AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1384 results found
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missing attachments in email messages
Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.
956th ranked -
insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale
un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL
956th ranked -
What has happened to the text accompanying the pictures on the Welcome screen. I don't want to have to click on a picture that has no meani
The Welcome screen lacks text accompanying the pictures with related stories. I don't want to have to click on each picture to discover the content. It is a waste of time to have to do that. All articles don't interest me so I click through them and only read the ones that I want.
956th ranked -
Search feature is not working
Search feature is not working
956th ranked -
unable to change my security method because I can't log in due it not working, customer service is unable to help
unable to change my security method because I can't log in due it not working, customer service is unable to help,
my account is friedmansmovie@aol.com I can get into the email on a different computer, but cannot install anywhere else due to this problem956th ranked -
DRAFTS: Why do they copy themselves continually and why is there such a delay in sending them???
STOP SCREWING UP MY AOL!!!!!!!!!!!
956th ranked -
Seller Fraud on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerious times to cont
on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerous times to contact the company no results. There is also another company selling the same Item and after contacting them was informed that the order was not placed with them.
Any help would be greatly appreciated
Thank you in advance
Loren Fitzgerald President
Americaltc@aol.com956th ranked -
Invalid email when copy pasting from a website
I just copy pasted a company email and I was getting an error message that said invalid email. I was able to get rid of the error message by typing the email instead.
956th ranked -
HACKED... when we add email to our phone it's duplicated by a gmail; I lost all of my contacts deleting that account that was meant for Aol
I had a gmail account that was exactly the same as my AOL. That account was hacked but still exist, so when I was forced to download my AOL account on the phone gmail made it exactly the same as my AOL account which I already had a gmail with the same name, so when I tried to find the account, gmail sent me the old account and I lost all of my contact sunk into the new gmail they created. I already had a gmail with that name; now I want to know how to get those contacts back…
956th ranked -
Mail Filters
AOL can improve Mail by making the rules governing email Filters easy to find and easy to understand. Specifically, it would be very helpful if AOL Mail users knew how many criteria are allowed in each "FROM/contains" section. Without guidance, the user is forced to choose between creating a New Filter for each criterion (for example, in the "FROM/contains" section) and using multiple criteria separated by commas or another delimiter.
956th ranked -
when im calling AOL the recording is not catching the first 3 letters of my email
when I'm calling AOL the recording is not catching the first 3 letters of my email add.
956th ranked -
FIX IT!!
EVERY DAY UNTIL YOU FIX IT. CHANGE THE SPAM BLOCKER TO UNLIMITED!!!!! CHANGE IT!!! FIX IT!!!! DO YOUR JOB!!!!!!!!!
956th ranked -
There is no way to sort by sender, or anything else for that matter. I could do that with the prior version, but now I cannot find it!
Update to be able to sort by sender, sort by date, move email into appropriate folders, and so forth. Right now, users cannot do anything in the latest version of AOL Mail, so that is not an improvement. Very antiquated!!
956th ranked -
FIX IT
CHANGE BLOCKED EMAILS TO UNLIMITED. EVERY DAY UNTIL YOU FIX IT!!! SUCH A SIMPLE REQUEST, YET AOL IS REFUSING TO DO IT TO HELP THEIR USERS.
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
956th ranked -
Bei AOL muss sich was ändern.
Ich schreibe Deutsch, ich brauche mehr als 8 Versuche mich anzumelden, jede Veränderung ist mühselig, gilt das gleiche, wie beim Anmelden, selbst das Feedback geben ist wie ein Kaugummi, der viel ist. Ich bin angemeldet und muss mich für das Feedback noch mal anmelden?
956th ranked -
Better screening of advertisers!
On AOL emails, I just clicked on Laurel Jacobs Ad 'Waldwick Seniors Turn to..." by mistake (at the top of my list of unread emails) and got a security virus scanning Alert that it prevented my computer from getting a virus! You sell tools to maintain the health of computers - right? Why would I ever depend on one of your products when you are the ones creating risks?
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678th ranked
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addresses with @hotmail.com get bounced back, please fix
allisonsaunders@hotmail.com:
550: 5.7.515 Access denied, sending domain VERIZON.NET doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC= Pass [SA1PR11MB6736.namprd11.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE90A041977170] [SA9PR13CA0002.namprd13.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE93791D2961D5] [SA2PEPF00001507.namprd04.prod.outlook.com 2026-04-07T14:22:26.900Z 08DE8F3910566B09]956th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Over 100 spam emails received in 2 days. Pathetic. Obviously intentional.
Over 100 spam emails received in 2 days. Pathetic. Obviously intentional.
956th ranked -
Bring back the OG AOL, starting with chat lobbies and games. voila.
pretty straight forward in title to bring back the spark.
956th ranked
- Don't see your idea?