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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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217 results found

  1. New mail filters

    In the "settings" icon menu there is not a "more settings , filters, Add new filters" like the AOL.help suggests. It would be nice to have this.

    188th ranked

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    1 comment  ·  Settings  ·  Admin →
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  2. Have messages download from the server

    When using the app, almost every time I try to open new mail or saved mail, I receive the message that “this message has not been downloaded from the server.” Super frustrating and not user friendly.

    94th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  3. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

    94th ranked

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  4. Don't delete the mail that is in my in box, please put them back.

    I need my emails that were deleted by you back in my in box, please . Thank you .

    153rd ranked

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  5. Where do you increase font size in new version of email

    85th ranked

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    1 comment  ·  Font  ·  Admin →
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  6. Cannot send mail from iPhone only receive.

    Should be able to receive AND send AOL mail from my iPhone seamlessly. I am repeatedly getting messages my sent mail has a password issue. Fix it.

    153rd ranked

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    0 comments  ·  Compose  ·  Admin →
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  7. My email is set to the incorrect time zone. I’m in the PST time zone!!!! Please correct!!!!!

    Make it simple to ensure my phone (AND AOL) recognizes my correct time zone (PST), this should be automatic, shouldn’t need to go looking how to correct something like this.

    58th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  8. Block ads from Homedepot

    Flooded with useless ads from Homedepot

    126th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  9. Aol app

    Tha app for Android now won't let me send an email to a new address.
    It wants me to agree to let AOL have access to all my phone's contacts...bad idea.
    I deleted the app a nd now use Chrome to get to AOL.
    Soon I'll get another email account after 30 yrs

    28th ranked

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  10. Email doesn’t work, aol

    Email just doesn’t work at all, no emails coming in any folder(spam,trash,inbox) aol also admitted to reading my emails, then they deleted them all. this should be a class action lawsuit asap, this company is well past due to be sued for 5-100 billion dollars

    58th ranked

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    0 comments  ·  Settings  ·  Admin →
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  11. Remove old email with big size attachment

    I use aol for a long time and I have trouble to send email with attachment. I would like to erase old email with big size attachment. How I can filter them and remove the attachment? Thanks

    23rd ranked

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    0 comments  ·  Sending  ·  Admin →
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  12. Stop ads in my email list - that’s why I I don’t use gmail!

    126th ranked

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  13. Get rid of the menus bar going across the middle of the page!

    What the **** is the menus bar doing across the middle of every e mail now!

    This makes it extremely hard to read please make it go away!

    94th ranked

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  14. Yes

    Aol currently is doing too many changes on the $75

    94th ranked

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  15. How to delete AOL from everything and itself?

    Delete everything, including AOL… I hate AOL. Decades ago I used this including as a teacher at a college. It’s terrible because the want to pay every second.

    126th ranked

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    0 comments  ·  Sending  ·  Admin →
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  16. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

    94th ranked

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  17. POP3

    POP3 And IMAP

    126th ranked

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    0 comments  ·  Settings  ·  Admin →
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  18. Well today this ars***** Renter has beseiged me with spam mails in my spam filter box surely you should have blocked him permanently

    19th ranked

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  19. Screen name availability

    When I joined AOL originally ages ago, I had the screen name tromboon, but due to inactivity it has been deactivated. Unfortunately I used that email address as a recovery email for accounts that I use more regularly. Now I'm having trouble accessing one of those accounts and I need my tromboon@aol.com. I tried rejoining AOL to get it back but it was not available. I emailed it to see if someone else had actually acquired it but found the mailbox does not exist. So it isn't being used but it isn't available either. Please tell me there is…

    49th ranked

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  20. I cannot find how to bcc myself automatically.

    Bcc an email to myself (so I have proof of what was sent in my inbox.

    23rd ranked

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    0 comments  ·  Sending  ·  Admin →
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