Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


608 results found

  1. People utilized the older AOL because it met their needs. When someone sends photos and I want to forward 1 or 2 - there is no way to do it

    Return to the old format! Please! I refer to previous emails that are stored, and now they are not available. I know it's Tues or Wed, you don't have to tell us! The photo "preview" is horrendous. Can't delete and have to open each one to see. A photo of a foot? Really?

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Community Guidelines

    REJECTED...!

    REALLY...??

    Y'ALL MUST BE HAVING A REALLY TOUGH DAY...

    BECAUSE THIS IS GETTING REALLY RIDICULOUS...!!!

    Your comment has been rejected.
    Replied toJeff 4m ago

    Yeah, Other...

    That pesky old Constitution...

    It's great when we think it upholds things we believe in.

    But it sure is a bugger when it proscribes things we don't want to abide by!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Community Guidelines

    REJECTED...???

    HOW TYPICALLY SAD AND PATHETIC!

    Your comment was rejected.

    RAAHOO
    16 seconds ago
    Replying to LOGICAL REASONING ELF

    You're nit-picking, Elf...

    And still failing to address the big picture issues...

    Which are far more than simply labor costs!

    But somehow, I think that's how you deal with all issues you have opinions about!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Community Guidelines

    REALLY???

    PATHETIC... BUT NOT UNEXPECTED!!!

    Your comment has been rejected.
    Replied toJim on the Coast 19h ago

    It's only "silliness" to you, Jim...

    Because you're unwilling and/or incapable of comprehending the realities for these people!

    There's only one way for you... YOUR WAY!

    Everyone and everything else is wrong!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Community Guidelines

    MORE TYPICALLY DISGUSTING INTERFERENCE!!!

    Your comment has been rejected.
    Replied todelaineb 14h ago

    Wow, Neb...

    By the way you've regurgitated the anti-LGBTQ diatribe verbatim...

    It's obvious you've swallowed that prejudice hook, line, and sinker!

    It would be interesting to see if you could actually comprehend the real facts and realities of the situation... let alone if it could possibly make a difference in your perspective!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Community Guidelines

    REJECTED???
    TYPICALLY DISGUSTING!!!

    JUST WHAT "COMMUNITY GUIDELINE" DID THAT COMMENT VIOLATE??

    THOUGHT SO!

    Your comment has been rejected.

    Replied to delaineb 14h ago

    It's sad, Neb...

    That some people (you?) are so easily convinced of things that absolutely are not true!

    Simply because they're ignorant and afraid of the realities of the world they live in!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Community Guidelines

    AHHH…
    YOUR PATHETIC HYPOCRISY CONTINUES!

    THIS GUY… JIM ON THE COAST… REGULARLY POSTS DISRESPECTFUL, DISGUSTING, AND SLIMY COMMENTS ABOUT ME AND OTHERS.. … AS EVIDENCED BY ONL TWO OF HIS POSTS BELOW… AMONG MANY OTHERS (WHICH HE’S HAD RARE PANGS OF GUILT AND CONSCIENTIOUSNESS, AND HAD THE DECENCY TO DELETE)… ALSO AS EVIDENCED BY MY REPLIES BELOW TO… NO ONE… ALL OF WHICH ARE ALLOWED TO REMAIN ON THE BOARD!

    YET, YOU HAVE THE AUDACITY TO REJECT MY COMMENTS… ALL OF WHICH, WHILE PERHAPS NOT COMPLIMENTARY, ARE SPOT-ON POINT AND RELEVANT TO THE CONVERSATION!

    HOW ABOUT Y’ALL QUIT BEING SO…

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Community Guidelines

    I POSTED THE FOLLOWING ON THE CONVERSATION BOARD...
    THERE WAS NO INDICATION IT HAD BEEN REJECTED...
    BUT IT'S NOWHERE TO BE FOUND!

    WHAT'S UP WITH THAT?

    Replied to [JIM ON THE COAST] 2d ago

    As I suggested, Jim...
    Do your own research... then actually try to comprehend what you've learned!

    And I see you still can't resist taking the low road!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Community Guidelines

    I POSTED THE FOLLOWING ON THE DISCUSSION BOARD...
    THERE IS NO INDICATION THAT IT WAS REJECTED...
    BUT IT'S NOWHERE TO BE FOUND!

    WHAT'S UP WITH THAT?

    Replied to [JIM ON THE COAST] 2d ago

    Going with your own opinion, Jim...
    And not with the facts!

    Talk to the Marielle Boat people...
    Ask how many of them entered "legally".

    Yet they were virtually ALL granted asylum!

    Because, even though you don't like the fact...
    That is the law... and I know how much you revere the law!

    And I see that changing the subject and making unsubstantiated accusations continues to be…

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. CANT LOG IN TO POST COMMENTS ANYMORE? IS THAT NOW ONLY FOR PEOPLE WHO PAY AOL?

    WHY CAN I NO LONGER MAKE COMMENTS ON STORIES??? WHY IS AOL THE WORST THING TO USE NOW? WHY HAVE YOU GUYS DECIDED TO RUIN EVERYTHING GOOD ABOUT AOL. YOU BLOCK PEOPLE FROM LOGGING IN TO COMMENT AND NOW YOU HAVE ABSOLUTELY RUINED THE EMAIL...RUINED!!!!!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. BE HELPFUL

    BE HELPFUL >>>Oh my account has suspicious activity so it was shut down so I cannot access. Called the unhelpful # and was told we will get back to you in 3-5 days!! Really? Can you transfer me to supervisor - "NO" - we are not allowed to transfer,what suspicious activity? "I can't say, it has been bumped up and someone will call you in 3-5 days.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. How can I turn off the 2 step for getting into my account?

    Not sure but I would like to turn off the 2 step verification.

    43rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. HATE HATE HATE HATE WHAT YOU HAVE DONE!!!!!! aRE YOU LISTENING TO YOUR FEEDBACK???? wE WILL ALL BE LEAVING aol UNLESS YOU RETURN BACK ....

    HATE HATE HATE WHAT YOU'VE DONE TO YOUR CUSTOMERS./ NO ONE IS LISTENING!!! WE WILL BE LEAVING YOU UNLESS YOU REVERSE BACK TO THE PREVIOUS VERSION. WE CAN'T STAND WHAT YOU'VE DONE, AND THAT YOU'RE NOT LISTENING TO THE FEEDBACK WHICH YOU'VE REQUESTED. ARE YOU GOING TO RETURN TO THE PREVIOUS VERSION, OR ARE WE ALL GOING TO LEAVE TO ANOTHER SERVER. THIS IS A
    RIDICULOUS NEW FORMAT WHICH YOU'VE FORCED UPON US!!!!!!!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Password generated app

    Why isn't this working?????

    25th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The "New" AOL Mail

    Generally, I like the new AOL mail, particularly the convenience of being able to "star" an e-mail to locate it more easily later on.
    I don't however, understand the reasoning behind limiting a users' ability to select... and save... their preference of font, size, and color to use for the text of their e-mails.

    Is that simply "one more" of a customer's individual abilities that AOL seems to be taking away from us... much like the "community guidelines" control you're so often and unnecessarily using on YOUR "community" discussion boards?

    Just so you know...
    I'd like to see more of…

    61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. AOL emails diverted to "Recently Deleted...

    I have been finding many emails that have gone directly to "Recently deleted." Perhaps this is better than going to "SPAM" but not by much. Has a programming change made this happen?

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. software issue - please have a toggle switch to turn on/off automatic capitalization of first letter of each sentence

    I lost the use of one hand. It is very difficult for me capitalize words with only one hand. It would be nice to have a settings toggle switch to automatically capitalize the first letter of each sentence.

    On my laptop, there is an automatic capitalization function in the system settings, but it does not apply when using AOL Mail.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 7 9 30 31
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base