AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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your "rename" feature on Email Folders does not work. Fix it.
On Email folders there is a menu choice to RENAME a folder. I have tried to make that work in the pop-up box numerous times. It just plain does not work. I use AOL-GOLD.
please fix it.In this case let me put you in touch with one of our AOL Desktop Gold Technicians to look more into this. Please call at 1-888-265-3733.
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This is perhaps more of a complaint. AOL continues to drop individuals from my Address Book.
This has now happened over 20 times. It appears to be happening to members of groups that I send out emails to frequently -- usually the first two to six individuals in a list.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Problem with AOL Technician event
On 10/7 your technician took control of my second PC. After the session closed my PC lost all support documents; no network access, etc. Need assistance now to revive that PC. My phone contact is --*****. I answer messages when the sender identifies who is calling.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Desktop Gold takes time to sign in (Not Responding)
Please check AOL Desktop gold since I am constantly getting (Not Responding) after signing in.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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mail doesn't download with windows 10 update
Mail does not work with after Windows10 Update
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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See below
I can only delete one incoming mail at a
Time. It takes forever. That is rediculous. It was not always that way.
On comcast Email. I can check on a whole bunch of mail and delete all of it
The same for “yesterday”. It depends on when you check your mail. There is no date. Nor or what day.
Who has time to guess and for why.
I would think this would have been all figured out.I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL
You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Traffic spot IM ref - what is it and why do I keep getting it?
Traffic spot IM ref - what is it and why do I keep getting it?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Your latest upgrade no longer allows me to sign off. I must close the application. I note whenever you are pushing something new, the feat
This feedback is unfriendly!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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failure notices
I AM SENDING EMAIL TO A BUNCH OF FRIENDS AND NOW AM GETTING FAILURE NOTICES. BESIDE EACH NAME IS THE PERSON'S REAL FIRST NAME, FOR EXAMPLE *@AOL.COM, ONLY THE FAILURE NOTICE LISTS IT AS *@AOL.COM, *@AOL.COM. WHY IS THIS HAPPENING? IT CERTAINLY ISN'T HOW I'VE BEEN SENDING EMAIL TO THE SAME GROUP OF FRIENDS FOR YEARS. NOW I'VE GOT 9 FAILURE NOTICES AND ONE AUTO RESPONSE FROM SOMEONE NAMED *@AOL.COM WITH A LINK INCLUDED. OF COURSE I DIDN'T CLICK THE LINK. WTF IS GOING ON???
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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All Mail is Spam
I have reported this as a bug and it has been tackled by "tech Support" ... no help ... ALL of my email is routed to SPAM ...the problem must be on the AOL Server because my alt email is unaffected and AOL.com is also affected,
ALSO When I open Settings - Mail I get the following inane message: "We see to be having some trouble sending this request. Please wait try again in 5 minutes. Code: Forbidden."
I have done everything "Tech Support" directed .. no help ...
Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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AOL GOLD does not work with latest windows update.......Help?
Desktop Gold does not work with latest windows update. Also, on mobile phone Dailyfinance nolonger works....says aol error, try later. Help!!! What is up with AOL????
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Welcome Screen
Anytime AOL does not want you to read an article......it starts blinking. Then the welcome screen goes white with nothing. I also got a middle finger showing up from AOL. AOL will ignore this feed back. AOL needs to fire some smployees. Cmon AOL.....a middle finger? For what?
We would like to look more into this incident. Please call us at 1-888-265-3733
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Bug in New Spam Settings
I mistakenly added a word to the list of specific words and phrases (then realized it was a bad idea, as now hundreds of emails are being sent to the Spam Folder). When I try to remove it, I get an error: "We seem to have trouble sending this request. Please try again in 5 minutes. Code: Forbidden." No matter how many times I've tried, the "spam" word I want to delete won't go away! Please fix this!! I can provide a screenshot if you need it.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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CONSTANT ISSUES
I wish you would listen to our complaints and have a rep in america help us its AOL not OUTSIDE OL. I keep having to vchange my password and its annoying that you decide what I can and cant send Im not doing anything wrong but always have problems with AOL GOLD
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why am I seeing zoom in and zoom out icons when I go to print an email? Very annoying!
Is there anyway I can remove them?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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what happen to my e-mail?
yesterday I had 3 unread. today I have 178 that I have read and have to delete them one at a time. Not cool
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733 -
The secure WiFi program is worthless. Have 5 bars and your program fails every time.
It would be nice if the secure public WIFi program actually worked. It did work a little for a while. Kept dropping out and now doesn't work at all. The connectivity test passes but the program fails to connect at all. I have a solid 5 bars on a campground WIFi but can not connect at all to your WiFi security software. It's worthless so far!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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URL is being Blocked
www.prosperitybankusa.com will not accept my url address. that website has been accepting this for years. It no longer shows the section where I can log in to my bank. please fix
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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