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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1288 results found

  1. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

    383rd ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  2. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

    924th ranked

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  3. How do we delete thousands of email at a time? The App allows us to delete 100 at any one time.

    924th ranked

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  4. Very nice.

    924th ranked

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  5. notification on desktop

    On new message arrival, show the notification of the desktop.

    643rd ranked

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  6. schedule send

    add the option for schedule send and undo send in desktop webmail.

    924th ranked

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  7. If you charge less for a premium account, AOL would make a lot more!

    If you charge less for a premium account, AOL would make a lot more!

    924th ranked

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  8. Webmail keeps on asking to verify the account even though its a trusted browser

    Please refrain from asking to verify the account on browser that is already trusted as it keeps getting my information to put and receive code
    kindly facilitate

    924th ranked

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  9. Get rid of the tabs that open after clicking on email please.

    When I click on an email, the right side opens up to add contact & I do not like this. I preferred the stacking of add to contacts, calendar, etc.

    924th ranked

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    1 comment  ·  Admin →
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  10. Spelling Check is a joke. it is not working as it is meant to be.

    Spelling Check now is a joke. It does not work as it is meant to be.
    Aaron Stieglitz

    924th ranked

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  11. Put back "Relevance" selection in mail seach function

    Years ago you totally messed up the mail search function. The only good thing left was the "Relevance" in search selection but now you have removed it as well. This makes no sense so please put it back.

    924th ranked

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  12. AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???

    AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday

    924th ranked

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  13. And one more time

    I have the password to access my email and I use the same computer every day. A verifying code is stupid on *****.

    924th ranked

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  14. Can't respond to your email request because I don't use X or Facebook.

    It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
    Also, I don't want to pay to speak to an agent bc of a problem on your end.

    1282nd ranked

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  15. Stop the stupid send a code **** every time I try to get my mail.

    Stop the stupid "send a code" **** every time I try to get my mail. I am ready to leave . Very frustrating.

    472nd ranked

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  16. Each folder should be able to be sorted by subject. That makes most sense, yet you have removed that option

    Each folder should be able to be sorted by subject. That makes the most sense, yet you have removed that option

    472nd ranked

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  17. No Facebook Account

    Many netizens avoid social media accounts, such as Facebook. AOL support representatives should work with AOL.mail users within the AOL domain with already registered and known AOL email addresses. Posting an AOL email address on Facebook is not possible without a Facebook Account. Please reconsider and modify your request.

    924th ranked

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  18. case number: 24454430

    case number: 24454430

    member has been saving a composed mail and after she saved it, some contents of the mail she composed was not showing anymore. only the first line of the mail she composed was showing. during the session ts;

    1. used a different browser ( from edge to google )
    2. cleared cached and cookies
    3. refreshed the computer
    4. changed the viewing settings into unified
    5. used incognito window and opened the mail ( same results)
    6. checked the highlighted colors from white to black ( same results )
    7. log out and log back in after clearing the cache and browsing history of…
    924th ranked

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  19. VERY BIASED

    STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!

    924th ranked

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  20. Stop this stupid reverification BS! It's like once a month I have go through this - you send an email to my other ID, which also...

    Stop all this reverification stupidity!

    643rd ranked

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