AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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mcafee
Refund about the McAfee product since im not using the app
All refund inquiries need to go to AOL Billing Department. Please give them a call at 1-800-827-6364.
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What 404 mean when a program won`t open?
What does 404 mean when I try to open a site?
I would like to have a technician to investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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Just a heads up, that show images and enable links in email?
I am able to click links and have pages open without clicking that link, good thing it's emails I've been expecting, hopefully no one accidentally clicks something assuming it won't open and take them to a bad site or anything.
i discovered this by accident myself when I clicked in a blank space to scroll but instead the website opened. I've done it 4 times since, so it's not just a one time fluke.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Work with Team Viewer please. AOL old kills Team Viewer when trying to access remote via Team Viewer.
Work with Team Viewer please. AOL old kills Team Viewer when trying to access remote via Team Viewer.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail Signatures
When I go to mail settings to create a signature, the space will not allow anything to be typed in, Just one more thing with GOLD that doesn't work!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I am never able to Forward emails, why? Error 100.403!! Please fix this, it happens, regardless of the number of addressees.
I am never able to Forward emails, why? Error 100.403!! Please fix this, it happens, regardless of the number of addressees.
Also, my Address Book shows 3 identical groups in my addrress book. Two of them are blank! This has stayed that way for 2 weeks now.Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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I have lost contacts in my group list. I run a business and need this to work. Cannot add a group either. It says try again in 5 minutes.
How about fixing the problem. It was 4 days ago that said try again in 5 minutes.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Unusual AOL problems the last couple of days.
Has anyone else experienced unusual difficulty with AOL the last couple of days? Here's what's been going with my aol: 1) I take steps to save an email to a new folder. The email does not show anywhere in the new or old or deleted sections, but the new file folder with the saved email is not showing up in the saved area or anywhere else. 2) I wrote an email and clicked to send it. It doesn't send. I give it a few minutes and then click send again. It doesn't send this time either, and doesn't give me…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Keep getting the following message when Gold starts - frustrating:Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2
Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2F%2Fmy.screenname.aol.com%2F_cqr%2Flogin%2Flogin.psp%3Fsitedomain%3Dw.main.welcomescreen.aol.com%26authLev%3D0%26siteState%3Dhttps%253A%252F%252Fw.main.welcomescreen.aol.com%252F%26lang%3Den%26locale%3Dus&oauth_signature_method=HMAC-SHA1&oauth_consumer_key=internals.aol.com&oauth_timestamp=1516806947&oauth_nonce=21237258864622197&oauth_version=1.0&oauth_signature=fJs8j6p8D8Wm9F6WzPQwuW%2BH1sE%3D with error ERRNETWORKCHANGED (NetworkChanged).
I’d like to have one of our Technical Support agents investigate this. Please call our team at 1-888-265-3733. Our team is available 24/7 by phone."
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AOL Desktop gold/Page is not fully opening in mail
The x button to close the window from the read mail is dissappearing from view on the upper right hand corner.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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warning
what's up with a "Warning your Win10 is corrupted click download to fix it" this is a big box that just pops up and it freezes AOL!!! Who's sending this and why does GOLD allow it.......it wont let you close AOL ...I pay for this Dn program and shouldnt have ** like this to happen!!!!
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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email pictures disappearing from email before I send it
I write emails, embedding pictures. Long emails, that may take me an hour or two to complete. By the time i am ready to send them, some of the pictures have disappeared. I have to send the email to myself, add the pictures again, before forwarding it to the recipient..... Problem?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Terrible service and connectivity
Why can you not keep the chat rooms up and running. Paying for this service has seem to make it worse. I have not been able to sign into chat rooms for 2 days now. Why is Gold so horrible and unstable? Can you even answer this? The chat rooms just keep loading and loading and loading, not one is available. I have been an aol subscriber for 20 years and have never had this kind of experience on here as I have had since it became AOL GOLD...more like fool"s gold
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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Favorites
When I click onto a Favorite, it won't open up...Why?
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Malware content in your news articles
Why is it that when I open your 70 news articles in the welcome screen, my virus folder filters out about 25% of these tidbits, saying that they are suspicious etc...you should be scanning these first before they get to us. as we should trust you with non-virulent ads/news. Do you agree?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Continuing Problems Not Fixed
Today I can't send or open mail. AOL continues to freeze in the middle of what I'm doing. These things have been problems since day one and after more than a year are still problems. It is becoming impossible to deal with these issues that AOL apparently has no intention of fixing. It is going to be a great inconvenience to notify everyone and every company who send regular emails to me. But I will manage to do so because it has become clear AOL is not reliable. Now that we are paying for your service for some reason you…
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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usernames not able to saved on the ADG
usernames not able to saved on the ADG, after uninstalling and reinstalling
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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When I send an e-mail, I get an error message that it was not sent, but indeed it was- annoying
tell me how to fix above
Let me put you in touch with one of our technicians to investigate the cause of this issue. Please call us at 1-888-265-3733.
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switching screen names
Unable to switch screen names without system freezing. What's with that? anyone know what's going on?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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