AOL Desktop Gold

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  1. Downloading in AOL 11 needs some tweaking

    I ran into a few glitches in downloading a file in 11 that should replace an existing Excel file in a folder with several files.

    Downloading a file to replace an existing file in 11 doesn't have the option of replacing the existing file nor does it open a folder that has several files including the file to to be replaced.

    Specifically -- Downloading an Excel file that should replace an existing Excel file in a folder with 'related' files (in this case a membership data base file, a dues paid file, etc.).

    1) email received with the updated membership…

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  2. Enable "Show UNREAD" emails in Spam

    You show the COUNT of UNREAD SPAM emails, why not ability to SHOW them too?
    If Thunderbird can do it, why can't AOL?

    I let many 'newsletters' go to spam, keeps the inbox for those real people I converse with.

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  3. Only the address used to go in. Now their name and address goes in.

    I think it is only in the top row. used to be only the address went into the address place, now your name and address both go in. Also I change the font for mail and it goes back to the one it was in the next e mail. Then again, the find used to find a search word in the webpage you were looking at .... not any more.

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  4. Sorting of Emails

    Emails saved in "On AOL" folders can be sorted, BUT certain combinations of letters are never found!
    I.E. I have user with 'cz' in the ID.. Not found.
    I look for 'unknown' ... not found

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  5. In Gold, the ability to elect to defeat Tab Browsing completely, needs to be restored!

    Tab Browsing is a very serious detriment to the way we do research! It also needlessly occupies about a half inch of valuable vertical space on our screen. Whenever a new feature is added, AOL should design the option to defeat it if undesirable to the customer. It is disrespectful to do otherwise and it just be comes clutter. This alone is the greatest deterrent to retaining our business!

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