AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
165 results found
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this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold
this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold
19th ranked -
ADG
Hi Team,
I've seen some changes on te AOL Desktop Gold.
Before it doesn't highlight the email I clicked on.
and now i was highlighted in "blue".
Kindly revert the changes as it's hard to check email.19th ranked -
highlight
The highlight on my email is dark blue and it is hard for me to see my mail.
19th ranked -
y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
19th rankedWe are collecting information on this issue and will work on a solution.
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Need link extension for to AOL Browser for Acrobat Reader
Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?
19th ranked -
Pin browser tabs
Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.
19th ranked -
Dark Settings Tabs
The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.
19th rankedWe are actively working to correct the dark theme. It should be updated in a future release. Thank you for bringing this to our attention.
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why did you raise my monthly fee for AOL gold with out notification
why did my monthly fee go up $5 a month with out notice
29th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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bulk mail
can u add back the white list or bulk mailing list
29th ranked -
"Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??
FIX AOL OVERALL!!! People laugh when I tell them I use AOL---
29th ranked -
AOL does not let me use my saved password from my browser.
I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?
29th ranked -
Save Column Widths
While this is not a new idea, I tough a new appeal might draw attention to it. On the default AOL Desktop screen are “My Mail Folders” on the left and individual emails under “Date”, “From”, and “Subject” headings on the right. I can adjust the width of the “My Mail Folder” area. I can adjust the width of the three email headings. If I switch between the “Inbox”, “New”, “Old”, and “Sent” tabs, the widths remain. However, if I close AOL desktop, they do not get saved. Even going to the “Search Mail” tab and back, resets all of…
29th ranked -
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???Please let us know you are actively working on a fix.
Thank you.29th ranked -
addressbook is gone
i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.
29th ranked -
Build .5065 Mail highlight
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.29th ranked -
CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
19th ranked -
Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
29th ranked -
bring back the hover animations from version 9.0 optimized
AOL desktop gold still looks and feels like 9.0 optimized from 2003 however, there are no hover over animations like in the 2003 version, that would be a nice aesthetic touch! also provide a toggle within settings to give users the option to turn it off it they don't like it. I can provide examples if needed lol :)
29th ranked -
My preferred name is not showing up but my real first name is, and I don't want that.
Suddenly today my real first name is showing up when I am commenting on News articles, and I don't want that. I want only my user name, also known as my preferred name, to show.
39th ranked -
"Subscription Required" Pop-Up/ I May just be mistaken?
Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!
39th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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