AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1467 results found
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Try again later, Oh Oh OOPS and don't forget the cute Broken Robot
I have been using AOL to keep connected I am disabled and cannot get out.....over the past few months there have been continual times when I cannot log in, or when I log in and hit my Mail box it says many funny things that just tic me off, say try again later... this now has been going on for 2 days. Looked up and read that OATH is owned by VERIZON and that they may be doing away with our emails... which forces me to get a more secure mail service. If anyone has a solution at your site,…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Sending email with small attachments takes far too long
Fix AOL Gold email. Sending email with small attachments with as few as two photos takes far too long. Sometimes a message appears that an error occurred and to try re sending in 5 minutes. Same issue if you try to place the email in "send later". I am a paying customer and this is the type of product we are paying for?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Tool Bar Settings Not Functioning
I don't know what you people did the last two days, AOL software is worse, it freeze three times, my settings are not the way I had it. Mail box take time to open, I don't have any emails, where is it? AOL is been kicking me out.
Please, get better engineering technicians
I would like to have an expert technician investigate this. Please call us at 1-888-265-3733.
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Why did you change AOL so I can't send an email to MYSELF? This is awful!
This is so user UNFRIENDLY!! Repair it so that we CAN send an email to ourselves on AOL!! It's impossible when using my phone!
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Not getting mail from a newsletter I belong to
I have been getting mail from a newsletter I have subscribed to for years and now for some reason i'm not getting it. It is two different post they send to me one daily and one on Fridays. I want to know WHY!!!!!!
Let me put you in touch with one of our Technical Support Agents to look more into your issue. Please call at 1-888-265-3733.
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Get rid of the boxes around my email output...how's that for an idea?
The boxes around my sending mail prevent me from editing before sending. What is your purpose???????? Tell me how to stop it please!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Where is my portfolio
a response would be appreciated !
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
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AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL emai
AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL email as the sending form with.. This I don't want because I use separate account so when the spam gets too great on my retail account name I just don't use (or close that particular) that particular account. I don't want to mess up this AOL account as this is my friends and neighbor account. I think the answer to this is to make an icon on my desk top to access…
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Sign On .
I have tried 5 times today to sign on and I cannot, this system stinks, I don't want to spend my day trying to get online.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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ALL MY MAIL IS MISSING!
Every bit of new email I had in my mail boxes today is missing. I have my old mail but nothing new. Where did it go?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-800-827-6364. Our experts are available 24/7 by phone.
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STILL NO CONTACT AS WAS PROMISED BY PHONE REP! Still (see below) same problems and nothing done to correct whatsoever! This I pay for. WHY?
STILL NO CONTACT AS WAS PROMISED BY PHONE REP! Still (see below) same problems and nothing done to correct whatsoever! This I pay for. WHY? Can I please get some help in getting this corrected now and/or contact me if needed to get it done? Waited weeks and called in on several occasions. Get promise's that are broken only; to date!
*****@aol.com &/or HOME PHONE IS ** *** ****From: ****@aol.com
To: Tester.desktop11@aol.com
Sent: 2/23/2019 9:52:07 AM Pacific Standard Time
Subject: AOL Desktop Gold error logs - 11.0.2174 gmSomtimes passwords or user names wll save and not be…
I would like to have one of our Technical Support Agents investigate this. Please call us at 1-888-265-3733
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Unable to Open a .png file attachment
I was sent 2 emails with attachment of .png. file and I was not able to open or read the attachments or files even with Icy remote sharing my computer.
Please fix this problem for me!I would like to have an expert technician investigate this. Please call us at 1-888-265-3733.
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Can
Can't view my portfolios.
Unfortunately, this does not sound like something we can help with through this forum, however, we do have several different options for you to contact a Technical Support agent who would be glad to assist you. Please reach out to them through one of these methods:
- By Email at aolfinance-support@sigfig.com
- By Phone at 1-(855) 267-6269 (8am to 8pm EST, Mon-Fri only). -
My Data Export/Import
Found My Data in settings by accident. Was very happy to see an Export/Import for mail, etc. Had old emails in Gold on one computer so did the Export to transfer to a new desktop. The Import is now taking over three hours!!!! And it's still not done!!!!! I'm going to let it run just to see if it really will import all my 9.8.2 emails. Really shouldn't take this long. The Export also took a very long time. This needs some work.
I’d like to have one of our Technical Support agents assist you with this. Please call our AOL Desktop Gold team at 1-800-827-6364.
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Email problems with AOL gold!
I open the email tab but no email appears any more. Also when in email we must click each message to delete. Takes long time, unlike old AOL that allowed you to highlight many emails at once and delete. AOL gold not worth paying for, bring back the old. This is like many other software upgrades from many sources. Upgrades are usually worse!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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The actual program stays but the outline is moving and it is annoying and it wont move as soon I move the program with the outline together
The actual program stays but the outline is moving and it is annoying and it wont move as soon I move the program with the outline together and it will be more convenient.
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mike Morris set up a lock up for my wife's computer and wants $299.00 a year to clean it up. This was from your gold set up. WHY?
stop the scams
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Welcome screen goes blank
I just finished looking through a skillion "NEXT" that I wasn't interested in, in order to find out why Teddy Roosevelt didn't want "In God we trust" on our money. I finally got up to where the next window would tell me, and the Welcome screen and the window went white. This has been happening often, and I'm positively furious with you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that
I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that names and other information have disappeared from one group list and they appear differently than other similarly created lists.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
- Don't see your idea?