AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1415 results found
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gif button gone
What happened to the gif button on the bottom of the screen beside the send button? That made AOL easy to use.
76th ranked -
spam filter
Spam filter often deletes mails of companies (and even that specific person) i was already in contact with.
Obvious spam doesn't get filtered properly.
Just let me completely disable it, its useless and even harmfull.963rd ranked -
FIX IT!!!!!!!!!!!!
F$%^ MY P*(&^%
KISS MY P%^$#&THIS IS THE **** I'M SUBJECTED TO. CHANGE BLOCKED MAIL TO UNLIMITED
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!
963rd ranked -
Re introduce a telephone / chat line
Re introduce a telephone / chat line
963rd ranked -
I delete one weeks of email one day and the following day, you download it again.
Stop downloading deleted email.
963rd ranked -
Microsoft blocking my email!
Stop blocking my email! NOW!
677th ranked -
screen shots next
I will start posting screen shots of all the **** I am subjected to because you refuse to change blocked email to unlimited. CHANGE IT!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
963rd ranked -
WHY did you delete my old emails? I put certain ones in Saved folder because they were special & I didn't want to lose them.
My account has never been dormant, not once in all the years I've been a customer. Yet today I needed an old email I'd put in the Saved folder only to find it and several others with the same contact had disappeared! These were very special, very sentimental emails and now that contact is deceased and apparently so are my conversations with him. WHY would you do that to an active account? And why wasn't I warned if you had some time restrictions or something so I could have saved them to an exterior hard drive??
963rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Stop wasting time.
CHANGE TO UNLIMITED BLOCKED ADDRESSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!963rd ranked -
why can't I forward an email from gmail to aol?
I'm trying to forward an email from my gmail to my aol account, but it won't go through.
237th ranked -
Email improvement
I am now getting ads (Wayfair,etc) right in the middle of my regular emails. They look like emails except they don't have the little box to the left to delete them or report them as spam. Why is AOL doing this and how can I NOT have these ads included in my inbox?? Please stop this practice.
963rd ranked -
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
677th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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WHOSE BRIGHT IDEA TO GET RID OF BASIC MAIL...YALL ARE ALL FOOLS
HATE NEW AOL MAIL
963rd ranked -
GLAD TO SEE AOL RETURNING
WELL ALL THE PHOTOS FROM THE PAST THAT ACCUMULATED, NO WAY TO DELETE THEM. THERE IS A DELETE OPTION @BUT THEY CONTINUE TO POP UP, CALLED N TALKED WITH JOHN IN SUPPORT, HE WAS VERY HELPFUL BUT SAID THERE DOESN'T SEEM TO BE A WAY @ PRESENT TO DELETE THEM. THANK YOU AND GLAD TO SEE AOL BACK IN THE GAME. LARRYBENNETT
963rd ranked -
AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.
AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.
963rd ranked -
WHERE is the Standard email setting????
Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.
963rd ranked -
AOL Mail is difficult to access with MS Edge and blocks multiple attempts.
Eliminate the hurdles imposed to sign on to AOL Mail in MS Edge.
963rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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missing attachments in email messages
Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.
963rd ranked -
insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale
un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL
963rd ranked -
What has happened to the text accompanying the pictures on the Welcome screen. I don't want to have to click on a picture that has no meani
The Welcome screen lacks text accompanying the pictures with related stories. I don't want to have to click on each picture to discover the content. It is a waste of time to have to do that. All articles don't interest me so I click through them and only read the ones that I want.
963rd ranked
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