AOL Help
AOL Help
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370 results found
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Your news is reporting is biased . It disappoints many of your loyal Aol users :(
Equal and balanced news would be appreciated by we loyal customers .
29th ranked -
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
ble.I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.
47th ranked -
stop showing me Biden Harris ad every time I open aol or Im leaving you
Stop Showing Biden /Harris ad every time I open my aol.
22nd ranked -
Email for help
As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.
8th ranked -
stop sending me political ads!!!!!!
stop sending political ads
47th ranked -
Stop scamming us with AOL tech problems we are then supposed to pay aol tech to fix
Get rid of these horrible ads. I would be a willing victim of AOL extortion and pay not to have them. I was a paid member until i got all those awful ads slowing my computer relentlessly. I now hate google and verizon and any company adverstis ing. Since paying a fee does not remove them....I stopped being a paying member. Then both my attach and insert functions stopped working. Aol creates a tech problem and then wants us to pay to have AOL tech fix it. Nice scam . Should be reproted I will research how to do that…
177th ranked -
You SERIOUSLY need to hire a capable or reasonable editor or a proof reader/ad exec
I have worked at all of the above and your articles/writers are SO exceptionally poorly educated or completely lack common sense, integrity, ability to spell or write a grammatically correct phrase or sentence, much less an ARTICLE.....
I am am available on a freelance basis.... !!!!!
One way or another, as the longest running "website" and provider.... you must be more cautious of the vendor site to affiliate yourselves with.
They speak volumes about your reliability(rather than ad money"..... Do you want to be taken as a "credible" website or not???????
108th ranked -
easy account verification
When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.
73rd ranked -
Explain choices provided by AOL to assist customers "problem solve" an issue.
I received an email informing me that my email may need authenticating. For those of us who don't understand what that means, it would be helpful for AOL to provide some selections or drop downs that I can select for an explanation or clarification of what I need to do. It doesn't help to offer me choices if I don't understand which choice (potential remedy) is applicable to my specific issue. Although I understand the challenges that COVIG19 presents, it is irresponsible for AOL not to respond to phone calls, emails, or Chat, when you offer these features as a…
73rd ranked -
I have been trying for a week to get tech support to find out if I have successfully done the new mail sign in change since I keep getting e
Let people know when the change you mandated has been successfully done
73rd ranked -
The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.
Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner
73rd ranked -
functionality problem
What the **** does "Disallowed Key Characters" mean? I clicked on a link from Nortons several times and got this message, and after several attempts, was still unsuccessful!!!
177th ranked -
Make it possible for ALL MY EMAILS, NEWS STORIES, ETC., APPEAR LARGE FONT AND IN BOLD. R AND IN BOLD
USING CAPS MAKES IT EASIER TO READ. DOES NOT INDICATE HOSTILITY OR ANGER.
PLEASE MAKE IT POSSIBLE FOR CUSTOMERS WITH LIMITED EYESIGHT TO HAVE ALL WRITING IN LARGER FONTS (18 GREAT) AND IN BOLD. JUST LIST OPTIONS SIMPLY SUCH AS: WANT LARGER FONT? WANT IN BOLD? WANT EVERYTHING IN BOLD AND LARGER FONT? MAKE IT THIS SIMPLE. I AM 86.108th ranked -
108th ranked
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32nd ranked
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get real help!4days trying to change password!Why do I have to pay for help? I pay way too much, Sprint is looking better!Totally fed up can
maybe you can really givehelp!Why amI paying for help to just change password??totally fed up after 4 days trying
47th ranked -
I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!
horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!
32nd ranked -
As Usual AOL creates two problems when there is only one.
I am a paying member so AOL offers live help. But one has to wait forever for the live help, so in addition to seeking a solution AOL frustrates the user by being forever creaky in its response.
Suggestion #1. Since live help is wasteful of the users time, why not provide a link for email directly on the "seeking help" page.
Suggestion #2. Why I'm writing this in the first place. I am getting increasing numbers of SPAM with the address that starts out UnknownSender@.... The remainder of the address varies. Is there some way I can automatically…
108th ranked -
Increase tech knowledge/level for Help Desk
There ought to be a way for Tech Assistant on a call to refer a problem to a certified webmaster. We experienced a problem whereby the email auto-complete for an address would ONLY print BOTH the Contact Name and the Email address. This made it impossible to send certain group messages when I only wanted folks to see email addresses, not names. The telephone tech assistant did all she could AND received NO HELP from whoever the Level One person was. You really need to enable a referral (for a subsequent call, if necessary) so that some resolution can be…
177th ranked -
I have no idea but I did have a question...
I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"
3rd ranked
- Don't see your idea?