Skip to content

Tell us how we can improve your AOL Desktop Gold experience.

← AOL Desktop Gold

Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
Comments are closed An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    You have hundreds or thousands of requests for the old aol and stick with the new one even though it is not customer friendly, very slow at everything, deletes emails, filled with adds, and costs money. I am sure if it wasn't so difficult everyone would have migrated to a new email client. Your customer service people are good but who ever designed the progam itself I am sure uses another email server.

  • ladylovey commented  ·   ·  Report

    I see that after 7months after writing this opinion, that STILL none of the comments about the changes have been changed or improved!! AOL GOLD still is awful....makes one wonder if you have programmers on payroll and if you do what the h**l do they do ??? I've been with AOL since the late 90's and have seen good changes but this one is the worst by far~ why is so difficult to bring many of our old AOL back???

  • RONALD FLORA commented  ·   ·  Report

    This has been happening 4-5 times a day. It is not my computer. When will this be fixed? When will all the other problems be fixed? AOL, are you listening????

  • Anonymous commented  ·   ·  Report

    go back to a simpler program you used to have

  • Anonymous commented  ·   ·  Report

    This AOL reply was written back in January, almost 6 months ago.... and there have been no fixes to date despite the promises.

  • Gail S commented  ·   ·  Report

    Make signing in easier. When I open the AOL screen my sign in name is there. I click sign on. The next screen comes up with my sign in name. I have to wait while the password screen comes up. After putting in my password, today I waited 33 seconds to get to the new Oath screen. I have already accepted that Oath when it first appeared. Today it took more than one minute for that Oath screen to disappear. So It took me two minutes to get to my email after all was said and done. That is ridiculous. I pay monthly for AOL. I pay monthly for system mechanics. I am getting tired of paying for a service that is working so poorly.

  • RONALD FLORA commented  ·   ·  Report

    AOL has already frozen twice this morning, and it's not even 11 a.m. Why does continue to happen?

  • Anonymous commented  ·   ·  Report

    bring back the perks of email, colors, fonts, stationary moving emojies etc.

  • Anonymous commented  ·   ·  Report

    when are the former options from older version of AOL going to be installed? I mean the ability to change colour background in e-mail, download images to a file from mail, Older smiley's. All the old fonts. The celebrity voices to "Welcome," "You've Got Mail," etc
    I expect to receive an answer via e-mail from AOL to these questions. All of these things were supposed to be ready for use last December.

  • Anonymous commented  ·   ·  Report

    This is true. Browser is extremely slow and freezes often. I Never have this when using other browsers.

  • WOLFGANG SALINGRE commented  ·   ·  Report

    Incredibly unresponsive to consumer needs AND we have the privilege of paying for that!!! SIMPLY AMAZING!!!

  • WOLFGANG SALINGRE commented  ·   ·  Report

    This is 2018, I presume most of us either have or are considering a faster 64 bit capable computer when we purchase a new one. However many of us ALREADY have a 64 bit capable unit NOW! Unless you enjoy going backwards, why are you NOT ADDRESSING 64 bit capability????????? What is your time frame for doing so?????? AOL, along with EVERY OTHER BROWSER was free to the user and now we HAVE A GARBAGE PRODUCT and are PAYING FOR the privilege/SNARK!!! Are your people not capable enough to address it!?!?!?!

  • Gary Vandergriff commented  ·   ·  Report

    make it where you can save your font style in chats so when you leave one and enter another you dont have to keep resetting it.

  • TOM commented  ·   ·  Report

    THE WHOLE AOL GOLD experience IS SO BAD COMPARED TO THE OLD AOL I DON'T EVEN CARE ABOUT THE SPAM THE SIGN IN IS THE START OF MY DISGUST WITH IT GOLD

  • Dan commented  ·   ·  Report

    This is the worst program I have ever paid for. The free aol on any device is much better than this. What idiot or newcomer to IT created this ****. It is slow poorly laid out AND you still try to sell you stuff to me even after charging me for this. I have just been to lazy to dump it but will soon.
    Biggest question is does anyone at AOL know how to read...the posts on this gold ****.

  • Anonymous commented  ·   ·  Report

    Quit talking about correcting issues and just do it!!!!!!!!!!!!!!!!!!!!! This has been going on way too long!!

  • ROY TOWERY commented  ·   ·  Report

    fix this junk.every since you started charging for this it hasn't worked

  • TOM commented  ·   ·  Report

    GO BACK TO THE OLD AOL WE ALL LOVED

1 2 … 11 13 15 … 76 77

AOL Desktop Gold

Categories

Feedback and Knowledge Base

(thinking…)