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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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130 results found

  1. Keep Trash For 90 days or more.

    On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  2. Nothing! Keep up the GREAT work!!!!

    Everything is performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, QUALITY, quantity, loyalty, integrity, dependability, and connectivity at an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!
    Sanjeev

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  3. I don't appreciuate you storing my contacts and not alowing ne to change it. The instructions you provide are either outdated or incorrect.

    Make it easier to remove auto stored contacts. I didn't ask you to do it in the first place.

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    0 comments  ·  Contacts  ·  Admin →
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  4. Can’t find compose

    Compose does not come up in list !

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  5. Mail disappeared Didn’t delete

    How do I retrieve lost emails

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  6. Keeping an email open on my desk top while going back to opening a new email

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    1 comment  ·  Navigation  ·  Admin →
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  7. Thank you to AOL

    A big thank you to AOL (America Online) for being around for so many years now, and it has been a true honor to be a part of AOL's success story since the late 1990's, truly amazing in an awesome way, thanks so much!!

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  8. Hello, we used to be permitted 5 others with other emails on group under main account holder.now there is 1 option to sign them in. It will

    Bring back other emails under main account holder.
    Way back before 9/11 I had 4 different emails and people in main account.ive lost them and contacts we shared.

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  9. Get the white background back! I hate this black 1! Help change this back! 20+ yrs AOL mail acct.

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  10. Biometric log in

    What's happened to biometric log in?
    Why is this not working?

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    0 comments  ·  Settings  ·  Admin →
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  11. Geolocation

    My phone number was changed to armed forces America and there are no survivors.

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  12. Stop ads in my email list - that’s why I I don’t use gmail!

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  13. Im not getting texts i send to my email

    Why am I not getting the texts I'm sending to my email address?

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  14. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

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  15. Get rid of the menus bar going across the middle of the page!

    What the **** is the menus bar doing across the middle of every e mail now!

    This makes it extremely hard to read please make it go away!

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  16. Yes

    Aol currently is doing too many changes on the $75

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  17. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

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  18. Shut AOL down

    AOL is complete garbage. I am changing services.

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  19. Timestamps

    My timestamps are off by an hour. Please help me fix this.

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  20. I want basic aol display of messages

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