AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
372 results found
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All my comment postings have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for politics
All my comment postings under Sam54 have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for political stands
48th ranked -
Why am I not able to edit my contact lists to add names?
Trouble with account
177th ranked -
Tell me why you block all my comments.
Tell me why you blocl my comments.
177th ranked -
Generate app password Not working!!!
Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
GOOD BYE AOL!73rd ranked -
IN French please
Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!
108th ranked -
Get someone to talk to your customers that can be understood.
It’s hard to talk to people that don’t speak good English.
177th ranked -
I am very dissapointed in your service. I have been with AOL for many years and now that your shortcut isn't working I am told i need to pay
I am suddenly unable to use of tne of the aol features- I am getting an error message. something is broken on aol and I would like it fixed. I have been a long standing customer for many years and now when I need help you want me to pay for fixing your short cut.
that is wrong!
please have someone from tech support call me and get this feature fixed
thank you177th ranked -
I like the new AOL but how do I add a contact? All it allows me to do is edit. It will not let me save. Thank You!
Please let me know how to add contact. Thank You.
177th ranked -
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
108th ranked -
The link to get my mail says it's unavailable so I have to click twice on everything.
The link to get my mail says it's unavailable so I have to click twice on everything. There isn't any way to fix it.
177th ranked -
You need more options for AOL Help.
I don't use Twitter or Facebook. Have AOL Help available at the AOL Website and make it useful.
177th ranked -
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to fit. Until the new AOL, that is something I didn't have to do.
177th ranked -
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!!
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!! You are not equipped to pick and choose forr us what is important!!!
108th ranked -
People utilized the older AOL because it met their needs. When someone sends photos and I want to forward 1 or 2 - there is no way to do it
Return to the old format! Please! I refer to previous emails that are stored, and now they are not available. I know it's Tues or Wed, you don't have to tell us! The photo "preview" is horrendous. Can't delete and have to open each one to see. A photo of a foot? Really?
108th ranked -
Bring back the old format. Attachments get lost in the new format. It's IMPOSSIBLE to easily conduct an email search!
BRING BACK THE OLD FORMAT!
177th ranked -
CANT LOG IN TO POST COMMENTS ANYMORE? IS THAT NOW ONLY FOR PEOPLE WHO PAY AOL?
WHY CAN I NO LONGER MAKE COMMENTS ON STORIES??? WHY IS AOL THE WORST THING TO USE NOW? WHY HAVE YOU GUYS DECIDED TO RUIN EVERYTHING GOOD ABOUT AOL. YOU BLOCK PEOPLE FROM LOGGING IN TO COMMENT AND NOW YOU HAVE ABSOLUTELY RUINED THE EMAIL...RUINED!!!!!
177th ranked -
BE HELPFUL
BE HELPFUL >>>Oh my account has suspicious activity so it was shut down so I cannot access. Called the unhelpful # and was told we will get back to you in 3-5 days!! Really? Can you transfer me to supervisor - "NO" - we are not allowed to transfer,what suspicious activity? "I can't say, it has been bumped up and someone will call you in 3-5 days.
177th ranked -
Better help on phone calls for help
My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.
108th ranked -
How can I turn off the 2 step for getting into my account?
Not sure but I would like to turn off the 2 step verification.
48th ranked -
HATE HATE HATE HATE WHAT YOU HAVE DONE!!!!!! aRE YOU LISTENING TO YOUR FEEDBACK???? wE WILL ALL BE LEAVING aol UNLESS YOU RETURN BACK ....
HATE HATE HATE WHAT YOU'VE DONE TO YOUR CUSTOMERS./ NO ONE IS LISTENING!!! WE WILL BE LEAVING YOU UNLESS YOU REVERSE BACK TO THE PREVIOUS VERSION. WE CAN'T STAND WHAT YOU'VE DONE, AND THAT YOU'RE NOT LISTENING TO THE FEEDBACK WHICH YOU'VE REQUESTED. ARE YOU GOING TO RETURN TO THE PREVIOUS VERSION, OR ARE WE ALL GOING TO LEAVE TO ANOTHER SERVER. THIS IS A
RIDICULOUS NEW FORMAT WHICH YOU'VE FORCED UPON US!!!!!!!177th ranked
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