Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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RONALD K GRESS commented
Mail blocking or AOL's spam filter not the solution to spam email. Many emails use rolling email addresses. All blocking does is take up time by your customers to block an address yet the mails continue to come with new email addresses. Spam filter presents the same problem. Also we notice that many emails have and unsubscribe feature that does not work. I thought there was a law that unsubscribe was to be provided on all commercial emails??? AOL should be responsible for checking compliance. AOL should return to the block domains and allow blocking of all but accepted emails.
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BOB KRAMPETZ commented
I've noted a number of SPAM emails with "Click here" that do not show the underlying (hidden) Hyperlink (URL) when moving the mouse pointer over them.
But they ARE CLICKABLE and will take you to their website!!I don't know if this is a new HTML 'feature' or if it's AOL that is not showing it. In any case, it is dangerous in that you can click on empty space and possibly end up getting malware.
I can fwd them to you if you'd like to test.
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Anonymous commented
I am getting over 40 spam mail per day and you really expect me to enter every name. give us back the one click block or the block all mail without entering each sender name. I for one am one step from telling you to cancell my subscription. Maybe we should all cancell then you might listen to the people who purchase your ****** service.I have not given you permission to sell nor divulge my informatin.
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Anonymous commented
Every day I block certain emails and the next day the blocked emails are gone. Why is that happening and are the emails I block stay blocked.
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Anonymous commented
General spam blocker as opposed to specific.
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DANIEL SCHEFFEY commented
spam folder is full of from unknown, but can't search for "unknown" to delete all those at one time. Why do I have to look around all the unknowns to make sure there is not something I want to see mixed in? I get 40+ spam in the AM and more through the day. I waste over and hour daily just do to spam. Then there is Block address: why do I have to open every email that I want to block. I want to click on it and block it without having to open something with pictures that might carry a virus.
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Ken commented
Here's a novel idea for controlling spam.
Check the user defined spam and filter controls before applying the generic AOL spam controls.
If the user defined controls are checked first the user has control over mail that he really wants to see and the option to delete mail he knows he never wants to see.
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john commented
do your job and recognize spam addresses and act
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Anonymous commented
For months, I have received **@usccb.org without incident. Now, it winds up in my spam folder. I entered it in my address book, but it still winds up in the spam folder.
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Eddie commented
Well over 100 spams a day. Ridiculous !!
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Anonymous commented
I notice you have had alot of complaints about blocking unwanted mail. You pay us lip service but you do nothing to stop it or allow us a means to block it. You must really be hard up for revenue since you allow this to flood our computers.
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White Lotus commented
Not sure why my post was marked reviewed and closed. Today I have already received 36 spam emails from the cortextoxy.online domain. The fact that these emails go into the spam folder is not a good or complete solution. Since you acknowledge this is spam, why don't you just block the domain?
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JBG commented
I have been with AOL for about 25 years.
I had tons of addresses blocked in my block spam folder.They have all disappeared. Why? Now I am starting to get a lot of spam every day.
What happened to all the blocked addresses I had in there -
Anonymous commented
I guess aol is so hard up for ad revenue they refuse to allow us to block spam anymore. I wondered why they took this option away from us now i know. Hey aol i do not need to know how to get an erection or go take a ****. your
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Anonymous commented
Getting mail with offensive words. How do I stop? Different addresses so can't list by address. Used to have a way to stop mail containing certain language... unable to locate now
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MARITA SULLIVAN commented
I've been reporting a bug to AOL because I have followed the instructions for blocking spam emails even getting into my spam folder and never get a recommendation or reply that AOL DESKTOP GOLD is working on it! Most of these spam emails have this address: @ cortextoxy.online. They originate from choicesok,org.uk. And when you unsubscribe or block, this choicesok.org.uk just sends more from other topics with @conrtextoxy.online. This is absurd. If you unsubscribe and/or block address, then why do I continue to receive 30-40 a day...lots of repeats. It seems like revenge! Anyone else experience this? AOL REPORT A BUG AND AOL FEEDBACK ARE TOTALLY USELESS
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Eddie commented
Over 100 SPAM Emails so far today. Friends on AOL don't get them. Most are from Admin XXXXX. I can't open and individually block each one. I just delete all but worry something important might be buried in all the smoke. Why am I so lucky?
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Edd Mucha commented
Why are not the SPAM controls working when I take the time to type in the offending addresses and yet they keep on coming, especially the extremely obnoxious ones. What am I paying for in Desktop Gold???
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Fran West commented
Saw that there is a cap about how many Spam addresses that you can block. I'm not near that amount but yet I cannot save any new addresses to my list. There is no "Save" button. You cannot right click on the address and block it either. I want the old Spam Controls restored with the ability to actually USE them. Tired of all this junk in my Spam box. I used to have NONE because I blocked them all! Much better use of your system to block them all when they just clutter things up. Have complained before, and it looks like others are also, but you don't respond or fix this problem.
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Ronald Bond commented
automatically deplete scam emails