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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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145 results found

  1. Color combinations of ads.!

    I am elderly w/ all the issues, the use of colors in Ads are important ! As we age it is difficult to read a lot of the mail. Eg. Yellow and white, there are other combinations! I suggest. Alerting your advertisers if they want older generations to read they do some research and change their ads accordingly. There are a lot of us out here!
    Also be sensitive to hard to hear clients!

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    0 comments  ·  Themes and Background  ·  Admin →
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  2. Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.

    Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.

    62nd ranked

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    0 comments  ·  Settings  ·  Admin →
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  3. Nothing! Keep up the GREAT work!!!!

    Everything is performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, QUALITY, quantity, loyalty, integrity, dependability, and connectivity at an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!
    Sanjeev

    62nd ranked

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  4. Can’t find compose

    Compose does not come up in list !

    62nd ranked

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    1 comment  ·  Admin →
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  5. Mail disappeared Didn’t delete

    How do I retrieve lost emails

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    1 comment  ·  Admin →
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  6. How to Log-Out of “all” open AOL email on all devices?

    I notice sometimes I leave my AOL email open on 2 or 3 devices. Is there a feature where I can select Log Out On All Devices?

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    0 comments  ·  Admin →
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  7. Hello, we used to be permitted 5 others with other emails on group under main account holder.now there is 1 option to sign them in. It will

    Bring back other emails under main account holder.
    Way back before 9/11 I had 4 different emails and people in main account.ive lost them and contacts we shared.

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  8. Get the white background back! I hate this black 1! Help change this back! 20+ yrs AOL mail acct.

    62nd ranked

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    0 comments  ·  Admin →
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  9. Biometric log in

    What's happened to biometric log in?
    Why is this not working?

    62nd ranked

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    0 comments  ·  Settings  ·  Admin →
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  10. Geolocation

    My phone number was changed to armed forces America and there are no survivors.

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    0 comments  ·  Settings  ·  Admin →
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  11. Im not getting texts i send to my email

    Why am I not getting the texts I'm sending to my email address?

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  12. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

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  13. Yes

    Aol currently is doing too many changes on the $75

    62nd ranked

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  14. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

    62nd ranked

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  15. Shut AOL down

    AOL is complete garbage. I am changing services.

    62nd ranked

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  16. Timestamps

    My timestamps are off by an hour. Please help me fix this.

    62nd ranked

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  17. I want basic aol display of messages

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  18. My idea

    Don't put my read mail into my Old Mail Automatically. Just leave it, ill do it if I want to.
    Also I'm not interested on your News Feed before I can see my emails, especially Not Trumps Face ever

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  19. Timestamps are wrong

    Bloody yahoo! My timestamps aren't working on my aol address they are all coming in stamped gmt-4 instead of BST, emails arrive in clumps instead of soon after they are sent and when I am replying to my mail the cursor frequently jumps back to the beginning of the reply writing the last half of sentences at the beginning of the email. This is exactly why I left yahoo in the first place and went to aol. Then yahoo buy aol and the same **** starts happening again. What the **** is wrong with you people??

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  20. Am I able to retrieve email that I erased in the trash area recently?

    Am I able to retrieve email that I erased in the trash area recently?

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