AOL Help
AOL Help
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367 results found
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stop the censoring!
quit with the censoring of our comments that do not contain any 'hurtful' words! i can like or dislike something and it appears that any of my comments post, but they don't and there is nothing 'mean' in them. i may disagree with one of your left leaning news stories and say why, which is my right to do, but for you to censor it because you don't agree with me is wrong! i also cannot see any replies to other posts, not any can i see! WHY?????
72nd ranked -
easy account verification
When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.
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Explain choices provided by AOL to assist customers "problem solve" an issue.
I received an email informing me that my email may need authenticating. For those of us who don't understand what that means, it would be helpful for AOL to provide some selections or drop downs that I can select for an explanation or clarification of what I need to do. It doesn't help to offer me choices if I don't understand which choice (potential remedy) is applicable to my specific issue. Although I understand the challenges that COVIG19 presents, it is irresponsible for AOL not to respond to phone calls, emails, or Chat, when you offer these features as a…
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I have been trying for a week to get tech support to find out if I have successfully done the new mail sign in change since I keep getting e
Let people know when the change you mandated has been successfully done
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The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.
Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner
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auto add email addresses
discontinue auto add email addresses
107th ranked -
Service
Get better service
72nd ranked -
false advertising
One of your advertisers is offering a #1000 Wallmart gift card, and I stared filling it out. I quickly decided it was too much personal information so I stopped out before finishing. They wanted credit card, SS number, and other personal data. I NEVER finished the survey, but I have gotten 20 robocalls since them. Your advertiser is violating federal law
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STOP BASHING TRUMP!!
Stop bashing TRUMP. He was overwhelmingly elected by the American people. He will do great good but AOL is so bias,
Every single story you do concerning ANYTHING Trump bashes him. Why dont you do AT LEAST one that reflects how the American people feel about him. You are losing your audience just like MSNBC is losing theirs.107th ranked -
I need to contact customer service with a very critical issue and can't contact anyone
hire some customer support people
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Election FREE page
You have done this before so you have the data on how popular it was. Maybe it is something to consider putting back once more.
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107th ranked
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Hardware problem: call support 800-827-6364, wants the 1st 3 letters of my email addr, can't hear me.
You have no way on your web site to report obvious problems like this one. As stated above, I needed to call Support, dialed above number. Automated voice wanted the first three letters of my email address but couldn't hear (did not respond to) my voice. Tried half a dozen times.
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Please STOP sending me ads for cremations and funerals at the top of my emails!!!!!
I do NOT want ads for cremations and funerals at the top of my email chain. REMOVE THEM PLEASE!!
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New features!
Master username Debbie Floyd
I would like to remove sub usernames tedleoclaramae.
My parent died last two years ago. No longer to keep sub usernames!
Anyway, I did set up a new sub username for my parent and anyway, they never used it. My parent died last two years ago.
I would like to change new password to my new ID user name and it is Debbie.
I can change my new passwords by myself.
Smile, Debbie
107th ranked -
Teach customer service skills.
Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you
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fix font size stability
Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.
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THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I
THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL
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I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject
Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.
107th ranked -
yes you bill
you are an *******
107th ranked
- Don't see your idea?