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611 results found

  1. auto add email addresses

    discontinue auto add email addresses

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  2. Service

    Get better service

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  3. false advertising

    One of your advertisers is offering a #1000 Wallmart gift card, and I stared filling it out. I quickly decided it was too much personal information so I stopped out before finishing. They wanted credit card, SS number, and other personal data. I NEVER finished the survey, but I have gotten 20 robocalls since them. Your advertiser is violating federal law

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  4. have people that know what they are doing and have them in the USA

    theAOL Help department is a SCAM !!!!

    they wanted to take a phot of my driver's license. !!!!!

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  5. Teach customer service skills.

    Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you

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  6. fix font size stability

    Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.

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  7. THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I

    THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL

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  8. I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject

    Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.

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  9. yes you bill

    you are an *******

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  10. 10-8-23 My feedbacks deleted

    10-8-23 all my feedback deleted regarding you harassing and terrorizing me. Asking for phone verification code is unnecessary pain for users. Apparently, we cannot complain because you deleted all negative feedback. It terror on steroids.

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  11. 102nd ranked

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  12. Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.

    Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.

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  13. Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!!

    Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!! You are not equipped to pick and choose forr us what is important!!!

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  14. People utilized the older AOL because it met their needs. When someone sends photos and I want to forward 1 or 2 - there is no way to do it

    Return to the old format! Please! I refer to previous emails that are stored, and now they are not available. I know it's Tues or Wed, you don't have to tell us! The photo "preview" is horrendous. Can't delete and have to open each one to see. A photo of a foot? Really?

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  15. 102nd ranked

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  16. IN French please

    Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!

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  17. Community Guidelines

    JUST MORE OF YOUR "COMMUNITY GUIDELINES" OVERREACH...!!!

    SAD... AND ABSOLUTELY CONTRARY TO YOUR STATED INTENTIONS...!

    THE REALLY FRUSTRATING THING FOR YOUR CUSTOMERS IS THAT THIS SITUATION IS TOTALLY FIXABLE...

    SO FIX IT...!!

    Your comment has been rejected.
    Replied tonews 3m ago

    You can make those points, Newsy...
    And allegedly support your agenda...

    By conveniently ignoring the fact that the "Dixiecrats" of yesterday, have become the Republicans of today... and essentially... visa-versa!

    But that little factoid of "real history" doesn't fit into your agenda... so you simply 'cancel' it!

    Good for you! I hope you sleep better at night!

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  18. Community Guidelines

    YOU ARE ABOVE AND BEYOND PATHETIC...

    THIS GUY... JIM ON THE COAST... CALLS ME "SKIDMARKS"... AND ME AND OTHERS "SLUGS", AND "ITS", AND "SIMPLES", AND A WHOLE HOST OF OTHER DEMEANING AND DEGRADING NAMES AND CONCEPTS... AND HIS COMMENTS ALL REMAIN ON THE BOARD... IN SPITE OF YOUR "COMMUNITY GUIDLINES" TO BE POLITE AND CIVIL!

    YET, WHEN I MAKE AN INNOCENT, SARCASTIC COMMENT BASED ON THE LANGUAGE THAT HE'S USED... MY POST IS REJECTED!

    TALK ABOUT HYPOCRITICAL AND CONTRARY!

    STOP IT!!!

    Your comment has been rejected.
    Replied toJim on the Coast 8m ago

    NOW WAIT A SECOND, JIM...

    I…

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  19. Generate app password for Thunderbird id not working.

    Generate app password is not working when trying to get a password to use with Thunderbird and my Verizon.net email account.

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  20. 102nd ranked

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