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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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139 results found

  1. Can’t find compose

    Compose does not come up in list !

    59th ranked

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  2. How to Log-Out of “all” open AOL email on all devices?

    I notice sometimes I leave my AOL email open on 2 or 3 devices. Is there a feature where I can select Log Out On All Devices?

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  3. Hello, we used to be permitted 5 others with other emails on group under main account holder.now there is 1 option to sign them in. It will

    Bring back other emails under main account holder.
    Way back before 9/11 I had 4 different emails and people in main account.ive lost them and contacts we shared.

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  4. Get the white background back! I hate this black 1! Help change this back! 20+ yrs AOL mail acct.

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  5. Biometric log in

    What's happened to biometric log in?
    Why is this not working?

    59th ranked

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    0 comments  ·  Settings  ·  Admin →
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  6. Geolocation

    My phone number was changed to armed forces America and there are no survivors.

    59th ranked

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    0 comments  ·  Settings  ·  Admin →
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  7. Im not getting texts i send to my email

    Why am I not getting the texts I'm sending to my email address?

    59th ranked

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  8. I want to stop paying for it since you guys took over. I should be able to get it free like gmail now

    I do not want to pay for AOL mail since it took over Netscape. I’ve been paying for many many years now. I don’t want to have to go to gmail.

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  9. Yes

    Aol currently is doing too many changes on the $75

    59th ranked

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  10. I can no longer lower an opened email

    This new version doesnt allow anything useful. I need to lower an opened email to use it while creating ...the email closes...i cant copy and paste...why would you ruin the email that worked perfectly???

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  11. Timestamps

    My timestamps are off by an hour. Please help me fix this.

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  12. I want basic aol display of messages

    59th ranked

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  13. My idea

    Don't put my read mail into my Old Mail Automatically. Just leave it, ill do it if I want to.
    Also I'm not interested on your News Feed before I can see my emails, especially Not Trumps Face ever

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  14. Timestamps are wrong

    Bloody yahoo! My timestamps aren't working on my aol address they are all coming in stamped gmt-4 instead of BST, emails arrive in clumps instead of soon after they are sent and when I am replying to my mail the cursor frequently jumps back to the beginning of the reply writing the last half of sentences at the beginning of the email. This is exactly why I left yahoo in the first place and went to aol. Then yahoo buy aol and the same **** starts happening again. What the **** is wrong with you people??

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  15. Am I able to retrieve email that I erased in the trash area recently?

    Am I able to retrieve email that I erased in the trash area recently?

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  16. Turn off archives

    Why is my messages going into achieve folder

    76th ranked

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    0 comments  ·  Folders  ·  Admin →
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  17. Verification

    Hello,
    my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.

    Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.

    Thank you very much.

    76th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  18. Why can't I access my account details. Better still where do i access my account. This is a 100% joke

    Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE

    76th ranked

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  19. I can’t delete contacts

    I can’t delete some contacts

    The delete option is lowlighted so it can’t be deleted

    76th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  20. Subscription emails should be separate

    Subscription emails should be in a separate kind of inbox. I can't even find legitimate emails anymore because they get barried by my subscriptions which are more of a casual thing for me to read.

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    Gathering Feedback  ·  0 comments  ·  Admin →
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