AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1269 results found
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What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
107th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
475th ranked -
deleting emails
Something weird is happening - when I select a few emails to delete, it also deletes other emails that weren't selected. Then I have to spend time going into trash to put those back into inbox. Since you are forcing users to use this horrible change with AOL I'll continue to post glitches because THERE ARE A LOT OF THEM!!!!! This was never tested by people who actually USE AOL!!
475th ranked -
Reminder to attach a document
In the past, if you typed 'I attach...' in your e-mail and forgot to attach the document, when you tried to send it, a box popped up and asked if you wanted to add an attachment. Why has this gone? It was vey useful.
217th ranked -
Keep as New
Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!
644th ranked -
Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.
The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!
644th ranked -
Need to access hyperlinks for zoom classes.
If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.
91st ranked -
add logo to signature
PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!
Thank you!!!
Flustered Business Owner...91st ranked -
draft is too sensitive
Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.
It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.
644th ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
157th ranked -
I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis
Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.
5th ranked -
News article font Issue
Prefer a more solid looking font in news articles, etc., that can be enlarged.
475th ranked -
preview
used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.
644th ranked -
Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.
Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.
644th ranked -
921st ranked
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calendar
The calendar print is so tiny you can't read it.
Remove the prior and next month's views from the calendar print.
320th ranked -
Show the total number of items in the Inbox
Show the total number of items in the Inbox
217th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
91st ranked -
CC and BCC eMail addresses are hidden
The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.
278th ranked -
Allow the ability to copy a list of emails from an existing email list and use it to create a new email
Allow a user to highlight all of the email addresses in an existing email and use them to create a new email to send.
644th ranked
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