AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
614 results found
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I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!
horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!
32nd ranked -
Allow the "From" button work to alphabetize emails
I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
Rita102nd ranked -
How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you
We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list
32nd ranked -
remove birthdate from personal accounts
Its private data according to the U.S. government
43rd ranked -
Should be able to search. I delete emails in Outlook & they get sent to me again. Getting 2 copies of each email
make help searchable
102nd ranked -
Really desperate?
Why on earth would you run a quote from Howard Dean ? Maybe you need advice on publishing articles that inspire and educate your readers. Do think anyone cares what Dean thinks?
172nd ranked -
Your help in aol mail is useless.
Help ***!
1st ranked -
Email for help
As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.
9th ranked -
Service
Get better service
61st ranked -
Help needs vamping up
Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!
28th ranked -
Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i
It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.
19th ranked -
Your favorites search is good, but would be better if the search results where the URL was found in my list.
Your favorites list search is good, but would be better if the search results indicated where in the URL list my search result was found.
102nd ranked -
false advertising
One of your advertisers is offering a #1000 Wallmart gift card, and I stared filling it out. I quickly decided it was too much personal information so I stopped out before finishing. They wanted credit card, SS number, and other personal data. I NEVER finished the survey, but I have gotten 20 robocalls since them. Your advertiser is violating federal law
61st ranked -
I have no idea but I did have a question...
I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"
4th ranked
- Don't see your idea?