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← Customer Feedback for AOL




This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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142 results found

  1. Delete all mail at once

    50th ranked

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    0 comments  ·  Admin →
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  2. Speed it up

    So slow it's getting unusable. Pathetic

    100th ranked

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  3. Congratulations

    Not quite sure as I've just begun learning the site.

    25th ranked

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    2 comments  ·  Contacts  ·  Admin →
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  4. My email is set to the incorrect time zone. I’m in the PST time zone!!!! Please correct!!!!!

    Make it simple to ensure my phone (AND AOL) recognizes my correct time zone (PST), this should be automatic, shouldn’t need to go looking how to correct something like this.

    25th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  5. Im not getting texts i send to my email

    Why am I not getting the texts I'm sending to my email address?

    56th ranked

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  6. Email Checker

    Hi,
    It would be nice to have a function that can check if an email address is genuine and trusted.

    56th ranked

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    0 comments  ·  Admin →
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  7. Basisversion

    Die Basisversion in den Einstellungen lässt sich nicht einstellen! Wenn man den Grund auswählt und Zur Basisversion zu Mail anklickt geht es nicht weiter und wechselt nicht zur Basisversion!

    100th ranked

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  8. New mail filters

    In the "settings" icon menu there is not a "more settings , filters, Add new filters" like the AOL.help suggests. It would be nice to have this.

    124th ranked

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    1 comment  ·  Settings  ·  Admin →
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  9. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

    56th ranked

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  10. Don't delete the mail that is in my in box, please put them back.

    I need my emails that were deleted by you back in my in box, please . Thank you .

    100th ranked

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  11. Where do you increase font size in new version of email

    50th ranked

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    1 comment  ·  Font  ·  Admin →
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  12. Cannot send mail from iPhone only receive.

    Should be able to receive AND send AOL mail from my iPhone seamlessly. I am repeatedly getting messages my sent mail has a password issue. Fix it.

    100th ranked

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    0 comments  ·  Compose  ·  Admin →
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  13. Edit reply settings

    Please let users edit the reply actions in AOL Mail app on IOS. The current order is:
    Delete, Archive, Move, Reply ALL.
    Are you serious? Where is the Reply button? You have to press MORE to actually find it which a few users already pointed out. I would prefer Reply to be THE ABSOLUTE NUMBER 1 CHOICE, not other options. Why is it in More? Obviously designer of this section doesn’t reply to emails. So if it’s so different for different people, why not to allow a simple customisation of this options?
    On Apple Mail for example Reply to email…

    50th ranked

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Admin →
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  14. Stop ads in my email list - that’s why I I don’t use gmail!

    85th ranked

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  15. Get rid of the menus bar going across the middle of the page!

    What the **** is the menus bar doing across the middle of every e mail now!

    This makes it extremely hard to read please make it go away!

    56th ranked

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  16. Yes

    Aol currently is doing too many changes on the $75

    56th ranked

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  17. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

    56th ranked

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  18. POP3

    POP3 And IMAP

    85th ranked

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    0 comments  ·  Settings  ·  Admin →
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  19. Need my calendar on phone aol

    Calendar on aol mail please

    15th ranked

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  20. Screen name availability

    When I joined AOL originally ages ago, I had the screen name tromboon, but due to inactivity it has been deactivated. Unfortunately I used that email address as a recovery email for accounts that I use more regularly. Now I'm having trouble accessing one of those accounts and I need my tromboon@aol.com. I tried rejoining AOL to get it back but it was not available. I emailed it to see if someone else had actually acquired it but found the mailbox does not exist. So it isn't being used but it isn't available either. Please tell me there is…

    25th ranked

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