AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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Ridiculous advice.
The advice about expanding your browser does not work. You can't move the sides in or out. Why don't you just quit re-inventing the wheel? Now I can't even read things from my cousins. STUPID
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL format is once again terrible!
I just opened my AOL and find that once again you Folks have fiddled with the layout. Bad enough that you alphabetized my "favorites" when I didn't want you to. Now, the opening page is all different and has more **** that I don't want to see. On top of that, you are chargig me to use your browser for a monthly charge when it was better for free!
Please, stop changing and return to the format I had a couple of days ago!!You can call the AOL Desktop Gold team at the number 1-888-265-3733 and one of our technicians will be glad to help you out with any issue with the software.
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AOL Gold browser freezes up, locks, won't load even it's own pages
Really? I have to close the browser, and completely reboot my computer to get this browser to work properly? While this one is busy not doing anything, using half a gb of ram, I can open AOL Shield and go to the website I can't get Gold to open. Geesh, almost 300 revisions now and it's still a pain in the .............
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Yet another problem. I am trying to save a group in my Address Book.
Most of the time it does not save, and on the rare occasions it does save, it is not complete. Why???
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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At nite time I clear all my "Recently Deleted" files folder. The next morning, I find 2 to 6 valid new emails now in my "Recently Deleted"
At nite time I clear all my "Recently Deleted" files folder.
The next morning, I find 2 to 6 valid new emails now in my "Recently Deleted" folder. Why?
Sometimes, all of the nite time deleted files are also now included in the next morning of my "Recently Deleted" folder. Why?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Please discontinue my AoL account with you. From **@aol.com
Cancel my account.
I’d like to have one of our Technical Support agents to help you with this. Please call our team at 1-800-827-6364.
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Keep Portfolio Yahoo is a unusable. They run you around in circles and there is no obvious way of contacting them to correct this circus.
Yahoo is not at all user friendly. There is no obvious way of contacting them to get out of the circle of I am not a robot . Without AOL Portfolio I have no reason to remain a user.
For any yahoo finance issues please contact them here
https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_FIN -
Gold lock up "not responding"
After finally logging in and Inbox is displayed I try to open an email. Gold locks with with "not responding" and I have to go to Task Manager to kill Gold. My wife's account (on same computer) works fine. I'm paying for this why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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AOL Defects
Your software defects should be fixed!
(1) E-mails saved on my PC should be in a file accessible by non AOLr program tools to allow file recovery if possible in case of file or folder damage.
(2) Folders now missing due to damage from outside events should be enabled to be deleted by AOL to enable the same name to be reused, now blocked forever.
(3) AOL should be stopped from automatically and arbitrarily diverting incoming messages to the SPAM folder. This should only be under control of the user.
(4) Starting AOL for the first time each day takes…We’ll pass this along to the engineering team. For the other issue I’d like to have one of our Technical Support agents investigate. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I do not really expect anything out of this feedback but here it is anyway.For the last 9 days I have been blocked from My AOL account. I ha
I Can not sign into my AOL account. I have tried and tried to do so with success. I am almost ready to Cancel my AOL account I have had for 20 years or more. You can see if you check from your end that I have had this account a long time. I do not wish to do this but If I can not sign into the account, i have no other Ideas. I have tried everything even to changing my Pass word. I try and the Help desk sends me a code word via telephone. This has been…
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-800-827-6364.
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Fix sound for web pages
I can't hear the sound on my web pages, before I can do at any version of aol, y you want to know what kind of web pages is, here is a link for what I do, for long time. This new version of AOL Gold is very disappointed.
I been sharing my poems for so many year in to members of AOL and non AOL members. Now I have to tell them to open the web page by Explorer, because AOL don play the music format midi.
http://www.karinoza45.com/DejaloIr.htm This page has a sound music
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Spell Check
The spell check feature is not working on my AOL, please fix it immediately. Call me at () **-3488.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Correct how listing of Spam mail is displayed. Sometimes it displays the Spam list interspersed with the list of old mail.
When Spam is clicked on, display only Spam.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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NEW AOL ISN'T WORTH A ****...STILL HAVING INBOX MAIL PROBLEMS SINCE AUG 2018
bring back the old aol
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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WHEN I HIT REPLY THE EMAIL COMES BACK TO MY EMAILL ADDRESS IT DOES NOT GO TO THE EMAILL THAT I WHANT TO REPLY TO
WHEN I HIT REPLY THE EMAIL COMES BACK TO MY EMAILL ADDRESS IT DOES NOT GO TO THE EMAILL THAT I WHANT TO REPLY TO
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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EMail Time Zones
Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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i can not even chat with an agent. What has happened to AOL
Tried to get someone to answer some questions . I have been a member 23 years
You can reach out to the AOL Desktop Gold team by calling 1-888-265-3733.
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I lose my Local settings every time i sign off, I cannot change to a another source for news i.e. aol propaganda. my idea is fix this brows
What browser does aol now use?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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not responding
the software keeeps freezing and goes to no replu. call me 1---***
Thank you for sharing your experience. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. Our engineers are looking into this as we speak.
If your browser crashes, please try the following steps to enhance your experience:
a. Edit > Select Footprints to Clear
b. Check the ‘Browser Cache’ box
c. Restart ADG
If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps
d. Edit > Select Footprints to Clear
e. Uncheck the ‘Browser Cache’ boxWe would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from…
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What are y'all doing with my MAIL folder?? When I permanently delete mail, that's what I mean. Now, I find old deleted in my folder. WHY?
Quit messing with Mail Folder. Y'all have a bad habit of screwing it up, just because someone thinks they have to "fix" something not broken....job scared??
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
- Don't see your idea?