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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Everything worked much better in the old AOL. After several months we see little improvement. The product is very poor.

  • Anonymous commented  ·   ·  Report

    Their tech support has become a joke. I use to be able to talk with techs who knew something about computer systems Now I talk to some Indian living in New Delhi who doesn't know his bottom from first base

  • Anonymous commented  ·   ·  Report

    You have taken a well used and well loved site to one that is despised. You should be very proud of yourselves for ruining a good thing What a bunch of *****

  • Anonymous commented  ·   ·  Report

    It's not a pleasure using AOL GOLD - not at all -

  • Barry Stein commented  ·   ·  Report

    I agree, AOL Gold sucks. I contacted AOL tech and they took control of my computer and made some changes and had me download System Mechanic which isn't free and I still have many problems with AOL Gold. AOL GOLD SUCKS!

  • Ronald G Holmes commented  ·   ·  Report

    Delete 90% of the ads for my AOL. I don't see why you must get paid for all those ads unless the service is free.

  • MARGARET HULSE commented  ·   ·  Report

    Why does it take 20+ seconds for an email to open and another 20+ seconds for it to be deleted? GOLD response time is not getting any faster or better. I'm paying for a service I'm not getting.

  • Anonymous commented  ·   ·  Report

    Your customer service people have been great it is just your software that needs to be improved.

  • Anonymous commented  ·   ·  Report

    Go back to your old system, it worked.

  • Anonymous commented  ·   ·  Report

    GO BACK TO THE AOL WE ALL LOVED AND GET RID OF GOLD IT SUCKS

    I want NO advertising on my page. Why do I have to shuffle for space trying to read my emails? While a larger space is taking up space for YOUR ADVERTISING. I will cancel as soon as I hear from you. I am paying you ???????

  • Anonymous commented  ·   ·  Report

    Yes! Go back to allowing me to save certain emails in folder ON MY HARD DRIVE. I'm probably going to have to reinstall Windows 10 (GRRR) and am afraid I lose all I've carefully categorized for easy reference.

  • Chris Hearin commented  ·   ·  Report

    You tried to fix something that was not broke. let us know in advance when you are going to change the favorites, that way we can save a current version to fall back on

  • CATHY HALL commented  ·   ·  Report

    Search does NOT work when you are looking for a email address.
    Addresses do NOT quick fill when you are trying to send an email.
    Half the time my emails will open blank only to open correctly hours later.
    Saving in folders does not work like it use to, where you can drag the email into the folder.
    All around NOT a stable email program.

  • Lillian commented  ·   ·  Report

    JUST BRING BACK THE AOL SOFTWARE BEFORE IT BECAME AOL GOLD DESKTOP WHICH IS EXTREMELY AWFUL AND YOU CHARGE $4.99 A MONTH

  • Anonymous commented  ·   ·  Report

    give us the add ons to add to our e mails that we used to have "stationary"

  • rick commented  ·   ·  Report

    the older verzeron better it allowed you to maintance you can do not you need to call in its slow not respoding alot the tech check my speed wow its fast why slow here not responding lot of time not happy with the product and i have only this aol not onthers had texth delete them unhappy aol person just that i am old and old habits are hard to break but if it keeps happening you will lost a customer

  • Ronnie Player commented  ·   ·  Report

    Aol, You ain't gonna do nuttin....but do as little as possible to get by. You remind me of the time I to the drive thru at Popeyes. I got my food,pulled over to check it as I usually do and there was half the food I would normally get. I went inside and complained and was told they were going out of business and they apologized and said they were told to give as little food as possible, JUST LIKE YOU AT AOL ARE DOING...SO, GO AHEAD AND GO OUT OF BUSINESS ALREADY!!!!

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