AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1254 results found
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Leave email format alone!
Go back to the old email format. I will decide how to organize the incoming mail IF I want to. I don’t need anyone else doing it for me!
940th ranked -
go back to the original mail
go back to the old mail
940th ranked -
Your Internet Is Offline
This is getting Ridiculous!!!!!
When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
The Ads Should NOT Have The Control Of My Email Connection!59th ranked -
Please make it easier to delete emails. Or make the little box bigger.
Please make it easier to delete emails. Or make the Box bigger.
658th ranked -
why does my calendar open in yahoo
Tell me how to go back to old method. Just changed this week
940th ranked -
word wrap doesn't work when I am trying to read an email. I spoke with AOL support and they couldn't help
Word wrap doesn't work when I am trying to read an email. I have to scroll to the far right in order to read the end of sentences. That makes it very difficult to read emails. I spoke with AOL support and they couldn't help. I saw that someone else had reported the issue, but AOL did not fix it. From what I could tell, AOL closed that issue. Why was the issue closed?
940th ranked -
Sidebar folder/subfolder list
It would be great if the subfolders shown in the sidebar would be indented slightly, like maybe one space. It is a bit difficult to quickly see which is a subfolder or folder, i.e., obviously when you have a folder exanded.
940th ranked -
Blocking spam by the end of the email address like @......
Blocking senders is great but the Spam senders just changing the start of the address. They can send hundreds of thousands of spam emails. If I could block by just the @...... this would greatly increase protection and not clog my/your blocking files! I just blocked 18 spam files. 9 of them had the same ending @....
14th ranked -
you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email
when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.
36th ranked -
disable group by conversation
The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.
658th ranked -
my email addresses I have been sending to my contacts no longer pop up...this just started
email addresses I use daily no longer popping up on my desk top and google chrome...why?
940th ranked -
people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!
Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.
502nd ranked -
Block Specific Words
I would like to block specific words and phrases from the messages I receive. I am bombarded with a topic I don't care to see over & over. How can I resolve this?
293rd ranked -
drop temu ads
This company is being investigated for malware and selling personal information. DROP THEIR ADS IMMEDIATELY.
26th ranked -
I agreed to the charge to reduce commercial ads on my mail but there has been no change
no change, too many commercial ads on my mail site...what gives?
138th ranked -
Vastly expand the real time dictionary and add functionality to add to it.
Hello and thank for considering what should be a very, very, very simple automation issue. That being the roundly insufficient automatized "dictionary" during email composition.
On top of not finding what should be simple words for a reasonably expanded vocabulary, there's no option to add what you had to search out to make sure you're not going crazy; agian, over a simple word like suss.
Thanks again.
940th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
658th ranked -
How to improve AOL email preferences options
Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…
940th ranked -
Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
49th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
940th ranked
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