AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
150 results found
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Forceful Ads
Please stop making the mail viewing experience stressful by trying to force Ads on customers. If one does not like an Ad and gives feedback they do not prefer it, stop forcing that same ad on a person.
1st ranked -
Allow to delete more in regular mail
I can only delete 100 email. I want to clear my general email and choice who can e.ail me. This is not an option and I feel it should be.
2nd ranked -
We should be able to see if someone read our email or not
Be able to check our sent emails to see if they were opened or not. I remember back in the day you didn't have to download anything, you could just check and see if someone read your email. Now, all the sudden, we have to download things?! Why?? Why don't you just fix your software so we don't have to download anything. And in doing it that way would make us trust it more. You just want us to download something for no good reason. That's the way I see it. You can easily do it yourself, but you want…
3rd ranked -
Allow me to stay signed in and not have to spend minutes receiving and entering my phone number and a new security code every time I leave
Just give me an option of staying signed in.
4th ranked -
5th ranked
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don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
6th ranked -
Cleaning emails
I used to be able to delete page by page ,please fix it it was a lot easier to do so would clean my email easier.
7th ranked -
8th ranked
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Hire Actual Human Beings
Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?9th ranked -
Folders on phone aol.com
I am no longer allowed to create new folders.
I click + Add folder
Dialog box opens
But name field will now either close completely and / or block all entry of characters.
This is using: aol.com on my Samsung galaxy A42.
Thanks
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Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
11th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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K E E P IT SIMPLE ! The more different steps in arrangements in AOL or just too confusing!
Thinking about just sending letters through the mail instead of using THE WORSE OF WORSE form of communication, infamously, known as AOL vwbpiano@aol.com
12th ranked -
Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
12th ranked -
Folders
1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?
2) is there a way to ADD more folders ( sub ) to a MAIN folder?
3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.
I don't use the app, I use a browser only.
Can you all research & address / explain how / re-code the browser version to fix these?
14th ranked -
Netscape and AIM domain obsolescence and email addresses
I want to delete my netscape.net and my aim.com email addresses. Both domains have been obsolete to the AOL platform for years now. Why can't I delete these emails addresses and just have my AOL.com email address?
14th ranked -
Selecting all email to delete
I just got a new phone, and after downloading this app, I have over 4,000 emails in my inbox that were NOT there yesterday. In order to delete them I have to physically select each and every one of them. Lame.... the app I had on my old phone, had an ALL box you could select, so you could delete them all. Much faster. Please include this in your next update. 🤔😒🙄
16th ranked -
Sort by sender please
Please bring back sort by sender!
16th ranked -
Aol app
Tha app for Android now won't let me send an email to a new address.
It wants me to agree to let AOL have access to all my phone's contacts...bad idea.
I deleted the app a nd now use Chrome to get to AOL.
Soon I'll get another email account after 30 yrs16th ranked -
Need my calendar on phone aol
Calendar on aol mail please
16th ranked -
Add another email address
Why can't I add another email address.
16th ranked
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