AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
183 results found
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old mail folder is gone
bring back the Old Mail folder so they are not all jumbled in with the New mail
77th ranked -
Hate your new format, if I don't get the old format back I will be switching to Proton mail. Don't take long or I will be gone.
Give me back my old mail settings or I am gone. It's that simple and don't take days to do it. Very stupid change. Fire whoever's idea it was. You wasted your money.
75th ranked -
signature??
What the Heck?? Where did my signature go?? Why would you delete my signature suddenly??? AOL is in trouble if something so simple is a problem for you.... What the heck???
62nd ranked -
closing mail
You used to be able to click the top right X to close an email and leave it in the inbox for later, wherever you happened to be in the email. Now you have to scroll back up to the top to close it. Obviously no one on the design team has ever actually used this email tool.
72nd ranked -
This new Format is HORRIBLE.
Listen to your customers, Admit this is horrible and go back to a format that was great ASAP.
81st ranked -
72nd ranked
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PLEASE MOVE BULK DELETE BUTTON TO PROTECT USERS
I deleted YEARS of info by accident. The BULK Button is TOO CLOSE to the normal delete. I have lost legal and family info that dates back YEARS. This is WRONG. your tech support say there is no way to RESTORE past 7 days. MY CONTACTS ARE ALL GONE>
I AM SO DISSAPOINTED IN AOL its TRAGIC!
149th ranked -
77th ranked
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Give us a link to change it back. asap
Give us a link to change it back. asap
75th ranked -
what happened to spell check in this horrible new setup like yahoo email format?
changing the email format to the horrible yahoo set up is beyond comprehension... WHERE IS THE SPELL CHECK IN THE BASIC EMAIL FORMAT ..WHICH BY THE WAY IS TOTAL **** BUT THE ONLY "CHOICE" BESIDES THE NEW EMAIL FORMAT...WHICH IS SO AWFUL IT MAKES ME WANT TO SWITCH TO MY GMAIL ACCOUNT
77th ranked -
keep
After I read an email, I would often click on "Keep as New" for further review. Now I have to go to a dropdown to select it. Please provide "Keep as New" as a first-screen option
80th ranked -
Spam Images
Here's an Idea let me decide which images to block in SPAM not you. How about letting ME turn on the images in MY SPAm emails that I choose ,not you.
Looks like you've done this in new old version. Thank you.
82nd ranked -
Goodbye, AOL
I cannot use AOL any longer. I will have to set up a new provider and send emails to all my Contacts so they can find me as I shut down my five [5] Screen Names I use for Personal and Political purposes.
The last straw was opening a Screen Name functioning well yesterday to find it in the New and when I went back to Basic it does not have the Preview Pane. This keeps happening unbeknowst to me.
Goodbye AOL
91st ranked -
88th ranked
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love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?
love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?
149th ranked -
Bring back the previous user interface.
5/23/2023 Boston The previous user interface worked really well, this newer one... less so. JYS
82nd ranked -
82nd ranked
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contacts
Old Contacts had various fields for things like mailing/street address. The "support" person I spoke to about getting this information retrieved did not believe that was true. You put the fields there, I filled them in in good faith that I could use the data, I want the data back.
88th ranked -
Why can't I have all my emails forwarded automatically?
Why can't I have all my emails forwarded automatically? I found your instructions but as expected they do not work. I can't even find some of your steps. AOL has been the most awful email experience ever.
Your instructions:
Login to your AOL inbox.
Make sure your inbox view is set to Classic Mail. (You can change this by going to Settings, then pressing the box that says Switch to Classic Mail.) FYI, it's called BASIC MAIL. THERE IS NOTHING CALLED CLASSIC.
Now, go to Settings. That works.
Select General Settings in the left menu. LEFT(?) Again, NO GENERAL SETTINS…88th ranked -
copy and paste
Is there an easy way to copy and paste? I can't with new aol mail.
86th ranked
- Don't see your idea?