Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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michael elder commented
have great Idea , hire some one who will care and fix it
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Harold Wingler commented
All the solicitation for "SEX" and all the "****" needs to stop! Seems there is three to four times as much **** comes through AOL than any other ISP!
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RONALD K GRESS commented
If I block an email address, I don't want it to go to spam; I don't want to have it come to my address at all. I get hundreds of spam emails each day. It makes it very hard and time consuming to go through the list of spam email to ensure I did not get an email that went to spam that I really wanted to see. Does AOL get paid to deliver advertisements to AOL customers? Please intercept these blocked emails before they get reach my email address. Over 90% of these emails don't have unsubscribe options, or if they do, they don't work.
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JUST LOOKING commented
I get anywhere from 50 to 100 spam messages from a account beginning with "zara" I send their address to be blocked but they never are
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msucj59 commented
Ronald, If you right click on the email, you can then click to BLOCK an email, except no matter how many times you BLOCK it, AOL does not BLOCK it and you keep getting emails from the same address. Plus, why does AOL send out emails to inboxes, when the sender is listed as UNKNOWN?
AS long as AOL keeps receiving monthly payments from us dumb subscribers that keep their poor quality service, why should they want to fix anything?
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RONALD K GRESS commented
If an advertisement email or providing information that does not have an unsubscribe option should not be delivered to an AOL customer. Make this an option that can be used or not used by AOL email addresses. We suspect AOL gets paid by those sending these emails that do not have unsubscribe options. Most of the emails begin with the address beginning with "Admin" and the domain name may randomly vary which makes it hard to list it as spam.
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RONALD K GRESS commented
Go a step further. Allow users to identify screen names that you don't want to see at all. Otherwise they go to spam and they clog your spam file.
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RONALD K GRESS commented
Or there is a warning that if we don't know them not to open the email.
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RONALD K GRESS commented
Most of the time they do not even have an unsubscribe option.
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RONALD K GRESS commented
We receive email that is selling or providing information we have no interest in. We send it to spam, but more and more come in each day and while they go to spam, we get 100's of these types of emails in a day. We should have the option to identify them to AOL and cut them off so that they never reach our address. This would be a great service to your customers.
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HARLEY WEST commented
tired of paying for aol and getting over 100 spam mail a day maybe aol needs to think of there paying cust
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Dennis Born commented
Put back ability to add screen names and keyword spam block. This used to be provided features. I am paying you now for nothing. I might as well leave AOL so people stop laughing at me for using it. I'm willing to be embarrassed as a AOL user only if you put these features back or I will leave.
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Dennis Born commented
You took away keyword spam block. Since I have been blasted with spam I can't stop. I'm a paying Gold customer. You also took away ability to change or add user names. Put these features back or I will cancel you.
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SAMEH TWAL commented
I have about 1000 junk emails sitting in the blocking box please clear them for me
Sameh twal -
SAMEH TWAL commented
Why am I still repeatedly getting emails from spam/scam addresses that I already have blocked in my "block mail Box containing receiving block emails do somethings about please I am really tired repeating blocking
Sameh Twal -
epartist1 commented
How about STOPPING all the spam mail?? I now average 150 or more EVERY DAY. I chatted with someone at AOl who seems to think it's ok as long as most of it goes to the spam folder. However, I have to go in and clean them all out manually as you can't delete all, Has to be done individually. Do the math, 150 a day equals 4500 spam mails EVERY MONTH, Folks, that's 54,000 spam mails a year that AOL claims they can do noting about., that I have to manually delete Yeah, great job AOL. But I see you figured out a wa to put yet another Ad, now you get and ad when you go to switch screen names. AOL is turning itno a shithole, and they clearly don't care about the customers as they never resolve common issues everyone complains about.
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SAMEH TWAL commented
Why am I still repeatedly getting emails from spam/scam addresses that I already have blocked in my "block mail Box containing receiving block emails do somethings about please I am really tired repeating blocking
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Alex Stephens commented
Typically, this happens because the sender is spoofing the reply-to address. You can likely get the actual address they're sending from by viewing the message headers and adding the origin address to your block list. Also, stop giving your email address out. I've had the same email address for many years and get zero spam because I'm careful.
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SYLVIA HOCUTT commented
We used to be able to block domains, now we cannot block the whole address--i.e contact@dijiasist.com, unkown@unknowdomain, to name a few,please let us have control since you cannot spam on our email...
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djhocutt11 commented
Since you cannot block unknownsender@unknowndomain will not bloc them across the board