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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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217 results found

  1. Forceful Ads

    Please stop making the mail viewing experience stressful by trying to force Ads on customers. If one does not like an Ad and gives feedback they do not prefer it, stop forcing that same ad on a person.

    1st ranked

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    Gathering Feedback  ·  4 comments  ·  Themes and Background  ·  Admin →
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  2. Go back to old version for the faithful who have been with you for decades.

    Go back to previous version. This is HORRIBLE

    2nd ranked

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    4 comments  ·  Spam  ·  Admin →
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  3. Allow to delete more in regular mail

    I can only delete 100 email. I want to clear my general email and choice who can e.ail me. This is not an option and I feel it should be.

    3rd ranked

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    5 comments  ·  Admin →
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  4. We should be able to see if someone read our email or not

    Be able to check our sent emails to see if they were opened or not. I remember back in the day you didn't have to download anything, you could just check and see if someone read your email. Now, all the sudden, we have to download things?! Why?? Why don't you just fix your software so we don't have to download anything. And in doing it that way would make us trust it more. You just want us to download something for no good reason. That's the way I see it. You can easily do it yourself, but you want…

    4th ranked

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    0 comments  ·  Admin →
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  5. Id like to be able to contact a customer care manager directly about spam mail its now non existant it needs addressing

    5th ranked

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    0 comments  ·  Admin →
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  6. Cleaning emails

    I used to be able to delete page by page ,please fix it it was a lot easier to do so would clean my email easier.

    6th ranked

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    1 comment  ·  Admin →
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  7. Allow me to stay signed in and not have to spend minutes receiving and entering my phone number and a new security code every time I leave

    Just give me an option of staying signed in.

    7th ranked

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    1 comment  ·  Navigation  ·  Admin →
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  8. Need to change password by myself

    Need to change password by myself

    8th ranked

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    3 comments  ·  Settings  ·  Admin →
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  9. don’t delete old emails

    why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel

    9th ranked

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    Gathering Feedback  ·  10 comments  ·  Admin →
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  10. Unwanted emails

    Please cut down the spam. I am a UK user and all of it is irrelevant rubbish!!!!
    Is there no way you or I can limit it??

    10th ranked

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    1 comment  ·  Spam  ·  Admin →
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  11. Saved

    Leave the saved email folder alone. Stop deleting the emails in there, they are saved for a reason. I have lost critical emails due to this.

    10th ranked

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    0 comments  ·  Admin →
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  12. Hire Actual Human Beings

    Hire actual people to assist customers. Many issues do not fall into your "pretty box of topics."
    I just spent 15 minutes with the response, "Sorry, I didn't quite get that." I know that- you responded the same way eight times. How many tries does it take to grab a human (contract or otherwise) to take a GD call?

    12th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  13. Improved by no making older people make up new passwords everyday

    Stop making us change aol password everyday please

    13th ranked

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    0 comments  ·  Admin →
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  14. Remove all pop up adds before i decide to delete my account

    Remove all pop up ads and unwanted spam

    14th ranked

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    1 comment  ·  Admin →
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  15. How come i can't see what youer saying ur

    What you say ?

    14th ranked

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    5 comments  ·  Sending  ·  Admin →
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  16. Horrible

    Horrible service. Can’t get email. Customer service wants $15 a month to fix it.

    14th ranked

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    1 comment  ·  Receiving  ·  Admin →
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  17. SPAM - FORCED SUBSCRIBING WITH MY OWN E MAIL ADDRESS - NO BLOCKING - NO UNSUBSCIBING MSG BOUNCES

    So now somehow a Spam senders are subscribing me to their junk. CAN NOT BE REMOVED- and no way to block it? I message to unsubscribe but the message bounces so now I'm being forced into all the Spam scams. With no way to block - what up? FORCED ADVERTISING? This should be reported to FCC.GOV immediately or FTC?

    17th ranked

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    1 comment  ·  Spam  ·  Admin →
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  18. Name change

    How do I change my last name on aol?

    18th ranked

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    1 comment  ·  Contacts  ·  Admin →
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  19. huttdia@verizon.net

    Please find a way to stop the email spam forever! Earlier today I deleted 110 spam emails. Within the hour, I had 19 more!! Please make it STOP!

    19th ranked

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    0 comments  ·  Spam  ·  Admin →
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  20. Well today this ars***** Renter has beseiged me with spam mails in my spam filter box surely you should have blocked him permanently

    19th ranked

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    0 comments  ·  Admin →
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