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611 results found

  1. 172nd ranked

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  2. 43rd ranked

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  3. I AM signed in!

    I am trying to compose a new email, using different font sizes, font colors and wanting to use the italic font style for a portion of message. IT'S IMPOSSIBLE TO DO NOW! Please go back to original (not basic, not standard, but the original highly used and appreciated aol)!

    172nd ranked

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  4. help me get my aol email address (& account) back

    i've had my original (& most important, e.g. -- contact emails of everyone i volunteer and work with) since 1998! as of two days ago i cannot access nor get into my email. aol "help" (at the 800 phone numbers) cannot help me, nor does help.aol.com help me accomplish anything, either

    61st ranked

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    1 comment  ·  Admin →
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  5. PLEASE GIVE ME BACK THE OLD FORMAT FROM MAY 2023!

    i DON'T LIKE THIS FORMAT. TOO MUCH WASTED SPACE. i DON'T NEED SEPARATION FROM DAY TO DAY. i NEED A MORE CONCISE PLATFORM...NOT STRETCHED OUT! THIS WAS A BAD IDEA..

    172nd ranked

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  6. care about your customers

    Have humans help humans

    172nd ranked

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  7. 18th ranked

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  8. Return the old format.

    Return the old format!

    13th ranked

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  9. LISTEN TO YOUR CUSTOMERS INSTEAD OF GOING AHEAD WITH YOUR IDEAS

    I WANT TO REVERT BACK TO CLASSIC EMAIL - I HATE THIS NEW VERSION.

    10th ranked

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  10. How about answering some of these many complaints---if you care

    how about hiring a new crew that can answer all of these complaints---
    this is the most aggravating company regarding responses to customer complaints or suggestions or ideas that you say you want but seemingly
    ignore.HOW ABOUT AN OPEN LETTER TO ALL WHO HAVE SENT IN COMPLAINTS ABOUT THE"NEW " FORMAT

    32nd ranked

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  11. 17th ranked

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  12. Go back to the old version that we like & want

    This is crazy! I can't even figure this **** out. Go back to the old version that we want & like.

    25th ranked

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  13. Generate app password Not working!!!

    Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
    After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
    It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
    GOOD BYE AOL!

    61st ranked

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  14. 172nd ranked

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  15. quit screwing with things that are working

    quit screwing with things that are working

    10th ranked

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  16. I got an error when visiting www.service.transunion.com/

    I got an error when visiting www.service.transunion.com/.

    Error code: 1020
    Ray ID: 7d7d17135d398de2
    Country: US
    Data center: mia05
    IP: 65.33.1.4
    Timestamp: 2023-06-15 19:06:25 UTC

    172nd ranked

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  17. Switc back to Classic AOL

    Switc back to Classic AOL

    595th ranked

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  18. option to return to old version that works

    Allow us the option to return to the user friendly old version of AOL.

    23rd ranked

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  19. Respond to me case 20782960 and full file

    6/11/2023 from Lois Rubenstein
    RUBES113@aol.com
    most recent case #20782960 with Joe
    earlier 20782960
    since May 26, 2023

    172nd ranked

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  20. Respond to me case 20782960 and full file

    6/11/2023 from Lois Rubenstein
    RUBES113@aol.com
    most recent case #20782960 with Joe
    earlier 20782960
    since May 26, 2023

    172nd ranked

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