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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL app?

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298 results found

  1. Email date no dates in free accounts now

    Yesterday is not a date aol doesn’t even offer a date on email for their free account now

    267th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Font size is far too small

    Save the font size once it is set and use that font size when writing an email. Better yet, use the font size set in the OS.

    216th ranked
    0 comments  ·  Admin →
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  3. THE FCC SHOULD SHUT YOUR NEWS DOWN

    LAKEN RILEYS murder, a illegal let into this country by the BIDEN and HARRIS ADMINISTRATION. Just got convicted on ALL counts!!! Yo have nothing on about it!!! Start putting on new s that is important!! All you do is put on swayed opinions on our great president TRUMP! He is going to take back our country from the communists propaganda networks like you put on.

    216th ranked
    0 comments  ·  Admin →
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  4. Access to mailing lists in app

    Why am I not able to use my mailing lists/groups when I am using the app?

    I use the account for group emails so it makes the app almost useless.

    The mailing groups do not appear in my contacts on the app.

    Many thanks.

    267th ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. Get out of politics and stick to email

    This app has become incredibly biased towards the extreme liberal ideologies that most of what we see are fake news stories and divisive stories. Obviously the majority of this country is tired of these attempts by the right wing media and they need to be banned from this app. Either fix it or delete the news section all together. AOL is meant for email and not picking political sides. Last chance AOL or my account of 24 years gets deleted and moved to a different provider.

    122nd ranked
    1 comment  ·  News  ·  Admin →
    How important is this to you?

  6. How did all your crazy liberal news feeds work out? Keep it up.

    Crazy AOL Liberal news feeds

    138th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  7. I cannot access my AOL email thru the app or the website. I have followed all the instructions for fixing this issue and none work. I

    I need someone to answer my chat IN PERSON or answer the phone!

    180th ranked
    1 comment  ·  Admin →
    How important is this to you?

  8. Take you liberal left wing progressive “news” off my feed.

    What a bunch of left wing bias daily. It’s half the time bs. I have been a paid member since aol started. Get the ads off my email. Period. I’m a paid customer. I don’t want to pay another dime.

    159th ranked
    0 comments  ·  News  ·  Admin →
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  9. AOL NEWS IS GARBAGE 👊🏻👊🏻👊🏻

    180th ranked
    0 comments  ·  Admin →
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  10. Let me add another mail account

    I never should have updated my AOL app. It was awesome before and now has become so bad that I might be dropping AOL after using it for over 30 years!!!

    159th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. If it aint broke, don’t fix it.

    My AOL mail has worked flawlessly on numerous Apple products until yesterday, when you geniuses decided it needed to be fixed. Now, I no longer can retrieve my mail on my Apple iphone 15 pro. I now must fire up my Windows laptop to read my mail. Thanks, AOL!

    216th ranked
    0 comments  ·  Admin →
    How important is this to you?

  12. I can’t call you because aol doesn’t recognize my phone number. I need help.

    I can’t phone you because aol doesn’t recognize my phone number. I need help. I’ve been a customer for over 20 years and I’m paying over $5 a month for customer support. Help!!

    267th ranked
    1 comment  ·  Admin →
    How important is this to you?

  13. Take second verification off my account!Take my mail off your news feed!

    AOL is unresponsive to helping AOL customers! Get your act together or you will lose all credibility!!!!

    267th ranked
    1 comment  ·  Admin →
    How important is this to you?

  14. Eliminate all the crazy liberal news.

    122nd ranked
    0 comments  ·  Admin →
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  15. Try actually utilizing the existing views on improving the AOL app. The whole exercise is a joke.

    If you ask how can AOL improve the app but have no intentions on acting on it, then why waste your users time? Your users want options, especially with the news. Remember America is divided and you are part of the problem.

    216th ranked
    0 comments  ·  Admin →
    How important is this to you?

  16. Can you bring back the original “You’ve got mail” chime

    Can you bring back the original “You’ve got mail” chime Please

    95th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  17. Remove left leaning biased news.

    Only default to mail when opening.

    122nd ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  18. Change your sending name in AOL Mail

    Can't change sending name as per https://help.aol.com/articles/change-your-sending-name-in-new-aol-mail

    180th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  19. Allow for blocking emails containing 4-Letter words or disgusting words

    138th ranked
    1 comment  ·  Admin →
    How important is this to you?

  20. Make it faster!

    Is very difficult to sign in

    95th ranked
    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
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