AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
183 results found
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N O T H I N G B U T T A K E A W A Y S in new version
Where's my signature? Where's my Theme? Why do i have to go to another page to see my emails when there's plenty room at the bottom of my mail. page 1 page 2 page 3 page 4 page 5 page 56
ALL USED TO BE ON 1 ~~~ O N E ~~~ PAGE!!!
WHY DO YOU WANT TO REPULSE YOUR CUSTOMERS???? DUMB STUPID PEOPLE WHO THOUGHT UP THIS CHANGE!!!39th ranked -
Keep customers happy
Fire the management behind this 'New AOL Mail' change and give us back the classic version.
40th ranked -
Why can't I change the size of the font?????? HATE this format!!!!
Best idea is to go back to my old format. HATE this new format.This is going backwards NOT an improvement!!!!!! If you don't go back, I will be leaving for another email!!!! maybe you don't care - you obviously don't care since after all the complaints you still don't go back to the old format!!! good bye
40th ranked -
What Have You Done? I repeatedly said "NO" to the new version, and now I have some other form of new version??
You FORCED a new version of AOL on me, that while it isn't the "upgrade to the new version" is absolutely a different version! There's NO "old mail folder," the page is colorful, TOO COLORFUL, the entire design has been changed, there's NO WAY to switch it back. If AOL is going to force these colors, loss of folders and more that it is right now, with NO WAY to change it back to the original, which was tried and true for decades upon decades, not give me options back, I'm one of countless I'm sure, lost AOL users. UNACCEPTABLE…
42nd ranked -
I can't find my Old mail, or Recently deleted mail. Why did you do this? This is terrible.
I didn't ask for this. I can't find mail that I accidently deleted. I can't find my old mail. Why did you do this? The old way was working fine. This is very un-user friendly. Please give me my old email platform back.
44th ranked -
Why did AOL remove the options to rename directories, and delete directories? it was once so simple to use. select messages select move too
Why did AOL remove the options to rename directories, and delete directories? it was once so simple to use. select messages select move too folder, boom done, now locate emails, select emails, select move to, then directory, then apply. 3 times as long to manage my folders (over 20 years since joining: 1st netscape.net, then aim.com, now aol.com, I have a LOT of folders). impossible to delete the unused/unwanted ones anymore. why did you do this AOL?
149th ranked -
RETURN to former basic mail. The new format SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
RETURN to former basic format. The new format SUCKS!!!!!!!!!!!!!!!!!!!!!
44th ranked -
Give us back the AOL toolbar for editing fonts, color, etc.
Give us back the AOL toolbar for editing fonts, color, etc.
52nd ranked -
separate old and new mail as it used to be
do not like old and new mail mixed .I used to hold some notices til i could take care of them and then i would delete them . Now i can't find them wish i had been told of changes.
43rd ranked -
compose
Why would you take away basic features like bold or underline or colors or font size, etc. These are basic features of every system, except now, yours. Make your designers actually use AOL for their email, and they will soon see how non-user friendly they have made it.
47th ranked -
new email looks like the HORRIBLE FORMAT OF YAHOO EMAIL WHICH I DREAD
WHY DOES AOL ALWAYS HAVE TO SIT AROUND OF THINK OF NEW WAYS TO ANNIOY EVERYONE...YOU HAVE CHANGED THIS TO LOOK LIKE YAHOO!!! ARE YOU TRYING TO TANK AOL LIKE MELISSA MAYER TANKED YAHOO AND THEN LEFT WITH HER BIG BONUS. FIRE THE IDIOT THAT CAME UP WITH TRYING THIS AGAIN JUST SO THEY COULD ...WHAT...PROVE THEIR WORTH? THEY PROVED THEY ARE WORTHLESS AND SO IS AOL
46th ranked -
toolbar with bold, underline etc
I am using the basic e-mail platform and there is no tool bar for bold/underline etc and theses are greyed out in settings ( the tool bar was there before the newer version ) They do exist in the standard version now. Please make that toolbar available in both settings.
Thank you149th ranked -
viewing mail
Please just put back the scroll bar and get rid of the arrows that you have to push when you want to see more of your mail. Can't tell you how much I dislike the new version you stuck us with.
48th ranked -
deleting mail
You used to be able to delete an email as soon as you were done reading it. Now you have to scroll back up to the top to delete it. Majorly bad idea!
49th ranked -
settings
There used to be more options for the mail. Like choosing whether to always have the BCC line or not. I chose not to have it, now I am stuck with it on every email.
51st ranked -
Positive change?
We do have a choice. Don't want to change but will not stay. Only going to wait another day. Then I will, at your request, move my mail.
50th ranked -
bring back classic mail
Basic mail is not the same as classic mail.
52nd ranked -
59th ranked
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Problem connecting contact list with composing email.
When trying to compose an email, any recently (last 2-3 weeks) entered contact names don't show up even though they are in the contact list. All email addresses have to be re-entered every time I need to send an email which is extremely time consuming for a group email.
149th ranked -
AOL SCREWED UP THEIR SYSTEM AND SCREWED SENIOR CITIZENS
BRING BACK THE OLD SYSTEM. I CALLED FOR HELP AND THEY CAN'T HELP ME. I CAN'T CHANGE THE SIZE AND EYES ARE BAD SO I CAN'T EVEN SEND AN E-MAIL AS I CAN'T READ IT. HOW DARE YOU AOL TREAT YOUR CUSTOMERS, WHO PAY, THIS WAY. HORRIBLE CUSTPOMER SERVICE. I SEE EVERYONE IS SCREAMING AT YOU.
54th ranked
- Don't see your idea?