AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
143 results found
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Emails still showing up in Archive.
My emails are not showing up in my inbox.
135th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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My aol account sends code to this account but this account never receives it
Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not receiving Emails
I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I never should have left aol mail!
I was with aol mail for years and got suckered into going with another email provider. Horrible! Glad to be back!!!
135th ranked -
The quality assurance of this upgrade is terrible since I lost all my emails!’
Bring back the product that existed prior to this miserable upgrade. The QA of this product must have been nonexistent.
135th ranked -
I have been with AOL for years when i tried to contact AOL it does not recognise either of my emails
I don't under why yahoo mail has taken over my email unable to get help from AOL.
Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
Very poor service from aolIf this keeps on happening I will have to eventually close account not happy
115th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Add member since date
Just a little something that shows you when you first created you email
135th ranked -
Bu hesabım Instagram hesabıma
Merhaba bu hesabım Instagram hesabıma bağlı ama giriş yapamıyorum lütfen en kısa zamanda gereğinin yapılmasını taleb ediyorum iyi çalışmalar
Teşekkürler
Hesabım magencardn54
115th ranked -
You the one
You the one who makes account log difficult in to promote artificial intelligence. What a headache for a simple connection. No Russia, China, Korea, Iran or other enemies of the United States are concerned about what Americans are doing. Then, you raise prices to benefit your bank account or stock market where aol is listed.
115th ranked -
Feature mail.aol.com
The feature part on the mail.aol.com isn't working the error message is "www.compuserve.com refuse to connect"
115th ranked -
Hi when asked for a text sent to me to sign in to see if its me ir shows two numbers to text mine ends in 92 another shows up as 66 not mine
I need this number deleted from my account not mine
115th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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Organization Error
Obviously, we can all agree that AOL has had made a huge mistake of not communicating to everyone about deleted emails due to their lack of organization. I mean the smallest little hack of having a filter to search your mail by sender, time, ect would be nice, but thats my own personal opinion. (Specifically since it is not available on mobile devices such as an iPhone). Anyways, It is shockingly disappointing to see a company bought by a larger company to be in shambles. Almost ignored by the advantages of their parental company’s wealth of AI and technology.
115th ranked -
Can't attach downlaods from my desktop to email on phone? Why
Make it possible to attach a desktop file to email from the phone.
30th ranked -
Font color and highlight
I really need AOL to return to "traditional/primary" colors for font and highlight colors.
For instance, I can't select a true red for my texts, where I might want to emphasize a word or section. Your choice of colors makes little sense.
34th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
8th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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Keep Trash For 90 days or more.
On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.
41st ranked -
7th ranked
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I would like to be able to "auto forward"
Ability to auto forward new mail to gmail so i can stop 100 spams per day thanks
12th ranked -
Changing display name for sent emails on phone.
The instructions to change my display name do not work from my phone. Many people don’t have access to a computer so there should be the same settings on the phone version vs using a desktop.
52nd ranked -
don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
3rd ranked
- Don't see your idea?