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AOL Mail Norrin

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1310 results found

  1. you have the worst email service in the entire world

    You have the worst email service in the entire world. You should be begging people to keep uning it.

    On Friday, March 14, 2025 at 02:16:41 PM PDT, AOL Mail mail@email.aol.net wrote:

    AOL

    Hello,

    We’re writing to let you know that we’ve made changes to our Terms of Service to update how we will resolve any disputes that may arise over the use of our services.

    These updated Terms apply to all the services offered by the Yahoo family of companies (including Yahoo, AOL, Rivals, Engadget, In the Know, TechCrunch, and Makers). You can find a full list of these…

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  2. by getting comments section at the end of articles to download

    The comments section at the end of an article will not download.

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  3. I already pay for AOL services. Why should I pay extra for ad-free email? Is it time to cancel AOL?

    Been an AOL customer for over 20 years. Why should I pay extra for ad-free email. May be time to cancel. Most of the services I have with AOL are provided by others that I have access to. Give long time customers ad-free email or you may lose long time customers.

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  4. Give choice not to have adverts

    "The advertisement on the right side is obnoxiously large and switches between new ads every 3 seconds (it feels like). We don't need to be blasted with ads."

    Why has this existing request been closed and still the flashing fast moving UNWANTED ads occur. There is no feedback from AOL

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  5. remove ad from right side

    "The advertisement on the right side is obnoxiously large and switches between new ads every 3 seconds (it feels like). We don't need to be blasted with ads."

    Why has this existing request been closed and still the flashing fast moving UNWANTED ads occur. There is no feedback

    932nd ranked
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  6. STOP REQUIRING TWO STEP EMAIL SIGN IN WHEN I HAVE IT TURNED OFF IN MY SETTINGS - I'M OLD, THIS IS ANNOYING AND UNNECESSARY!

    You are a tech organization. Certainly you can fix your insistence on two step sign in for email when it is clear that I have it turned OFF in my settings. This is infuriating. Robert Wood

    621st ranked
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  7. spam/phishing emails on the increase but aol not keeping up?

    Since about two weeks ago, the spam folder has been filling up every single day with new spam/phishing material. The filter into the spam folder is working, but why is this not being taken care of even before it reaches my aol address? they should be blocked up front by aol after I have designated them as spam and allowoed them to stay in the spam folder and then deleted them. Something is not working in aol, or I would not still be seeing new spam emails every single day. Is there there suddenly a flood of spam and phishing…

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  8. Spam every day now 40-50

    Spam everyday 40-50. Maddening

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  9. Body of Email Forwarded to Multiple Recipients Vanishes

    Emails forwarded to multiple recipients send without the body of the original content. Attempts to resend these emails with the content intact is blocked by AOL's systems protocols that prevent emails forwarded to large number of recipients from being sent for at least an hour. This is very frustrating.

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  10. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

    932nd ranked
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  11. I couldn't transfer any email from yahoo.com to check my email

    I am not happy with this i lost all my important email and information also need to know even new updates from other websites! i don't want to do aol.com or yahoo.com!

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  12. let me delete certain things like starred and add my own folder where i would like it to be

    let me delete certain things like starred and add my own folder where i would like it to be

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  13. es avec 2 noms différents

    je voudrais une 2me adresse électronique sans toucher a la premiere en clair 2adress

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  14. INBOX INBOX INBOX INBOX INBOX INBOX NOT OLD NEW ****

    give me back my inbox and get rid of the **** new old mail ****. I have emails that must tie together and always going to find them in the old mail is crazy. Why make something that was so easy more difficult. so many things in life are hard but this was just stupid to do to people when we did not ask for it. I want one inbox and message to stay there until I DECIDE TO GET RID OF THEM. I GUESS I WILL JUST SWITCH TO ANOTHER EMAIL SYSTEM SINCE YOU WON'T FIXIT.

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  15. Cant' drag emails between folders anymore because the folder list keeps moving when you drag the cursor to the list.

    Stop the folder list from moving around.

    932nd ranked
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  16. Email being marked as spam

    Several of my contacts are now sending my mail back by mailer daemon as being marked as spam. Why is my aol email being called out as spam?

    932nd ranked
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  17. I need my emails

    Where is my ******* email ? I need those files !!!!

    932nd ranked
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  18. mailbox

    add more of colors and wallpapers for the mailbox

    932nd ranked
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  19. Email content disappears while in Saved mode.

    Emails being forwarded, placed in the Save folder for sending later, due to AOL time restrictions, loses much of the body content of messages and only forwards a portion of the email; typically only attachments.Text and graphics disappear.

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  20. My SPAM folder is automatically cleared in a day or two. That's too soon.

    My AOL SPAM folder is automatically emptied in a day or two. It's supposed to hold spam email for 30 days. How do I increase the time SPAM email stays in the SPAM folder so I have more time to look for important emails sent to SPAM by mistake?

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