AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1150 results found
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you put my old mail in the spam folder
you put my old mail in the spam folder please fix
394th ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
318th ranked -
HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
908th ranked -
get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
394th ranked -
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
318th ranked -
please go back to the system you had 3 days ago
go back 3days the new setup is lousy
555th ranked -
BRING BACK THE CUSTOM DICTIONARY!!
BRING BACK THE CUSTOM DICTIONARY!!
908th ranked -
555th ranked
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Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
394th ranked -
98th ranked
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Connecting to Server
Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s
394th ranked -
Please notify your subscribers when you make a change in the format, otherwise we do not know if it is actually aol or a scam in our comput
Notify your subscribers when you make a change to the original format otherwise we do not know if it is a scam or aol. Communication is key to good relations between customer and provider. This kind of notice also saves a great deal of time and frustration when we as customers know the format has changed, instead of trying to figure it out through trial and error.
394th ranked -
automatically delete emails after 30 days
automatically deleter emails after 30 days
555th ranked -
318th ranked
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Give back the ability to select multiple email contacts to delete.
Restore more functional version that allows users to select multiple contacts and press delete once
555th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
261st ranked -
Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
555th ranked -
email preview no longer working
Email Preview Pane No Longer Loads the next email after delete
When in preview mode: Emails listed on the left and email body and text on the right. After reading the email and press delete, the next unread email will no longer load without having to manually click on it. Was this a new, recent change? This seems to have started a few weeks ago from 8/01/2024. Please fix this, as it's very annoying to have to click every time to get the next email to load.
908th ranked -
Need the email count of each folder that used to exist in previous versions. Please provide email count.
Gmail gives an email count for each folder. AOL should provide an email count of each folder. I don't understand why this is not provided. In previous version an email count was provided.
394th ranked -
deletions of mail added back on by AOL in the total email count even though they are gone
When I delete (example) 14 new mail pieces, the count goes down, as it should, and a minute later it goes back up. Why? I try to stay below a certain # and what you say I have is not accurate when you add the deleted # of emails back on my total, it is not appropriate nor accurate. AND it is infuriating that what i have done is not controlled by me. I did not have this trouble on the old version. H E L P!! please.
394th ranked
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