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Welcome Screen Problems

Until a few days ago, when the AOL Welcome screen opens, you could scroll through the articles presented, click on a story you wanted to read. When you were finished reading the story, you clicked to close it and the AOL Welcome screen was still present. Now, when I finish reading a story, click to close it, the AOL Welcome screen disappears, you then have to click on the Welcome box in the upper left hand corned of the screen to pull it back up. This is a pain, as you now have to scroll through all of the articles presented beginning with story 1 after you've already scrolled through maybe 40 articles before deciding to read one. Having to do this is a real waste of time, and like I stated earlier, a real pain. This isn't the only problem with my AOL Gold that haven't been resolved after numerous attempts by tech support. I've been with AOL for a long time, and frankly, I'm beginning to think about dropping it and going to another platform. Believe AOL has gone downhill, especially after their introduction of AOL Gold. Not being a computer guru, I hope I've presented what I consider a problem people understand?

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GORDON MELLO shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    why does my welcome screen only have a few items on it now instead of the 71 i was getting. other than that i find aol gold perfect = until today

  • JAMES BOYD commented  ·   ·  Report

    Welcome screen is not opening correctly and there is often a pause between being able to access email on file after clicking on Mail???I have been an AOL user since the 1970's and I know that the current functioning level of the AOL software is not right. What can be done to fix these problems?

  • Susana Acosta I am the account master commented  ·   ·  Report

    I cannot even log into my account, sign on screen password tells me I don't have the authority to log onto my screen on my computer. My emails are now 90% spam which should have been blocked, and I have paid for my account for many years only to find that AOL has changed it to a higher costing one which I cannot afford. This version is useless and I am angry

  • Anonymous commented  ·   ·  Report

    thru a chat with an aol tech the problem was fixed.

  • Anonymous commented  ·   ·  Report

    I cannot scroll through welcome page stories. Arrows have disappeared.

  • Jeff Liddicoat commented  ·   ·  Report

    Invalid Crumb
    HTTP:101 service unavailable
    Too many redirects (new one)
    Or, just a plain white screen where there should be a Welcome Screen.

  • Ronald Bond commented  ·   ·  Report

    I no longer open the welcome screen when I sign on. I found the stories sounded interesting but the **** your have to go thru to read them was too frustrating - GOLD has frustrated me enough already !
    Now I use AOL strictly for email and for Google access.
    I have had my email address for 24 years and that is the ONLY reason I put up with the ignoramuses at AOL and their useless GOLD

  • Don commented  ·   ·  Report

    Welcome screen articles always open in a new window, even when the browser settings say they should open in a new tab.

  • bob k. commented  ·   ·  Report

    problem with welcome screen , email , sign on + site performance has been going on for MANY MONTHS + AOL does NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Janet Elaine Harris commented  ·   ·  Report

    Many times now I cannot even read the article. I click on the headline which used to allow me to read the article and now NOTHING happens to open the article.

  • JAMES T STEWART commented  ·   ·  Report

    Thank you for finally fixing this problem. It was a frustrating 3 days.

  • Anonymous commented  ·   ·  Report

    Looks like somebody beat me to the punch. It also looks like there is no response from you guys to the issue she/he posted. I assume then that we are stuck with this change.

  • Ronnie Player commented  ·   ·  Report

    Did you people at aol hire a bunch of morons or what!!! I clicked on a few stories and I have to close the welcome screen to get out of them....Why are you screwing up aol. Why don't you go back to the way it used to be....

  • Anonymous commented  ·   ·  Report

    I see that others have this problem. Please fix this.

  • Anonymous commented  ·   ·  Report

    Fix the problem with slow welcome and email loading soon or I will cancel and go to another provider.

  • Al commented  ·   ·  Report

    ;Go back to an open Welcome when closing something read.

  • Anonymous commented  ·   ·  Report

    I've seen another post about this. Now when I click the X to go to the next story the news closes.

    Also, sometimes instead of the news opening at page 1 it opens at other page numbers.

    Why do we get new problems every day?

  • AEB commented  ·   ·  Report

    Every time you close a new story, the entire news "page" closes. You have to hit the welcome button to get it back and start from the very first page of new articles. It already takes way to long to go through and read the news etc. because Gold doesn't work right, it's always crashing.

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