AOL Help
AOL Help
If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.
This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
364 results found
-
AOL emails diverted to "Recently Deleted...
I have been finding many emails that have gone directly to "Recently deleted." Perhaps this is better than going to "SPAM" but not by much. Has a programming change made this happen?
175th ranked -
42nd ranked
-
72nd ranked
-
105th ranked
-
software issue - please have a toggle switch to turn on/off automatic capitalization of first letter of each sentence
I lost the use of one hand. It is very difficult for me capitalize words with only one hand. It would be nice to have a settings toggle switch to automatically capitalize the first letter of each sentence.
On my laptop, there is an automatic capitalization function in the system settings, but it does not apply when using AOL Mail.
175th ranked -
Restore old format
The new format does not work for me.
46th ranked -
Please - Please - Please
PLEASE change me back to the OLD AOL! - PLEASE!
72nd ranked -
CANT LOG IN TO POST COMMENTS ANYMORE? IS THAT NOW ONLY FOR PEOPLE WHO PAY AOL?
WHY CAN I NO LONGER MAKE COMMENTS ON STORIES??? WHY IS AOL THE WORST THING TO USE NOW? WHY HAVE YOU GUYS DECIDED TO RUIN EVERYTHING GOOD ABOUT AOL. YOU BLOCK PEOPLE FROM LOGGING IN TO COMMENT AND NOW YOU HAVE ABSOLUTELY RUINED THE EMAIL...RUINED!!!!!
175th ranked -
REMOVE THE ADS TAKING UP THE SIDE OF MY E-MAIL WINDOW
HOW DO I REMOVE ALL THE ADS TAKING UP SO MUCH SPACE ON MY WINDOW?
46th ranked -
My AOL screen has switched to a split view version. I HATE IT!!!! Help me revert to the previous view. PLEASE HELP ME!!!
My AOL screen has switched to a split view version. I HATE IT!!!! Help me revert to the previous view. PLEASE HELP ME!!!
175th ranked -
IMPROVEMENT!!!
Today, fearing I'd run into more problems, I switched to Standard AOL. WHOA!!! font size, style and colors are back! THANK YOU! Page layout (margins, center, left, right) is back! Thank you! The ability to scroll through my emails instead of pages is returned. THANK YOU! The ability to attach more than one photo at a time is restored! THANK YOU! Will now try to type captions above or below each photo and see what happens. YOU ARE LISTENING AND RESPONDING! THANK YOU!!!!
175th ranked -
Better help on phone calls for help
My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.
105th ranked -
72nd ranked
-
Contacts are nearly impossible to find. Please give us a way to go back!
Put all the info back in the contacts.
175th ranked -
175th ranked
-
RETURN TO OLD FORMAT ASAP THIS NEW FORMAT IS TERRIBLE I HAVE 1000 OF FRIENDS THAT HAVE AOL AND NOT ONE OF THEM LIKE THIS NEW FORMAT.
NO ONE LIKE THE NEW FORMAT PLEASE PLEASE PLEASE RETURN TO OLD FORMAT
46th ranked -
I AM signed in!
I am trying to compose a new email, using different font sizes, font colors and wanting to use the italic font style for a portion of message. IT'S IMPOSSIBLE TO DO NOW! Please go back to original (not basic, not standard, but the original highly used and appreciated aol)!
175th ranked -
help me get my aol email address (& account) back
i've had my original (& most important, e.g. -- contact emails of everyone i volunteer and work with) since 1998! as of two days ago i cannot access nor get into my email. aol "help" (at the 800 phone numbers) cannot help me, nor does help.aol.com help me accomplish anything, either
46th ranked -
PLEASE GIVE ME BACK THE OLD FORMAT FROM MAY 2023!
i DON'T LIKE THIS FORMAT. TOO MUCH WASTED SPACE. i DON'T NEED SEPARATION FROM DAY TO DAY. i NEED A MORE CONCISE PLATFORM...NOT STRETCHED OUT! THIS WAS A BAD IDEA..
175th ranked -
care about your customers
Have humans help humans
175th ranked
- Don't see your idea?