Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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BILLIE STOVALL commented
My AOL Desktop Gold email account has been receiving excessive emails daily 80-100 spam emails & rising, end user is looking for help for help to locate HIGH spam settings in AOL
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Karinoza45 (( Karino )) commented
Pleas bring back to block junk mail by key word, like before, I don't want to see the tons of junk mail everyday in my span folder, is not deleted automatically like you people say.... key words work perfectly for junk mail
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Fran West commented
Why can I no longer add addresses for Spam mail that is flooding my Spam folder? I've added the addresses but there is no "save" button so it does no good.
AND now Spam is getting into my regular email box. It didn't used to. Why is the service so downgraded from what we've been used to?
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STEVE DOUKAS commented
automatically block spam email address as I delete those spam emails
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LINDA CLARK commented
AOL is listing OBVIOUS SPAM in my New In Box. Why? This has never happened before. Yes, I know how to block those addresses, but it is not good to see them in my new mail.
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MARGO SEEGRIST commented
There are times when domains wind up in the SPAM folder and I tell it not SPAM but all it takes is once for me not to catch it before I delete it and I am kicked out of that domain. Is there any way you can add a box to list safe senders and domains so they DON'T wind up in the spam folder? You have the reverse box - naming definite SPAM sites. Can you do the safe box as well?
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EVAN HOLZMAN commented
the following emails keep coming through ✅FeDeX©✅
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Karinoza45 (( Karino )) commented
Please do keywords to block junk mail, not email address, constantly this unwanted junk mail change their email address, bring what we have before, key words to block junk mail, very annoying excessive junk mail, please stop them
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Marsha commented
WHY do I get so much garbage spam. The emails that they originate from don't even exist. Most say unknown sender. I get disgusting emails that are ****, etc. The old AOL had better controls, never got these.
The old AOL had stationery for your emails, pictures, etc. I'm switching to gmail. They screen spam. AND YES, I have every spam control in use. -
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