Skip to content

AOL Mail Noble


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

218 results found

  1. Not delete old email for no reason

    I’ve had my AOL email account for over 20 years. Last week, almost a full years worth of my old emails disappeared. The only email that I can retrieve is from the last 7 days, then it skips to August 2022. I called several times to AOL mail support, and was told that I needed a membership for them to help. Even with a membership, I was told, they could only retrieve the last seven days worth of my email. I told them I already HAVE the last seven days emails, so that really would accomplish nothing. They told me…

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ******** too?

    I checked the gd boxes! I want to delete 22thousand old new inbox only MAIL mf..!!!. wtf.
    ? IVE SPENT An hour I will NOT GET BACK. ITS OBVIOSE IM NOT ALONE AS THERE WAS A BOX TO CHECK ALREADY!!!!!!!!

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. My email is set to the incorrect time zone. I’m in the PST time zone!!!! Please correct!!!!!

    Make it simple to ensure my phone (AND AOL) recognizes my correct time zone (PST), this should be automatic, shouldn’t need to go looking how to correct something like this.

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Email doesn’t work, aol

    Email just doesn’t work at all, no emails coming in any folder(spam,trash,inbox) aol also admitted to reading my emails, then they deleted them all. this should be a class action lawsuit asap, this company is well past due to be sued for 5-100 billion dollars

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Imap

    Can't setup account on Android phone may just be closing account too much hassle and I don't need proprietary postbox app setup keeps saying wrong password when it's not new Aol is broken bring back old

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I came back to my AOL account to find that you delet but you deleted all my contacts where are my contacts a

    Why is you kept my AOL account open did you delete all my contacts I want to have my contacts back please if not then delete my account off your AOL

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Happy valentines Tee

    Happy valentines day Tee

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Sending  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Sending  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Failed communication on deleting emails

    Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.

    Such a disappointment to come to realize you’ve stolen that from me.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!

  11. New mail going directly into deleted files

    My new inbox messages are going directly to deleted files. This topic was created several years ago but aol response is no longer available. How do I remedy this situation.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?

    I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Spam

    The spam folder isn't working properly. So mail which has made using device is disturbing me.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Save contacts

    For some reason I add a contact and they are not being saved on my contact list

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I'm not receiving emails anymore

    Explain why I'm not getting emails.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Geolocation

    Church bell hearing. I saw you drive a car sciatica and your a pain in my ***...You caused me to drown cough even though you have no kids.

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Missing emails

    Hey AOL. I’ve had my email account since I was like 10 or 11. I just logged in for the first time in probably 3-4 years. Thanks for deleting everything I’ve ever received or sent! Wow, what a favor you did! Not like you deleted every single trace of communication I ever had with family members who’ve passed away since. Oh, or deleted every single email related to my childhood accounts! Haha, you think I can get into my old Twitter to read my thoughts? Nope! Wiped. Everything, gone! Thanks. Really great AOL. Just basically my entire childhood spent on…

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. No ads!! Block Spam better!!

    Real talk, Nuff Said!!!

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. dark mode

    dark mode

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Folders on phone aol.com

    I am no longer allowed to create new folders.

    I click + Add folder

    Dialog box opens

    But name field will now either close completely and / or block all entry of characters.

    This is using: aol.com on my Samsung galaxy A42.

    Thanks
    - Scott

    70th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base