AOL Help

AOL Help

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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  1. stop showing me Biden Harris ad every time I open aol or Im leaving you

    Stop Showing Biden /Harris ad every time I open my aol.

    22nd ranked

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  2. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    6th ranked

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  3. Sort "Sent" emails by alphabetical order

    I can no longer sort my "Sent" emails by alphabetical order. Please restore this function.

    51st ranked

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  4. get real help!4days trying to change password!Why do I have to pay for help? I pay way too much, Sprint is looking better!Totally fed up can

    maybe you can really givehelp!Why amI paying for help to just change password??totally fed up after 4 days trying

    33rd ranked

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  5. 10th ranked

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  6. User:*** Has NO AOL-Stationary-Paper??!!!

    Still, has NO-AOL-STATIONARY-PAPER to send out with my E-mails??!!!
    PLZ. do reply and even better FIX for me!!!!!! ***

    51st ranked

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  7. Do you ever think it would be possible to actually get to a website when searching instead of going page to page to page.

    Open up a particular website and you have 10 other site possibilities show up on the next page. Open one of those and your have more websites. Open one of those and you have more. You just never get to any usable website. You could easily spend an hour or more opening website after website that just yields more pages of websites.
    It is truly an exhausting experience trying to get anywhere.

    33rd ranked

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  8. go back to old aol

    go back to old aol in chat rooms an conversation rooms

    4th ranked

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  9. I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!

    horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!

    11th ranked

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  10. Allow the "From" button work to alphabetize emails

    I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
    Rita

    33rd ranked

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  11. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

    11th ranked

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  12. remove birthdate from personal accounts

    Its private data according to the U.S. government

    22nd ranked

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  13. 51st ranked

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  14. Really desperate?

    Why on earth would you run a quote from Howard Dean ? Maybe you need advice on publishing articles that inspire and educate your readers. Do think anyone cares what Dean thinks?

    51st ranked

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  15. 1st ranked

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  16. Email for help

    As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

    3rd ranked

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  17. Service

    Get better service

    22nd ranked

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  18. Help needs vamping up

    Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!

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  19. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    7th ranked

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  20. Your favorites search is good, but would be better if the search results where the URL was found in my list.

    Your favorites list search is good, but would be better if the search results indicated where in the URL list my search result was found.

    33rd ranked

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