AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
79 results found
-
Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
14th ranked -
addressbook is gone
i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.
22nd ranked -
Stop relocating the AOL icon on my desktop.
Stop relocating the AOL icon on my desktop. I have placed it just where it is most convenient for me. Please leave it alone. Not a big deal, but it is an irritant.
22nd ranked -
Facilitate transfer of AOL files to other devices
I have been trying in many ways to copy folders and files I saved on AOL My PC and place them as backup in a folder of Documents in my Desktop computer but I have not succeed. I call Costumer Services for assistance, after trying with the assistant we were not able to have results and he said that Gold AOL do not permit to do it. I am really disappointed to know that always will have to depend on the AOL platform to access many old files. I want to know if AOL can give me option to provide…
22nd ranked -
Aol desktop Gold
compatibility of Aol Desktop gold in Adobe
22nd ranked -
aol email received I cannot download a file attachment
aol email received I cannot download a file attachment
22nd ranked -
spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
22nd rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
-
Add an Update Password Feature
The convenience of the Password saving feature is marred by our inability to change the password when necessary. I just got an alert about a Google data breach and had to change that password. AOL refuses to allow the change in the Browsers' Password manager's box. Data breeches are now almost a monthly event, so this feature would be a great addition.
22nd rankedWe are working to improve our password manager and the functionality to updates passwords etc.
-
bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
22nd ranked -
Fix it so Grammerly works smoothly like it does in other applications.
Fix it so Grammerly works smoothly like it does in other applications.
22nd ranked -
I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions
Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference
22nd ranked -
2 factor authentication issues
AOL recently added 2 factor authentication for my account. My first option is getting a code sent to another AOL email - if I leave my primary email to get code in other email, how do I get back to my primary?
Second option - get code on What's App - but I never go to that app and don't know how to.
Third option - click other options & then I can choose a text or phone call to my cell phone. Why are you making it so complicated? Why not just send text to my cell phone to…32nd ranked -
My mail sender block list which holds up to 1000 address keeps getting deleted. It is a good tool when it works.
Not a new idea just fix the old one. "Block mail from addresses I specify"
32nd ranked -
i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
i have 3 missing emails * we've tried to find it to any of my folders but its not showing anything
32nd ranked -
Please add a "Delete All" to the recently deleted mail folder. Please don't respond with using the CTRL key.
I receive on average 30 to 40 items of spam mail daily. Using the Ctrl key is a pain in the Azz.
Thank you
32nd ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
32nd ranked -
Aol Desktop Gold update issues
Unable to update. Every time I go on the message comes on to update. when i press ok nothing happens. message comes up every time I log on.
32nd ranked -
I want my stationary feature back
April 19, 2026 I want the stationary feature back It is the only reason I stuck with AOL. I've had a paid subscription for 40+ years but if they don't reinstall stationary I will cancel.
32nd ranked -
I don't like printing AOL Say the email is 3 pages and I only want to print the first two I can't because it does not give me that option.
Also I can select two or single sided printing. The only way I can get around this is to print to PDF and print that on my printer I have the option to select the number of pages I want printed or single or double sided.
32nd ranked -
Quick Find D
Quick Find will not find email addresses. It will only find matching words in the SUBJECT area. This always used to work. Just stopped two weeks ago. Searching for past correspondence is an important tool for our business.
32nd ranked
- Don't see your idea?