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Please return to the old date format of month/day/year. Thanks

Please return to the old date format of month/day/year. Thanks.

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Robert Doughty shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  Product Support responded  · 

The option to change the Date format in your mailbox is now available.

Here are the steps to change the Date format:
1. Open AOL Desktop Gold and sign in.
2. Click on the ‘Settings’ icon on the toolbar.
3. Go to the ‘Mail’ category on the left.
4. Next to ‘Date Style’ select one of the options below.
Date Only (Month/Day/Year)
Show time for mail received today
5. Changes are saved automatically, so you can close the Settings window.

In case you do not see the ‘Date Style’ option, you will need to update the AOL Desktop Gold to the latest revision. To do that, click on the Help menu on the top, select ‘Check for Updates’, and after 10-15 minutes close and re-open the software.

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  • Lenore commented  ·   ·  Report

    Changing the format of the email to hourly was not a good choice. I don't care what time I receive and email but I DO CARE WHEN. Please, please, please change the format back to the month/day/year.
    Thanks for your attention

  • Marilyn Abrams commented  ·   ·  Report

    Now you have taken the date sent off our new emails and replaced it with the time. Also you have add the word Yesterday to all the rest of the mail. I for one need the date. I do not care what time it was sent. and you have used the word Yesterday for all past emails.

  • Janet Brodsky commented  ·   ·  Report

    I want the old date format of month, day, yr. in the DATE column

  • Muriel Lyke commented  ·   ·  Report

    Utterly fed up with AolDesktop Gold. I'd really appreciate some service (which I am paying for monthly) that works when I need it!!!!!!!!.

  • Muriel Lyke commented  ·   ·  Report

    Utterly fed up with AolDesktop Gold. I'd really appreciate some service (which I am paying for monthly) that works when I need it!!!!!!!!.

  • Beverly Iles commented  ·   ·  Report

    please get rlid of the date received mail!!!!!!!!!!!
    lit is important to have the date of the receipt of the email and the date order!!!!!!!!!!!!!!!! thank you.

  • Anonymous commented  ·   ·  Report

    PLEASE CHANGE BACK TO DATE FORMAT. THIS IS A HORRIBLE CHANGE. THERE IS NO WAY TO KEEP TRACK FOR RECORDS i HAVE SAVED, OR FIND RECORDS I HAVE SAVED.
    Why would you make such a change. If you don't correct that, I will have to leave AOL & find something that will allow me to control my records.

  • Jim Kelley commented  ·   ·  Report

    One reason that date is more important than time is the Court System.
    You have taken emails completely out of the evidence category with the absence of the date.

    The courts will not recognize the TIME, but would recognize the DATE.WHAT WERE YOU GUYS THINKING?

  • Anonymous commented  ·   ·  Report

    Email Date Changed!
    In what tech world does an email provider that charges for the service and I have been a user for over 20 years, change the date format of emails sent in current year (2019) and drop the date. From the format of
    MM/DD/YEAR to i.e. Apr 02 Tues makes no sense. I was on the "chat" help chat line waiting for 30 minutes and then received no help. Then called tech support - the extension in tech support is not 4 but 5 as I learned the hard way (despite AOL have ext 4). The woman who tried to help me, spoke badly broken English and knew no answers other than an update was made and that is how it will be. AOL had done nothing but deteriorate since it changed to AOL Gold. It will be time to move on once I have time.
    To keep your customers - keep the correct computer tech dates emails were sent and received MM/DD/YEAR - per USA standard.
    Thank you.

  • Anonymous commented  ·   ·  Report

    Please go back to old format. No practical reason for the new way. Need the dates on emails.

  • Jim Kelley commented  ·   ·  Report

    The date of an email is used in many situations. The time of the email is not relevant to anything.
    Why change this? It needs to be corrected. Let the customers have the choice, not some programmer!

  • Harold commented  ·   ·  Report

    Yes, go back to the previous date time an email came in.

    I sat here two days ago trying to understand the new format's usefulness and could not.

    Every time there is an update there seems to be something wrong and this latest is just plain stupid.

  • Anonymous commented  ·   ·  Report

    GIVE US OUR DATES BACK!!!! What the **** were you guys thinking? Do you just sit around all day and try to figure out ways to make your customers ANGRY??????

  • Diana Lee commented  ·   ·  Report

    Show date on incoming emails, not "yesterday". not happy with new email setting.

  • Helen James commented  ·   ·  Report

    I'm getting time of the e-mail I don't want the time I need the dates of the e-mail. please call me back ****-****-7900

  • Ron commented  ·   ·  Report

    Restore the old format. Month/Day/Year. What is the point of displaying just the word yesterday or time on a clock without Month/Day/Year?

  • Philip Larsen commented  ·   ·  Report

    Put the date back on when I receive e-mails and stop saying "yesterday" for previous e-mails. Leave the date on! Not the time.
    This "new" way STINKS"!!

  • Anonymous commented  ·   ·  Report

    TELL verizon to spend some money and do something for the customer..........a while back you had the reminder option..that now is gone as well................why can't you keep up with your competition ?

  • Anonymous commented  ·   ·  Report

    why are we getting times with emails and not dates? would it be that difficult to give us a choice or at least a warning what coming ?
    YOU DONT KNOW WHAT GOOD CUSTOMER SERVICE IS? I HAVE BEEN WITH YOU FOR ABOUT 22 YEARS...........YOU ARE FORCING ME TO LEAVE...............YOUR DESKTOP GOLD REALLY HAS BEEN TERRIBLE................

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