AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1103 results found
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regular expressions in filters
Add Regular Expression function to Filters.
Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.
For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.
RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…
886th ranked -
Documentation for Filters
The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).
I receive email From
"American Home Warranty Affiliate oixsdf@asdflkfd.com".
If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?Are Filters case sensitive? Is
From "American" the same as
From "american"?Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…
886th ranked -
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
580th ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…886th ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
886th ranked -
886th ranked
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886th ranked
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STOP Fuc$*&^ with something that I don't ask for
WTF leave it alone I didn;t ask for any help. I can't print from email source now
422nd ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
238th ranked -
PAY TO STOP ADVERTISING What Greed Monger came up with this idea??
What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis
886th ranked -
POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL
If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.
I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!
886th ranked -
Block emails starting with new-offer
Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.
115th ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
580th ranked -
Go back to old format or give us a choice
Simple choice button works best.
886th ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
580th ranked -
Requiring new login to an ongoing session WIPES OUT the search tabs
Did I say thank you for the search tabs? Thank you for the search tabs. I hope you are still improving this option. Now that my mail is overrun with spam (thanks for that) the saved searches in tabs comes in handy. So what do you do next?....
You implement a new mid-session login requirement - while I'm ALREADY logged in - in the middle of an ongoing/active session! The result? All my search tabs, which represent placeholders in the work I'm doing, disappear. I really wish the tech folks would STOP trying to save me from myself. There is…
886th ranked -
Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
Stop using this format. Take a step back and fix your mistakes.
2nd ranked -
886th ranked
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Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
886th ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
190th ranked
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