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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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130 results found

  1. Need link extension for to AOL Browser for Acrobat Reader

    Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?

    16th ranked

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    Under Review  ·  0 comments  ·  Browser  ·  Admin →
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  2. Pin browser tabs

    Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.

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    Under Review  ·  0 comments  ·  Browser  ·  Admin →
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  3. Dark Settings Tabs

    The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.

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    2 comments  ·  Other  ·  Admin →
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  4. Why does my open screen state I need to install an update required soon?

    Why does my open screen state I need to install an update required soon?

    25th ranked

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  5. something broken between AOL Desktop Gold and Facebook

    In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…

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    2 comments  ·  Browser  ·  Admin →
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  6. Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.

    Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
    And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???

    Please let us know you are actively working on a fix.
    Thank you.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
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  7. addressbook is gone

    i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.

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  8. Build .5065 Mail highlight

    The new default dark blue with black text is horrible.
    Very ******* the eyes. Could find no Settings to change it.
    Please give us options.

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  9. 25th ranked

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    0 comments  ·  Mail  ·  Admin →
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  10. CompuServe Gold sounds

    It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.

    I have the sound files from a CompuServe 2000 install if you need them.

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    Under Review  ·  2 comments  ·  Sounds  ·  Admin →
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  11. Download Time

    The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?

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    Under Review  ·  0 comments  ·  Browser  ·  Admin →
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  12. When i try to comment on any articles i can't do it cause that ''Sign up to post '' even if i am signed in on the account

    When i try to comment on any articles i can't do it cause that ''Sign up to post '' even if i am signed in on the account

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    1 comment  ·  News  ·  Admin →
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  13. My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie

    My emoji popup isn't working when composing an email.. it pops up but nothing happens when I click on an emojie

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    0 comments  ·  Mail  ·  Admin →
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  14. cefsharp browser

    I understand that back when I started with AOL in 1993, the cefsharp browser subprocess was the method for AOL to connect to the internet. This is 2026 you really need to update the code so not to be dependent on this subprocess. It takes up extra memory, once on it keeps generating multiple instances of the program that eats memory. It seems to cause other multiple issues too. I am finding on line websites that do not work with AOL but works fine with Edge or Chrome. I have to wonder if this sub routine is causing the issue.…

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    1 comment  ·  Browser  ·  Admin →
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  15. AOL does not let me use my saved password from my browser.

    I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?

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  16. Aol Calendar is not working as before. The new format makes it harder to input the info I want to show on the top line. Also I must change

    AOL calendar's new format is hard to navigate and takes more time. Not user friendly like the old one. If possible please change back! Top line was available for more detail by simply typing. Now I must go through addition steps to complete the task! Please change back if possible

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    1 comment  ·  Other  ·  Admin →
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  17. When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop

    When I access my Facebook on AOL Gold I get tied up in the captcha loop that will take me back to sign in and then another captcha loop. Somehow AOL Gold lost my sign in info for facebook. It only works it we do it manually.

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  18. Is AOL dead?

    I'm still an AOL Beta tester and we have received a couple of new builds.
    No Blogs are posted about Fixes or New. Emails to my contact are going
    unanswered.
    I got a new PC so had to reinstall AOL and this Yahoo Search is totally useless!
    It's actually driving me to search on Edge more.

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    1 comment  ·  Other  ·  Admin →
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  19. 32nd ranked

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  20. 32nd ranked

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