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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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217 results found

  1. I'm not receiving emails anymore

    Explain why I'm not getting emails.

    99th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  2. Block Spam by DomainName

    Stop mail from AlphabetSoup@DomainName I am so tied of getting the same promotional message from different AlphbetSoup names from the same domainName. I would like to block DomainName. This week, however, AlphabetSoup is using Gmail.com. I have had an AOL email address since 1994 and I would hate to leave, but I am at the verge of deleting account and transferring to my gmail address.

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    0 comments  ·  Spam  ·  Admin →
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  3. Have messages download from the server

    When using the app, almost every time I try to open new mail or saved mail, I receive the message that “this message has not been downloaded from the server.” Super frustrating and not user friendly.

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    0 comments  ·  Receiving  ·  Admin →
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  4. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

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    0 comments  ·  Admin →
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  5. dark mode

    dark mode

    99th ranked

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    0 comments  ·  Themes and Background  ·  Admin →
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  6. Shut AOL down

    AOL is complete garbage. I am changing services.

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  7. Timestamps

    My timestamps are off by an hour. Please help me fix this.

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  8. You can improve AOL Mail by going back to the old format. This new formats is friggin' rediculous I HATE it.

    The new email is a perfect example of a goofball trying to fix something that's not broken. Did the new planner used to work for Coke, or better yet ********* or Target? Please give me back the old format as you can jam this new POS.

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  9. Where do you increase font size in new version of email

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    0 comments  ·  Font  ·  Admin →
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  10. Let me know when are read

    Let me know when the email is read to John Wallace young.

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    1 comment  ·  Sending  ·  Admin →
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  11. My idea

    Don't put my read mail into my Old Mail Automatically. Just leave it, ill do it if I want to.
    Also I'm not interested on your News Feed before I can see my emails, especially Not Trumps Face ever

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    0 comments  ·  Admin →
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  12. サブスクフォルダで解除済みメール削除

    サブスクリプションのフォルダで、解除済みのメールを表示されないようにしたいです。よろしくお願いします。

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    0 comments  ·  Folders  ·  Admin →
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  13. Poina

    U(

    86th ranked

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    0 comments  ·  Contacts  ·  Admin →
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  14. Am I able to retrieve email that I erased in the trash area recently?

    Am I able to retrieve email that I erased in the trash area recently?

    99th ranked

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  15. Fusionner plusieurs adresse mail en une seule boite

    Serait-il possible de rattacher mon adresse aol avec mon adresse Gmail ce serait formidable de ne pas ouvrir à plusieurs places mes mails. Je vous remercie d'avance pour votre travail

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    0 comments  ·  Attachments  ·  Admin →
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  16. Color combinations of ads.!

    I am elderly w/ all the issues, the use of colors in Ads are important ! As we age it is difficult to read a lot of the mail. Eg. Yellow and white, there are other combinations! I suggest. Alerting your advertisers if they want older generations to read they do some research and change their ads accordingly. There are a lot of us out here!
    Also be sensitive to hard to hear clients!

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    0 comments  ·  Themes and Background  ·  Admin →
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  17. Aol Finanance

    Creating ways to use my Younggunzs of Aol and iyounggunzs of Aim JUPITER Investment accounts to assist The General Public with Investing any amount of money, plus investing there Taxid the loan we can get called Respit i use my investing accounts invest the loan pay it back then give it to you bill free, I also payoff the TaxID used that you receive bills for by obtaining a loan from my own loan companies at New York Stock Exchange and all other Exchanges that im owner of to fix your taxid
    that process just takes longer my accounts make…

    117th ranked

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    1 comment  ·  Admin →
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  18. Can’t find compose

    Compose does not come up in list !

    117th ranked

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    1 comment  ·  Admin →
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  19. Mail disappeared Didn’t delete

    How do I retrieve lost emails

    117th ranked

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    1 comment  ·  Admin →
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  20. Keeping an email open on my desk top while going back to opening a new email

    117th ranked

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    1 comment  ·  Navigation  ·  Admin →
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