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← Customer Feedback for AOL




This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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157 results found

  1. Feedback

    Feedback option is a joke, not taken seriously by AOL. The mail is tedious to use , the filters are useless. Please fix spam issues, listen to the users. I am gradually migrating from AOL because of this annoyance.

    65th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Improve setting Mail on Apple devices. I gave up setting it up on my iPad after numerous frustrating hours and now locked out on my iphone

    Online instruction on setting it up are totally useless.

    94th ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. Allow Spark email client

    Allow spark email client to work for Verizon.net email address holders.

    111th ranked
    0 comments  ·  Admin →
    How important is this to you?

  4. Page alignment

    The new look you have, has made words larger, in which i have no problem with. On the other hand, the page has shifted to the left, which keeps me from seeing and reading some material on each piece of mail i have. PUT IT BACK!!! Or at least have the decency of making a way to realign the page so we can view our entire mail, without part of it being cut off.

    111th ranked
    0 comments  ·  Font  ·  Admin →
    How important is this to you?

  5. Font

    Change back to way mail was displayed before-bigger font. The words are too small. Visually harder on the eyes. Thank you.

    111th ranked
    0 comments  ·  Font  ·  Admin →
    How important is this to you?

  6. UIについて

    本日、ゴミ箱のの削除をした所、受信ファイルも全て削除されましたが、動作環境に何か変更があったのでし

    59th ranked
    1 comment  ·  Navigation  ·  Admin →
    How important is this to you?

  7. K E E P IT SIMPLE ! The more different steps in arrangements in AOL or just too confusing!

    Thinking about just sending letters through the mail instead of using THE WORSE OF WORSE form of communication, infamously, known as AOL vwbpiano@aol.com

    14th ranked
    Gathering Feedback  ·  2 comments  ·  Font  ·  Admin →
    How important is this to you?

  8. LOCATE ALL GUILTY DISGUSTING nba CORPORATE OFFICE PEDOPHILE SUSPECTS HACKED ONTO THE BACK END OF MY, KIMBERLY BERNICE BROWN, ACCOUNTS, REPOR

    SHUT DOWN THIS SICKENING nba CORPORATE PEDOPHILE SUSPECTS OFFICE!

    111th ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. Log in

    I had no data on my phone today so I tried to log on to email in work on the laptop with my username and password and it wouldn't allow me to. Had to confirm with back up email. And when I clicked do it another way it threw me out twice. That's appalling. I can understand if wrong password or forgotten password but considering I had the correct username and password and it still wouldn't let me log is disgraceful. I needed to log in to get a code to do my job and I wasn't able to as…

    111th ranked
    0 comments  ·  Admin →
    How important is this to you?

  10. Get the white background back! I hate this black 1! Help change this back! 20+ yrs AOL mail acct.

    65th ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. Go oat!

    Some of the Milk bars, do not allows pets inside.
    The customers may leave them outside, in front of the bar.

    They doesn't realised the origin of their shakes coming from animals.

    So if they want to keep the succes of their business they might allows goats too, for coming in.

    The semi skinned products may give more taste to the drinks and that milks more healthier than you think.

    So once when a goat came in and asked from the variety, the water got angered and asked the goat to leave the bar, because pets are not allowed in…

    111th ranked
    0 comments  ·  Compose  ·  Admin →
    How important is this to you?

  12. Biometric log in

    What's happened to biometric log in?
    Why is this not working?

    65th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  13. Email Checker

    Hi,
    It would be nice to have a function that can check if an email address is genuine and trusted.

    59th ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. It is ridiculous that not all versions of AOL Mail have the ability to send out a way messages.

    111th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  15. See below

    Don't show a AOL news feed before my emails.!!
    Don't automatically put my read emails into my Old Mails box while I'm reading them

    32nd ranked
    1 comment  ·  Settings  ·  Admin →
    How important is this to you?

  16. Geolocation

    My phone number was changed to armed forces America and there are no survivors.

    65th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  17. Fix "unavailable" One-time Password for Third-Party Apps

    This "issue" keeps getting closed but not fixed... The third-party application one-time password generator still says unavailable once you go throughall the steps. I had to get a new device yesterday and it won't let me add my AOL address to an easy to use single app for all my email accounts.

    111th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. ASP not working to use third party client. Unacceptable.

    Turn ASP functionality back on.

    111th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  19. Delete all mail at once

    59th ranked
    0 comments  ·  Admin →
    How important is this to you?

  20. Speed it up

    So slow it's getting unusable. Pathetic

    111th ranked
    0 comments  ·  Admin →
    How important is this to you?
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