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Your tecks can't fix the problems Gold sucks give us back 9.8.2 untill you get something that works!

My browser says it need updating and it won't update you click on help, check for updates the it disappears. tech uninstalled and re downloaded Gold reinstalled no change. In y favorite places when I click on a link that has a secondary link blank page or get error browser needs updating, worked fie until first of this week. copy paste in Google Chrome works fine. but i would like what I paying for to work. give us back our old AOL until you get this **** Gold fixed doesn't seem like you even trying to fix it. Maybe I need to drop aol and go to something else!

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  • JRA commented  ·   ·  Report

    I am using Firefox as my browser; like the other complaints here, a dialogue pops up saying I need to "update" AOL Desktop Gold. When I click on the AOL Desktop Gold, "Check for Updates" nothing happens.

    Since AOL rolled out "Gold" it has sucked big-time. We are being used as "beta tester"; this POS is not ready for *********!!

  • RICHARD TALLMAN commented  ·   ·  Report

    I ask , what was so wrong with the previous version of AOL ?

    Ever heard of the old saying " Leave well enough alone " ?

  • ARNOLD SCHOENBACHLER commented  ·   ·  Report

    Spent 2 days with techs since I can't read any story in headlines without being knocked offline. Tech installed, reinstalled Gold, worked for one day than again problem hence 2nd day for over 2 hours with tech. Told not Gold problem in my setting passed onto some middle east guy who want $199. to fix! Not dice! Can do everything else on GOLD but read the stories, but run GOLD on Edge and no problem so how is it my settings? NO IT's GOLD settings since it worked in the morning and problem started in the afternoon with my NOT changing any settings! For this I pay $17 a month but not for long!

  • bob k. commented  ·   ·  Report

    problems are with Gold formatting + chrome browser - rebooting , reloading gold , clearing browsers , + etc. are what the techs do , BUT IT DOES NOTHING TO CURE THE AMATEUR development , formatting , outdated technology + ignorance that has been built into Gold !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Howard commented  ·   ·  Report

    It is not a specific website which always shows that message.
    From a Chrome point of view it is an old version so it should be updated and be compatible with the rest of the software.

  • DANIEL TERRY commented  ·   ·  Report

    I am having the same problem. In my case, I received a message from Ebay that due to the obsolete browser I can no longer close a sale.

  • Anonymous commented  ·   ·  Report

    I agree the update disappears. Gold is the worst!!!!!!!!!!!! I cannot print and most times can not ever look at documents. I have spent hours on the phone with AOL. After 20 years with them I probably will have to leave.
    Who is in charge at AOL??

  • Anonymous commented  ·   ·  Report

    Gold is not gold, it's a gold plated ****. IT DOESN'T WORK WORTH A **** ON DESKTOP COMPUTERS. I don't use a phone for this, I use a computer.

    I WANT A FUNCTIONAL AOL BACK!

  • Howard commented  ·   ·  Report

    The included browser is very slow and old.
    Periodically I get a banner indicating that it is an outdated version of Chrome. Why isn't Gold using the current version? I am paying to using outdated software. This is unacceptable.

  • rick commented  ·   ·  Report

    it amazes me that with this horrible product.. AOL GOLD DESKTOP, and all of the complaints, it is still foisted upon us, without any governmental agency looking at the issue, but instead looks away to where the money is. this is a travesty

  • RM Griffin commented  ·   ·  Report

    Your AOL Gold is the worse desktop you have ever offered. It is slow, it freezes. You should offer one of the old desktop programs until you fix AOL Gold. The Internet is full of people ******** and complaining with the same comments - do you read them ? Most of us surmise - management won't allocate resources to fix your problems. I am sure you have lost many customers - you will lose more if you don't improve AOL Gold

  • TIMOTHY REESE commented  ·   ·  Report

    EBay has emailed 3 times informing me that my browser is outdated.

  • Anonymous commented  ·   ·  Report

    I am not the one who wrote this complaint but I can tell you that I have received this notice from several different websites. Also, the JCPenney site does not always work right for me at times--- yet I never had this problem with their site when using Internet Explorer.

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