AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
366 results found
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So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP
So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP
177th ranked -
Change this site back to what it was 6 months ago, PLEASE!
Your new system makes cleaning up my emails a pain in the ***! The old system allowed me to click select all, delete and 20 emails were gone. Your new garbage forces me to do this one at a time. Whomever designed this current should be fired! PLEASE change it back!
72nd ranked -
Lost e-mail, now being told that in order to have technical support to retrieve e-mail I have to pay.Sounds like extortion, contacting FCC!!
Lost at least 3 weeks worth of e-mail, now being told that in order to have technical support to fix the problem that AOL created that I have to get a premium account. This sounds like extortion! Holding my e-mails *******. I am contacting the FCC.
177th ranked -
Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!
Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!
72nd ranked -
177th ranked
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72nd ranked
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107th ranked
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Use humans when the robot fails. Sometimes AOL fails to create a new line with the [Enter] key, but the help robot couldn't recognize that,
When the automated help system consistently fails to help, allow the customer to speak with a human.
177th ranked -
AOL DELETED ALL OF MY INBOX
Aol is already struggling to maintain Users and they literally deleted my entire mailbox because I had not logged in in a while. This includes correspondence that goes back 20 years!! From people that are no longer living! What an EPIC FAIL!!! Tech has no way to restore them which is also an EPIC FAIL as every computer on the planet has a back up system. SO irate I can't even speak. It is totally unacceptable to delete Users messages!!! Shame on you AOL and will never recommend your platform.
177th ranked -
Please - Please - Please
PLEASE change me back to the OLD AOL! - PLEASE!
72nd ranked -
Fix Instructions
Please correct your instructions on how to restore Contacts. When I click on the contact setting - There is NO "More" button to use to retrieve the restore option. From my MAC
177th ranked -
An opening page at beginning prevents going to emails directly..and too few fonts
Get rid of that opening page and the next one and let users go directly to email.'
Add more font choices.177th ranked -
SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.
YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.
177th ranked -
Service by email at cs@perkspot.com 7
why i cant finde my ao; perks
177th ranked -
All my comment postings have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for politics
All my comment postings under Sam54 have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for political stands
47th ranked -
Why am I not able to edit my contact lists to add names?
Trouble with account
177th ranked -
Tell me why you block all my comments.
Tell me why you blocl my comments.
177th ranked -
Generate app password Not working!!!
Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
GOOD BYE AOL!72nd ranked -
IN French please
Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!
107th ranked -
Get someone to talk to your customers that can be understood.
It’s hard to talk to people that don’t speak good English.
177th ranked
- Don't see your idea?