Skip to content

AOL Mail Noble




This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

145 results found

  1. Verification

    Hello,
    my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.

    Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.

    Thank you very much.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Why can't I access my account details. Better still where do i access my account. This is a 100% joke

    Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Message wrong location again

    Messages end up in archives folder and not inbox

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. My aol account sends code to this account but this account never receives it

    Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  5. Not receiving Emails

    I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  6. I have been with AOL for years when i tried to contact AOL it does not recognise either of my emails

    I don't under why yahoo mail has taken over my email unable to get help from AOL.
    Box keeps flashing at the bottom of the screen when I login in boxes flashes quickly stating key chain error.
    Very poor service from aol

    If this keeps on happening I will have to eventually close account not happy

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  7. Bu hesabım Instagram hesabıma

    Merhaba bu hesabım Instagram hesabıma bağlı ama giriş yapamıyorum lütfen en kısa zamanda gereğinin yapılmasını taleb ediyorum iyi çalışmalar

    Teşekkürler

    Hesabım magencardn54

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. You the one

    You the one who makes account log difficult in to promote artificial intelligence. What a headache for a simple connection. No Russia, China, Korea, Iran or other enemies of the United States are concerned about what Americans are doing. Then, you raise prices to benefit your bank account or stock market where aol is listed.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Feature mail.aol.com

    The feature part on the mail.aol.com isn't working the error message is "www.compuserve.com refuse to connect"

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.


  11. Organization Error

    Obviously, we can all agree that AOL has had made a huge mistake of not communicating to everyone about deleted emails due to their lack of organization. I mean the smallest little hack of having a filter to search your mail by sender, time, ect would be nice, but thats my own personal opinion. (Specifically since it is not available on mobile devices such as an iPhone). Anyways, It is shockingly disappointing to see a company bought by a larger company to be in shambles. Almost ignored by the advantages of their parental company’s wealth of AI and technology.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Their is no way of changing your sign in options from phone

    You need to have a category to be able to change your security information after you sign in on your phone, as of now, not an option

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Can you **** things up even more. I do not think you have done enough damage to aol try ducking harder

    You have not drive everyone away yet your not suceeding you need to try harder with incompent ideas

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Enail sometimes doesn't work

    Some emails don't get through or are blocked . Why would that be .?. I am leaving sol.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. App not working

    App not working on any device as of yesterday have all mail stored not very good

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Emails

    When I delete emails from my cell phone, I noticed that the emails are still remaining when I sign into my desktop.

    117th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Where is the trash folder? I don't seem to have one.

    I inadvertently deleted a draft email. When I looked for the Trash folder to see if I could recover it I found that I don't seem to have a Trash folder. Where would it be if not in the menu on the left side of the page?

    137th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Put the trash folder. There is no trash folder !

    Put the trash folder. There is no trash folder !

    137th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 137th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. STOP Autocorrect FROM SLURRING!

    I am ****** because it seems some covert Nazi has set an algorithm to auto correct the word "like" to the slur "k*ke" in email messages. You all seriously need to stop that. I'm tired of frantically checking every message for that nonsense! That's ridiculous. Autocorrect should eliminate all slurs far as I'm concerned, not generate them!

    137th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?