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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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35 results found

  1. I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions

    Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference

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    Under Review  ·  0 comments  ·  Mail  ·  Admin →
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  2. Dark Settings Tabs

    The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.

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  3. Provide an option to stop the continous loading of videos on the home page

    I pay for aol gold, but the continuous loading of videos on the middle of the home page slows down everything and make the "aol not responding" message stay on most of the time. Using any other application is also slowed as aol hogs all the bandwidth. I'm having to close aol to be able to use other applications and have been switching my work to firefox and chrome. If you want me to continue paying, you need to fix this pronto.

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  4. ID me quit working will not let me sign in says checking security of web site

    ID me quit working will not let me sign in says checking security of web site to my VA account.

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  5. ADG Latency

    ADG latency , it starts to lag when opening the ADG and emails not able to see right away.

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  6. Outgoing Mail Error code et-506

    Suddenly yesterday out going mail gets this error. When I open the sent mail there is nothing in the body of the email. If I open the sent email on my phone, I can see the text. I assume the mail went out, but it is not recording on ADG. This is very problematic.

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  7. update

    what is this new update it tells me every time I sign on

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  8. How do you transfer browser saved passwords to a new PC? Export does not do it.

    Transferring Browser passwords to new computer. Need to find a way to copy/transfer AOL Browser passwords (saved in settings-browser-passwords) to a new PC. Used a Laplink PCmover program (with ethernet cable) to transfer most of my Win 10 PC to a new Win 11 PC. Program seemed to work OK, The only thing I noticed at 1st was that ALL my saved passwords for all my Favorites site were not in the Settings-Browser-Password area. (and I must have 50-75 or more saved and still on my old PC) How do I get them transferred?

    UNDER older export processes it use…

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  9. ios mobile

    i dont have desktop only mobile ios app

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  10. would like aol calendar to open to the full month...not the weekly view

    would like aol calendar to open to the full month...not the weekly view

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  11. spell check is not working on all capital letters

    spell check is not working on all capital letters using aol desktop gold

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  12. aol calendar reminder

    Not seeing the Aol calendar reminders, on ADG. But seeing on the mobile phone.

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  13. start posting NHL scores with you sports dropdown

    start posting NHL scores with your sports dropdown lists

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  14. do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnessary

    do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnecessary

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  15. THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???

    THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???

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