AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2982 results found
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ADBlock Plus
My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy
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Quit putting headlines up that do not match the story!
Quit putting up headlines that do not match the story!
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Why can't you fix urgent problems that everyone is complaining about?
Aol keeps making these small unimportant fixes but they don't attend to the crucial ones that is making everyone miserable. Things that have been reported since Gold started are still unfixed/unchanged.
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Address book issue
I was trying to send email and I have this issue when I enter the first 2-3 letters of the name it will show many names that I don't want to see. Hope you can fix the address book where I can just enter the name and place a coma ( , ) then the next name then coma again and it works, the old version was a lot better.
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PLEASE stop posting photos of abused animals on welcome screen!
Many AOL users keep asking AOL to stop posting photos of abused or starving animals on the Welcome Screen, yet AOL continues to do so. There is no way to opt out of seeing these horrific photos, so you sign onto AOL and the first thing you see is a photo of an abused dog or other animal. I'm not sure any AOL administrator actually sees our requests on this because all we ever get is the robotic answer, "Thank you for your feedback." If any human AOL employee sees this, PLEASE do something about posting these horrific photos of…
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Give all AOL Desktop Gold members a month's free AOL for the royal mess up on e-mail 'failure to load'.
Give all AOL Desktop Gold subscribers a free month for the ongoing 'failure to load' fiasco with e-mail.
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Chat is not working, *again*. No feedback about the problem or when it might be resolved, *again*.
AOL was more reliable as a free service. Stuff worked. There weren't these continuous outages that were met with evasions and non-answers (you're sorry for the problem but aren't doing jack to fix it.) There, done venting, since based on the contents of this page, it's obvious that it wont make any difference.
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We must be able to read attachments while still reading mail
How can I go to set up a file to place the attachments when I do not know exactly what the attachments are? I must leave the "reading screen" and then click on "my computer" to open files where the attachments was placed. And 5 out of 15 times the attachment is put by me) in the wrong location. THIS IS A HORROR.AND TAKES ME TEN TIMES AS LONG TO READ MAIL. i am thinking of leaving AOL where I have been for 17 years.unless there is a priomise of a correction.
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I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I c
I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I can only do them one at a time. Also the function always unzipped the file when finished downloading.
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Want the same way to save email to a specific file on MY PC
I want to save email to a file on MY PC and want to drag/drop to a file folder. I want reponse like it always was "dropped to file "gail misc" or whatever the file title may be. Now only "dropped to MY PC .
No help. I want the feature I had before. Gail **** ************** -
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When I send an email, where is the setting so that it stays open to change it and send to another person?
Keep emails that I am sending open after they are sent, so I can change it and send again to someone else.
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I have the following problem with my account for no reason.
I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..
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Give me a spam folder that I can see. I have the option To filter mail to a spam folder but the spam folder I had is no longer visible
AOL has deleted my spam folder. No technician can fix or restore it. I have to call tech support to check it. Are u kidding me?? I religiously check my spam folder because receipts or purchases get put there.Now
I can c all or remove all my filter and see every piece of junk ot spyware.
GREAT CHOICE and thanks for the HEADS UP -
Problems have NOT been fixed!
Please do not mark this as Duplicate! Same old problems. There is often times a delay in sending out an email. And then I find the email has gone out TWICE! We run a small business. This is not a good business practice. We have been using Gold since September, and the problem persists. I have talked to your tech people, and they have been no help. When will we have a reliable system again?
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Fix These Problems with Gold
1 - Should have to make up to six clicks to log on to the account,, 2 - can't read or write mail offline, 3 - Bring back the celebrity voices to sign on, etc, 4 - restore the ability to insert a background to e-mail, 5 - Allow the insertion of smileys, animations from other web site, like Incredimail, 6 - AOL e-mail smileys should not turn to a series of numbers, letters & symbols should not appear after mail is reopened, Bring back the old fonts and ability to personalize fonts and 7 - Activate the ability for…
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AOL Return Responses – Notify Us
AOL Return Responses – Notify Us
When submitting a Bug or Feedback report, why can’t AOL send an email indicating they have responded with an answer?
Finding your responses on Feedback can be difficult and I usually don’t take the time to check, since often there are no responses. All you need to do is to link our email address, which is included in our report, to your responses.
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Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
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