AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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verification
AOL continues to dissapoint. Many years ago, we used to cringe every time AOL updated. Seems we have returned to this. Every time you change things, you make it harder for the user to use your service. This last change (having to sign in---then get a code sent to another device---is just the latest problem. If I have to have a new learning curve, in order to keep using AOL, then maybe I might just as well expericnce a learning curve with a better service!
422nd ranked -
I didn't ask for your thoughts on what my password should be
If I wanted to change my password I would have done it myself!!!!
422nd ranked -
AOL sign-in not working
AOL needs programmers, not coders, to debug the sign-in when one's notification account is at Yahoo. Got a dead lock. If you don't know what that is asked a member of the staff that "programmed" Tandem computers. Also check with an old timer that has a Netscape account that now requires AOL.
Some staff members must be eating the cookies, instead of maintaining them.
High level code is not doing it.422nd ranked -
I am ******* tired, of this two steps verification. I asked, long time ago not to di it.
This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.
580th ranked -
make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
886th ranked -
Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
886th ranked -
how can I get rid of any story from CNN?
get rid of CNN
340th ranked -
Adding or editing contacts is very cumbersome.
Adding new, or editing existing, contacts is very cumbersome. I always have to click "show 34 more". How about a spreadsheet format list, like excel, similar to what we used to have?
580th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
190th ranked -
Ban Audio Ads
Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.
157th ranked -
More than one saved emails will send without the body message included.
Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.
580th ranked -
Folders
HOW DO YOU SORT FOLDERS ALPHABETICALLY?
580th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
169th ranked -
Vacation Auto-Reply Option Unavailable
I see no option to set up vacation auto-reply under Settings. There is no "More Settings" on the menu--as there's supposed to be according to the Help section!
886th ranked -
580th ranked
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Stop blocking Gmail. Do not tell me to contact the senders
Have you ever heard of something called customer service ?
422nd ranked -
Larger selection of fonts and font sizes.
Larger selection of fonts and sizes of fonts!!!
281st ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
422nd ranked -
Post server and service problems, and major changes, so we can anticipate outages
Other large companies have a dashboard that shows the status of their various services. Can't you have something like that, so we don't have to rely on sites like DownDetector that show problems across the country, when they may only affect specific regions, or specific services.
886th ranked -
aub doncer modie en wit op zwart vormulieren als het can van aol mail en tv app veel lievs j.Kremer
Zeer critical
580th ranked
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