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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1230 results found

  1. when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th

    when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.

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  2. by getting comments section at the end of articles to download

    The comments section at the end of an article will not download.

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  3. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

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  4. Body of Email Forwarded to Multiple Recipients Vanishes

    Emails forwarded to multiple recipients send without the body of the original content. Attempts to resend these emails with the content intact is blocked by AOL's systems protocols that prevent emails forwarded to large number of recipients from being sent for at least an hour. This is very frustrating.

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  5. I couldn't transfer any email from yahoo.com to check my email

    I am not happy with this i lost all my important email and information also need to know even new updates from other websites! i don't want to do aol.com or yahoo.com!

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  6. let me delete certain things like starred and add my own folder where i would like it to be

    let me delete certain things like starred and add my own folder where i would like it to be

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  7. es avec 2 noms différents

    je voudrais une 2me adresse électronique sans toucher a la premiere en clair 2adress

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  8. Email content disappears while in Saved mode.

    Emails being forwarded, placed in the Save folder for sending later, due to AOL time restrictions, loses much of the body content of messages and only forwards a portion of the email; typically only attachments.Text and graphics disappear.

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  9. ( 1 ) Move the dates back to the LEFT side of the screen ( like the good old days ) ( 2 ) Return to the old email format !!

    *** I second the idea of "Bringing back the old email format" People read from left to right, beginning with dates & times, etc. So, it's illogical to put dates (times) on the right hand side.

    *** It's important to allow users to adjust the positions of columns ( like the old days )

    937th ranked

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  10. Fix the iPad update for aol mail

    Since you have closed comments, putting again.
    Just had to delete and reinstall- again!

    And why oh why would I ever be using X?? Ridiculous that to respond to you that X is put as the first option. And going through the other links is a process!

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  11. Composing Email Issue

    When writing an email, It no longer populate the rest of the name of the recipient after typing in the first 2 letters of the name

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  12. Offrez-nous plus de thèmes de décoration de l'arrière plan de la boite mail

    Offrez-nous plus de thèmes de décoration de l’arrière plan de la boite mail

    937th ranked

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  13. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

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  14. Why are Financial Institutions emails being blocked

    I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.

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  15. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

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  16. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

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  17. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

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  18. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

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  19. how to report AOL phishing

    How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?

    406th ranked

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  20. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    29th ranked

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AOL Mail Norrin

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