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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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209 results found

  1. I Clicked on a banner ad and my antivirus flagged it as having viruses. Bad email provider.

    After clicking on a banner ad, my antiviruses and Windows flagged it as having viruses. I had to turn off my computer with a hard boot because the screen was frozen.

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  2. Trying to email my daughter but autofill is inserting an old deleted contact on PC

    Fix the issue that is causing this problem. In addition, when trying to clear out old contacts, make it possible to batch delete by picking boxes. Also spent over an hour editing an important email because something caused the email to insert a "dot" instead of "circle" for a space so that everytime I hit the space bar, it acted like a return to split a sentence in an awkward place. Also words were awkwardly split between paragrahs like now became ho w.
    Very buggy right now.

    The new developments appear to be causing more issues than they are helping.

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    Gathering Feedback  ·  1 comment  ·  Compose  ·  Admin →
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  3. What is happening wioth AOL games. Not hig will load!

    I can no longer play AOL games - Help!

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  4. Re-instate the old standard version!!!!!!!!!!!!!!!!!!!!

    Go back to the old format - it was the best you had. Why did you change to a substandard version?

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  5. Why has automatic forwarding been shut off - I'm missing all my emails

    All my email used to be automatically forwarded to my new address - is this gone now? What happened - I'm missing all kinds of emails

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    0 comments  ·  Sending  ·  Admin →
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  6. Change it back, when I want to delete something it asks for confirmation, then when I move my mouse to confirm, the confirm button disappear

    Change it back, when I want to delete something it asks for confirmation, then when I move my mouse to confirm, the confirm button disappears. There was nothing wrong with the old AOL format and many people hate it.

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  7. SELECT ALL

    not an idea - this is a complaint: (on the BASIC version of AOL MAIL - NOT the Standard Version...which I don't care for):
    the SELECT ALL button for selecting mail in the mailbox used to work "page by page" ( if I selected SELECT ALL for the 1st page, all mail on the first page would be selected; if I selected SELECT ALL for the 2nd page, all mail on the 2nd page would be selected; if I selected SELECT ALL for the 3rd page, all mail on the 3rd page would be selected; etc, etc...

    Now, today (June…

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    0 comments  ·  Settings  ·  Admin →
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  8. Where do I go for my You Got Mail voice

    "You Got Mail" notification where did it go?

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    0 comments  ·  Receiving  ·  Admin →
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  9. insure all customer reps can communicate in same language as customer!!

    Brutal what a waste of time how do you have people who answer a call from the U.S.A. who can't communicate in English!!!! Why cant you hire people in the U.S.A.??? Something that should have been soooooo easy was a mess because the individual I spoke to had NO ABILITY TO COMMUNICATE WITH ME!!!!! SERIOUSLY It's got to stop!

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  10. optimizing the "Blocked Adresses"

    I have added many addresses like *0@gamil.com, *1@gamil.com, and *9@gmail.com to the block list, but I continue to receive emails that match this address format.

    Please check your wildcard function, otherwise the block list won't work!

    p.s. i dont have a "X" acc so i dont can kommunicat over "x"

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    0 comments  ·  Spam  ·  Admin →
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  11. The Basic Email Seems to Have Changed

    The Basic Email seems to have to have changed by not rendering all past emails and only displaying clock times for recent/current emails. AOL Mail seemed to have these missing features in the past.

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  12. Font size

    I can't see how to change it. It is almost unreadable as it is

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    0 comments  ·  Font  ·  Admin →
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  13. The AOL email system is ruvbbish. It used to be ok.

    Please change it back

    And ask before changing next time

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  14. WHY CAN'T WE TURN OFF 2 STEP VERIFICATION YOU INFLICT ON PEOPLE

    YOUR WOTHLESS POST SUGGESTING THIS PAGE :https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone.

    DOES NOTHING. THE BOX TO TURN IT ON ISN'T CHECKED SO IT DOESN'T HAVE TO BE TURNED OFF. IT WAS NEVER TURNED ON!!!!!!!

    YOU PEOPLE INFLICTED IT.

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  15. The "New Mail" system has taken all my emails , saved, new, and more. Please get my email back!

    The "New Mail" system has taken all my emails , saved, new, and more. ..Please get my email back! ..Old Format worked very well

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  16. The "New Mail" system has taken all my emails , saved, new, and more. Please get my email back!

    The "New Mail" system has taken all my emails , saved, new, and more. ..Please get my email back! ..Old Format worked very well

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  17. WHY ARE YOU FORCING 2 STEP VERIFICATION ON MY EMAIL?

    I DIDN'T ASK FOR IT. YOU ARE THE ONLY PEOPLE THAT DAMAGE MY ACCOUNT. NO ONE ELSE DOES.

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    1 comment  ·  Settings  ·  Admin →
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  18. Do not have a limit on spam filters

    No limit of spam filters, my inbox is currently over-run, yet you tell me my spam filters are full, and it can't be added to the list. My only option is to get a new email account

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    0 comments  ·  Spam  ·  Admin →
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  19. How about not posting ads showing half naked women in underwear?

    How about not posting ads showing half-naked women in underwear?

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  20. Change that awful color back to the way it was

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