AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
341 results found
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101st ranked
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Use humans when the robot fails. Sometimes AOL fails to create a new line with the [Enter] key, but the help robot couldn't recognize that,
When the automated help system consistently fails to help, allow the customer to speak with a human.
166th ranked -
AOL DELETED ALL OF MY INBOX
Aol is already struggling to maintain Users and they literally deleted my entire mailbox because I had not logged in in a while. This includes correspondence that goes back 20 years!! From people that are no longer living! What an EPIC FAIL!!! Tech has no way to restore them which is also an EPIC FAIL as every computer on the planet has a back up system. SO irate I can't even speak. It is totally unacceptable to delete Users messages!!! Shame on you AOL and will never recommend your platform.
166th ranked -
Please - Please - Please
PLEASE change me back to the OLD AOL! - PLEASE!
64th ranked -
Fix Instructions
Please correct your instructions on how to restore Contacts. When I click on the contact setting - There is NO "More" button to use to retrieve the restore option. From my MAC
166th ranked -
An opening page at beginning prevents going to emails directly..and too few fonts
Get rid of that opening page and the next one and let users go directly to email.'
Add more font choices.166th ranked -
SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.
YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.
166th ranked -
Service by email at cs@perkspot.com 7
why i cant finde my ao; perks
166th ranked -
All my comment postings have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for politics
All my comment postings under Sam54 have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for political stands
43rd ranked -
Why am I not able to edit my contact lists to add names?
Trouble with account
166th ranked -
Tell me why you block all my comments.
Tell me why you blocl my comments.
166th ranked -
Generate app password Not working!!!
Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
GOOD BYE AOL!64th ranked -
IN French please
Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!
101st ranked -
Get someone to talk to your customers that can be understood.
It’s hard to talk to people that don’t speak good English.
166th ranked -
I am very dissapointed in your service. I have been with AOL for many years and now that your shortcut isn't working I am told i need to pay
I am suddenly unable to use of tne of the aol features- I am getting an error message. something is broken on aol and I would like it fixed. I have been a long standing customer for many years and now when I need help you want me to pay for fixing your short cut.
that is wrong!
please have someone from tech support call me and get this feature fixed
thank you166th ranked -
I like the new AOL but how do I add a contact? All it allows me to do is edit. It will not let me save. Thank You!
Please let me know how to add contact. Thank You.
166th ranked -
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
101st ranked -
The link to get my mail says it's unavailable so I have to click twice on everything.
The link to get my mail says it's unavailable so I have to click twice on everything. There isn't any way to fix it.
166th ranked -
You need more options for AOL Help.
I don't use Twitter or Facebook. Have AOL Help available at the AOL Website and make it useful.
166th ranked -
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to fit. Until the new AOL, that is something I didn't have to do.
166th ranked
- Don't see your idea?