwords, this step will clear any passwords stored in your browser, so you may be prompted to login to sites which previously kept you logged in automatically. 

    3) Try a different Browser 

    If steps 1 and 2 do not resolve the issue, please try using a different browser — for example, if you are using…

  13. Develop the capability to add a Logo to my outgoing signature. Every other email service has this capability.

    Every time I send an email there is an automatic signature including my name, business address, etc.
    I would like to add my Logo to that automatic signature.

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    Responded  ·  Product Support responded

    If you do not have a picture in your current signature, you will need to reset your Webmail preferences. Go to mail.aol.com, hold down the Shift key and click on the AOL logo. A new page will come up with the option to reset the webmail preferences. Please click the Reset button.
    Afterward, send a test email without setting a signature. Once the email is sent, you should receive a pop-up to set your signature, this is the only way you will be able to add pictures in the signature.

  14. Please check the videos in the aol website, the videos are playing perfectly fine but when I replay the video it wont go back.

    Please check the videos in the aol website, the videos are playing perfectly fine but when I replay the video it won't go back. It is working with firefox but not with safari and I am comfortable using safari for it is my default browser. Please look into this. Thank you!

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  15. Long running scripts often make it impossible to read your articles.

    Long running scripts often make it impossible to read your articles.

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  17. AOL News pictures do not match up with headlines/story summations. Pictures would change but not the headlines/story summations.

    Don't know why your front page headline pictures do not match with headlines/story summations. Pictures kept changing but headline/story summation remain stuck.

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    1 comment  ·  Admin →
  18. Stop shadow banning.

    Stop shadow banning. I'll be contacting my congressman about it.

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    1 comment  ·  Editorial  ·  Admin →

    Thanks for your feedback.

    We’ve looked into your comments on Uservoice, there’s none that has been deleted.
    Should you have further questions, happy to look into those for your.

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    1 comment  ·  Admin →
  20. FIX = RECENTLY DELETED MAIL !!!!

    I HAVE DELETED AT LEAST 50 MESSAGES !!!
    AND YET MY 'RECENTLY DELETED MAIL BOX IS BLANK ???

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