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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Keep Bold for Unread emails

    NEW AOL VERSION: Please Keep email headings BOLD until they are READ please. The dots / no dot is taking us backwards in terms of ease of use visually.

    580th ranked

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  2. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    422nd ranked

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  3. Composing email starts in English then changes language.

    Why does a new email start typing in English then change to something that looks like Russian or Turkish? I can't find an email setting in AOL to force it to write in English.

    886th ranked

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  4. By asking to join community through AOL pop up

    I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.

    886th ranked

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  5. AOL NEWS ARTICLES

    AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
    I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.

    340th ranked

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  6. Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.

    Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried

    580th ranked

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  7. Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and

    Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.

    217th ranked

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  8. Sort Glitch

    "Oldest on Top" sort omits latest emails which do show up on "Newest on Top."

    886th ranked

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  9. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    34th ranked

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  10. mail format

    When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.

    580th ranked

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  11. not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.

    Change back to the original format of where unread emails are in dark black to keep them separated from what has been read

    422nd ranked

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  12. I hate the new method to show unread mail.

    Go back to using bold lettering to show unread mail.

    886th ranked

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  13. Everytime I reforward an email a new margin and line appear to the left - THIS NEVER EXISTED MONTHS BACK!

    Everytime I reforward an email a new margin and line appear to the left...REMOVE MARGIN LINES THAT ARE CREATED EVERYTIME YOU FORWARD AN EMAIL - oit narrows and distorts the original email

    281st ranked

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  14. select more than 25 emails

    Why can I only select and delete 25 emails at a time. If I search a sender then select all, it should select ALL of the email in my inbox for that sender.

    340th ranked

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  15. Datenschutz

    Nicht mehr jedes mal identifizieren

    580th ranked

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  16. Ich verstehe nicht englisch.

    Bitte auch deutsch schreiben. Danke.

    580th ranked

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    1 comment  ·  Admin →
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  17. 580th ranked

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  18. LET US REVERT BACK TO THE OLD (BETTER) AOL.

    How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....

    281st ranked

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  19. Darken the words in our emails - why are they so light?

    Darken the words in our emails - why are they so light? Your email is very hard to read even for a younger person. Darken the density please!

    580th ranked

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  20. Undo button

    I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!

    422nd ranked

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