AOL Help
AOL Help
If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.
This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
614 results found
-
Give me a scenery picture on my screen rather than the lying news feed.
Get the lying news feeds off my screen!
61st ranked -
An email came to me from supposedly from AOL that I canceled my email, I have not canceled my AOL email, I suspect it was spam
I did not request cancelation of my AOL email. I suspect it was a spam message
61st ranked -
Password generated app
Why isn't this working?????
25th ranked -
The "New" AOL Mail
Generally, I like the new AOL mail, particularly the convenience of being able to "star" an e-mail to locate it more easily later on.
I don't however, understand the reasoning behind limiting a users' ability to select... and save... their preference of font, size, and color to use for the text of their e-mails.Is that simply "one more" of a customer's individual abilities that AOL seems to be taking away from us... much like the "community guidelines" control you're so often and unnecessarily using on YOUR "community" discussion boards?
Just so you know...
I'd like to see more of…61st ranked -
AOL emails diverted to "Recently Deleted...
I have been finding many emails that have gone directly to "Recently deleted." Perhaps this is better than going to "SPAM" but not by much. Has a programming change made this happen?
172nd ranked -
software issue - please have a toggle switch to turn on/off automatic capitalization of first letter of each sentence
I lost the use of one hand. It is very difficult for me capitalize words with only one hand. It would be nice to have a settings toggle switch to automatically capitalize the first letter of each sentence.
On my laptop, there is an automatic capitalization function in the system settings, but it does not apply when using AOL Mail.
172nd ranked -
My AOL screen has switched to a split view version. I HATE IT!!!! Help me revert to the previous view. PLEASE HELP ME!!!
My AOL screen has switched to a split view version. I HATE IT!!!! Help me revert to the previous view. PLEASE HELP ME!!!
172nd ranked -
IMPROVEMENT!!!
Today, fearing I'd run into more problems, I switched to Standard AOL. WHOA!!! font size, style and colors are back! THANK YOU! Page layout (margins, center, left, right) is back! Thank you! The ability to scroll through my emails instead of pages is returned. THANK YOU! The ability to attach more than one photo at a time is restored! THANK YOU! Will now try to type captions above or below each photo and see what happens. YOU ARE LISTENING AND RESPONDING! THANK YOU!!!!
172nd ranked -
Better help on phone calls for help
My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.
172nd ranked -
Contacts are nearly impossible to find. Please give us a way to go back!
Put all the info back in the contacts.
172nd ranked -
172nd ranked
-
How do I get rid of Bing, it keeps coming up when I want my mail.
Bing, what is it and how do I get rid of it.
172nd ranked -
I AM signed in!
I am trying to compose a new email, using different font sizes, font colors and wanting to use the italic font style for a portion of message. IT'S IMPOSSIBLE TO DO NOW! Please go back to original (not basic, not standard, but the original highly used and appreciated aol)!
172nd ranked -
PLEASE GIVE ME BACK THE OLD FORMAT FROM MAY 2023!
i DON'T LIKE THIS FORMAT. TOO MUCH WASTED SPACE. i DON'T NEED SEPARATION FROM DAY TO DAY. i NEED A MORE CONCISE PLATFORM...NOT STRETCHED OUT! THIS WAS A BAD IDEA..
172nd ranked -
care about your customers
Have humans help humans
172nd ranked -
172nd ranked
-
I got an error when visiting www.service.transunion.com/
I got an error when visiting www.service.transunion.com/.
Error code: 1020
Ray ID: 7d7d17135d398de2
Country: US
Data center: mia05
IP: 65.33.1.4
Timestamp: 2023-06-15 19:06:25 UTC172nd ranked -
Respond to me case 20782960 and full file
6/11/2023 from Lois Rubenstein
RUBES113@aol.com
most recent case #20782960 with Joe
earlier 20782960
since May 26, 2023172nd ranked -
Respond to me case 20782960 and full file
6/11/2023 from Lois Rubenstein
RUBES113@aol.com
most recent case #20782960 with Joe
earlier 20782960
since May 26, 2023172nd ranked -
why am i not able to log in to make comments and why isnt anyone from aol answering this question to the many people who have been blocked
why am i not able to log in to make comments and wy is aol not answering this question??????
102nd ranked
- Don't see your idea?