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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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218 results found

  1. Hate the new Format

    I hate the new Format and will use Proton until you change it back. Eventually, if you don't change it back, I'll transition to Proton permanently.

    29th ranked

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  2. SPAM - FORCED SUBSCRIBING WITH MY OWN E MAIL ADDRESS - NO BLOCKING - NO UNSUBSCIBING MSG BOUNCES

    So now somehow a Spam senders are subscribing me to their junk. CAN NOT BE REMOVED- and no way to block it? I message to unsubscribe but the message bounces so now I'm being forced into all the Spam scams. With no way to block - what up? FORCED ADVERTISING? This should be reported to FCC.GOV immediately or FTC?

    17th ranked

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    1 comment  ·  Spam  ·  Admin →
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  3. Create a mass delete button

    It's ridiculous that you have to delete every message individually. Create a select all button. Unless I'm missing something!

    153rd ranked

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  4. Block outlock.com and hotmail.com

    I'm sick to death of outlook.com and Hotmail.com violating my mailbox with their sick filthy sex sites I'm not a prude but don't want family to see this garbage. Nobody seems to be able to stop it. You need a better spam filter

    153rd ranked

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  5. 94th ranked

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    1 comment  ·  Navigation  ·  Admin →
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  6. Do what you say

    I found something legitimate in my spam folder. When I clicked Restore to Inbox it vanished and never showed up in my inbox. What have you done?

    126th ranked

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    0 comments  ·  Spam  ·  Admin →
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  7. Fix the app to work correctly

    When I read the mail from my phone app it does not move or show them red on my computer but now when I read the new mail on the computer it automatically moves my mail on my phone to Old mail which is what it's supposed to do both ways they are not in sync please fix case number 20287659

    188th ranked

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    0 comments  ·  Admin →
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  8. Block disgusting unwanted sex sites

    Outlook.com and Hotmail.com are sending numerous unwanted sex dating sites to my e mail. I want this stopping NOW it would appear my e mail has been sold to a 3rd party I am furious and disgusted I want this reported to the authorities before I take legal action data protection has been violated

    153rd ranked

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    0 comments  ·  Spam  ·  Admin →
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  9. I am sick to death of outlook.com invading my privacy

    I am sick to death of my privacy being invaded by a disgusting sex site which ive never visited what's happened to data protection. I block these addresses but they come back with new ones. This is the final straw if it Doesn't get sorted I'm off and taking legal action I didn't join aol for this garbage from outlook.com you need to sort this immediately

    153rd ranked

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    0 comments  ·  Spam  ·  Admin →
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  10. Folders

    1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?

    2) is there a way to ADD more folders ( sub ) to a MAIN folder?

    3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.

    I don't use the app, I use a browser only.

    Can you all research & address / explain how / re-code the browser version to fix these?

    44th ranked

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  11. Spam

    The spam folder isn't working properly. So mail which has made using device is disturbing me.

    70th ranked

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    0 comments  ·  Spam  ·  Admin →
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  12. Folder names

    Why can't I create a new folder in the newest update? When trying to use the keyboard to enter the new folder name, the keyboard disappears before you can enter anything.

    As with all of your updates, if it works, don't mess with it. There was nothing wrong with creating a new folder before.

    29th ranked

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    3 comments  ·  Folders  ·  Admin →
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  13. 14th ranked

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    5 comments  ·  Sending  ·  Admin →
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  14. Save contacts

    For some reason I add a contact and they are not being saved on my contact list

    70th ranked

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    0 comments  ·  Contacts  ·  Admin →
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  15. Unwanted emails

    Please cut down the spam. I am a UK user and all of it is irrelevant rubbish!!!!
    Is there no way you or I can limit it??

    10th ranked

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    1 comment  ·  Spam  ·  Admin →
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  16. Name change

    How do I change my last name on aol?

    18th ranked

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    1 comment  ·  Contacts  ·  Admin →
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  17. 49th ranked

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    0 comments  ·  Folders  ·  Admin →
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  18. Can no longer create a folder. Why?

    I can no longer create a new folder. Why?

    49th ranked

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    0 comments  ·  Folders  ·  Admin →
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  19. Read and adhere to the list of blocked addresses - DO NOT POST messages from these addresses.

    I have hundreds of blocked phone numbers and addresses listed on my Mac yet I continue to receive email messages sent by what appear to be the same blocked addresses.
    First a question - are addresses marked and listed as blocked in Apple mail (linked to my AOL account) blocked by the AOL mail server?
    My idea - read and adhere to the list of blocked addresses and do not post messages from them. Why bother to allow a user to block addresses if mail from these addresses is not blocked.

    153rd ranked

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    0 comments  ·  Spam  ·  Admin →
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  20. 14th ranked

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    1 comment  ·  Admin →
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