AOL Help
AOL Help
If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.
This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
367 results found
-
10-8-23 My feedbacks deleted
10-8-23 all my feedback deleted regarding you harassing and terrorizing me. Asking for phone verification code is unnecessary pain for users. Apparently, we cannot complain because you deleted all negative feedback. It terror on steroids.
107th ranked -
Suddenly can't post a comment or thumb up or down in the comments section. Last posted yesterday. I am signed in , yet at the comment box I
Why can I suddenly not post a comment or thumb up or down on a comment already posted?
107th ranked -
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
107th ranked -
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!!
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!! You are not equipped to pick and choose forr us what is important!!!
107th ranked -
People utilized the older AOL because it met their needs. When someone sends photos and I want to forward 1 or 2 - there is no way to do it
Return to the old format! Please! I refer to previous emails that are stored, and now they are not available. I know it's Tues or Wed, you don't have to tell us! The photo "preview" is horrendous. Can't delete and have to open each one to see. A photo of a foot? Really?
107th ranked -
107th ranked
-
Better help on phone calls for help
My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.
107th ranked -
IN French please
Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!
107th ranked -
Generate app password for Thunderbird id not working.
Generate app password is not working when trying to get a password to use with Thunderbird and my Verizon.net email account.
107th ranked -
why am i not able to log in to make comments and why isnt anyone from aol answering this question to the many people who have been blocked
why am i not able to log in to make comments and wy is aol not answering this question??????
107th ranked -
107th ranked
-
Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS
FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.
107th ranked -
I am not receiving all e-mails that are being sent to me
Fix the system; I am not receiving all e-mails that are being sent to me.
107th ranked -
HELP!!!!!!
Just got off phone with AOL chat to TRY to solve problem So far ~ zilch
technician got access to my computer and now 1; I Can't bring up "sent Mail 2,cannot send E-mail 3 Cannot recieve e mail (I had someone try) Whatta mess leading up to all this and all I ended getting is that someone will call me back!!!!!!!!!!!!!!!!111.107th ranked -
Seriously?? You still haven't fixed generating an app password yet??
How long does it take to fix this application?? Even if I try the paid help service, it's the same answer - "We don't have an ETA for a fix."
107th ranked -
Do something about e-mail support.
I guess you no longer provide support except for paying customers. Tried to vote for an existing complaint and was told it wasn't working.
107th ranked -
AOL IS MORE RADICAL PROPAGANDA MEDIA THAN EVER, NO FEEDBACK FROM CUSTOMERS!!!
AOL A ONE SIDED RADICAL PROPAGANDA UNIT!
107th ranked -
make it easier!!!!!!
make it easier! it's impossible to EASILY FIND HOW TO CONTACT ANHYONE AT AOL
I'm now being told I've asked to deactivate my AOL email account. of course, this is not true where is the help? who do I contact? why do I even have to ask?
107th ranked -
change dob info
Hi, How can I change my date of birth please? I entered the date incorrectly on sign up.
107th ranked -
I signed up for AOL Live Support Plus and am looking for the advertised Chat option but found none. Is this a fraud or what?
Need a Chat to solve a problem.
107th ranked
- Don't see your idea?