AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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RISKY CONNECTION BLOCKED !!!!!!!!!!!!!!!!!!!
NICE GOING *********** AOL !!!!!!!!!!!!!!!!!! FROM McAfee : RISKY CONNECTION BLOCKED: IP ADDRESS: 51.68.170.59
PROGRAM: AOL DESKTOP GOLD FIX IT OR I'LL FILE A REPORT AGAINST YOU !!!!!!!!!!!!!!!!!!!!!!I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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emails won't open but the ads sure do
HOW AMAZING THAT I CAN CLICK ON AN EMAIL AND THE CONTENTS DOESN'T SHOW BUT BY GOD THE ADS ARE RIGHT THERE, FLASHING AND TAKING UP ALL THE MEMORY ON MY COMPUTER. I CAN'T SEE WHAT I'M HERE TO SEE, BUT BY GOD I CAN SEE ADS THAT HAVE NO MEANING TO ME. AOL SUCKS THE BIGGEST ****** EVER. ALL THE JOY IS GONE FROM USING AOL, THIS IS NO LONGER FUN, ITS TEDIOUS AND IT ****** ME THE **** OFF.
I would like to have a technician further investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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Return to 9.8.2 or create a NEW AOL
AOL GOLD HAS NEVER worked out well - is in "Not Responding" mode always, wasting precious time for users plus many other negative modes that are of no service to users - AOL needs to get rid of AOL Gold & create a new system OR return to any of the old systems, which always worked out fine... thank you
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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JUST GET IT TO WORK PROPERLY IS ALL I ASK.
IT'S DOWN MOST OF THE TIME
We want to look more into this and have an expert technician investigate the root cause of the issues. Please call 1-888-265-3733.
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I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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When I try reading AOL news, I only get close to the end of the article when I click next I get a blank page And then I have lost the welcom
Can't complete news items I click NEXT and get a blank page and then loose my welcome page. I have to click welcome in the top left corner and then start over, but still can not see the end of the article. This is enough to make me consider another option to AOL
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Updates
Why is it I keep getting a message from AOL that tells me my AOL is not up to date but in the past when I checked, I am told my AOL is up to date. Now, I keep getting the same message but when I check for an update, NOTHING. AOL may not have been the best but it is terrible now. It's like comparing Frontier cable to a pile of ****. It's the same thing.
One of our Technical Support agents can help you with this issue. Please call us at 1-888-265-3733.
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I don't like this new Desktop version. It is NOT AOL!
I wake up this morning and my Desktop is now nothing like I'm use to. I do not like it. How can I use the OLD one where I can click on a story or just pass it by. Why has it changed? I don't know how to use this. Is this what other browsers look like? It's one of the reasons why I still use AOL. Would I have to find an earlier version?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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MAILBOX COUNT DOES NOT MATCH THE NUMBER OF MAIL ITEMS I HAVE NEW?
COUNT OVER MY MAILBOX SHOULD MATCH WHAT MAIL I HAVE IN NEW MAIL. IT DOES NOT! I HAVE 10 ITEMS IN MY NEW MAIL and MAILBOX SHOWS "67" ???? JOHN H
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Non-specific error message each time I forward
I get a non-specific error message each time I forward a message to my local contacts list. Worked perfectly for years until recently.
I’d like to have one of our Technical Support agents investigate this error. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Old email addresses reappeared
All of a sudden I have old addresses in my address book. These were deleted years ago. AOL strikes again!
Now must go through and delete again over 40 addresses.
New and improved AOL? Please stop improving.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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STOP SCREWING around with email.
Yesterday I tried to send an email, and al that happened is AOL closed. When it reopened the email was still there. TODAY, I tried to send an email (thinking that you fixed it), it just sat there and made AOL FREEZE.
WTF people, can't you do anything right??? Fix the email situation permanently and stop screwing around with it.
I believe that, whoever is screwing up the email system "SHOULD BE FIRED"!I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Auto downloads cost me $200 for computer techs & dead internet. Everyone must read this....
12/27/18: After your last download, and as with prior downloads, for a while I had 3 orange AOL logos in my bottom task bar to launch on with. What I didn't know is that each one was for a different AOL Gold program which were causing conflicts. 3 weeks ago my internet kept going dead after several hours and the only way to get back online was to restart the computer. This happened over and over right after your last download every few hours. Had 2 computer techs here costing almost $200 who confirmed nothing was wrong with my computer.…
We apologize for the inconvenience.
If you encounter any issues with AOL Desktop Gold please call us at 1-888-265-3733. -
SAME OLD ISSUES RESURFACING
SOFTWARE FREEZES ALL THE TIME. THIS PROBLEM HAS RE-SURFACED AFTER IT WAS FIXED QUITE A WHILE AGO. THIS IS THE ONLY CHAT ROOM I GO TO THAT HAS AN ISSUE WITH FREEZING UP. CAN'T YOU FIX THIS TRASHY SOFTWARE?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I reported a bug in the fact that all of a sudden I have about 12,000 emails going back to 2009 - and I had deleted about 11,928
answer questions on problems when presented to you -- why do i have about 12,000 emails going back to 2009? most have been deleted
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Sending emails is often very slow.
Emails won't send. Instead get a message something like "We seem to be having a problem sending your email. Please try again later." Then you're stuck because you can't close it without losing it, and it won't save to Drafts either. If it finally does, duplicates or triplicates may occur when repeatedly trying to save it in Drafts.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Why Did I Have to Change My Password THREE Times in ONE Week??
AOL Gold has INSISTED that 1) I reenter my password in the middle of a session totally disrupting what I was doing or 2) I get a "secret code" to enter THEN change my password just to log in. I'm running out of passwords and feel I'm being either taken advantage of or AOL has been hacked and I'm suffering because of it! Or is this punishment for posting here??? STOP IT!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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