AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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Chats needs to improve
Wheres is the red heart on that used to be on the chats and chat room list? This chats needs also improvements, when open the window to get to the chat it gets in blank I have to close the the chat room list to reopened, I have to do it several times. Also, when we send the message it keeps sending in the same massage, this is confusing specially if we are chatting with a different person. The chat frizzes a lot. We can use a dotted line like this ... it does't respond to send the message, to…
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL saved folders
I can access my saved emails on my phone app and on my ipad app. but on my computer with AOL desktop gold the folders have disappeared with no dropdown or other way to find them.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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HELLO... I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONS
HELLO...
I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONSIDER...
WHILE I UNDERSTAND THERE ARE RULES TO FOLLOW IN CHAT ROOMS MANY TIMES ARGUMENTS ARE HEATED AND CAN TURN UGLY....I TRY NOT TO US INAPPROPRIATE LANGUAGE BUT IN ANY EVENT WHEN I GET A TOS THERE IS A LINK AT THE BOTTOM OF THE BRIEF EMAIL BUT IT CANNOT BE OPENED....
IS THIS A LINK TO SHOW US WHAT WE SAID WRONG TO GET THE TOS???
OLD AOL WOULD ALWAYS HAVE A LINE…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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All of the below comments regarding the recent changes are valid.
All of the recent complaints about spam filters and the direction of email are valid. Everyone tells me I am an idiot for paying $39 per month for this type of idiotic file management. Please restore normal operating parameters. I do NOT need all my current mail to be defaulted to the Saved Folder before I can read it. When I sign in, I should be able to immediately read today's email. I should not have to take the extra steps of going to the saved folder. If I delete the Save Folder, will that cure the problem, or only…
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL - My files have lost? I am paying for service that I am not receiving? HELP !
AOL - My files have lost? I am paying for service that I am not receiving? HELP !
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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You could install a different or updated browser!!!
AOL Gold will not allow me to download any forms from my Military Retired Pay site (Defense Finance and Accounting Agency). When I use Microsoft Edge or I/E 11 I have no problem. IT SURE WOULD BE NICE TO HAVE A BROWSER IN AOL THAT WOULD DO EVERYTHING, like you had before in 9.8.2
One of our Technicians can help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Our Gold team can help you cancel the subscription. Please call us at 1-888-265-3733
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For the last two days every sent mail is back to me rejected. Please, help me
For the last two days every sent mail is back to me rejected. Please, help me
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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why do you continually ask me to update my account!?! I HAVE THREE TIMES and you still send me notices. You people are MORONS!
why do you continually ask me to update my account!?! I HAVE THREE TIMES and you still send me notices. You people are MORONS!
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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The address file in AOL GOLD sucks. Cannot make adjustments, or deletes.
The address book in AOL Gold sucks. You cannot make adjustments from 'all contacts' to' groups'. You cannot delete an Email address. Please advise when this is corrected..............
We cannot replicate this. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Report ID: webjas-vaa221-20180709-014028-6832b15c-54c2-445c-a3b7-6683f23538eb
What and why am I all of a sudden getting this eeror?
Report ID: webjas-vaa221-20180709-014028-6832b15c-54c2-445c-a3b7-6683f23538eb
Also am hating to even sign on to Gold. It never is easy. I have to go on and off just to get it signed on. I've been with you since you first started and I'm loosing my patience. I need to get this fixed or just give up and go else where.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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just sent 3 more emails from my phone did not receive a one
nothing in spam wanted to save pics of my sons graduation to my pc, but looks like aol is screwing with mail again... made a purchase on ebay last night no email confirming payment, no receipt, requested money be sent to my paypal at 1 am... Never got that email! Requested support from a website 2 days ago never got the instant automated email, no idea if anyone even attempted to assist me, because if they replied to my ticket I NEVER GOT IT!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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When I save an incoming mail to my PC it's not saved in the right folder
When I save an incoming mail to my PC it's not saved in the right folder.
It is not in the Incoming Mail folder. It's in the Heading folder titled "Saved on My PC and it is the only saved incoming mil in there, The older ones saved on my PC are in the Incoming Mail Received folder.
Why do things break almost daily that were not broken before??
Let me put you in touch with one of our technicians to investigate the cause of this issue. Please call us at 1-800-827-6364.
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The refresh button at the top doesn't work any more!! Fix it please.
I keep waiting for the orange refresh arrow at the top to start working!! Haven't we waited long enough for you to fix Gold?
One of our Technical Support agents will be glad to look more into this issue. Please call our team at 1-888-265-3733.
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Can't read email. Am getting "wait 5 minutes and try again" warnings.
Tried refreshing mail settings as suggested, but that doesn't work
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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GET PASSWORD SAVE TO WORK
GET PASSWORD SAVE TO WORK
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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FIX MY PROBLEM
Ever since I went with AOL Gold I've had problems, now I can't do any search. This is costing me money for this service and it sucks. Ether fix it or I'm canceling it
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Respond to help
I have sent this problem "{"errors":[{"id":"INVALID_CRUMB","title":"invalid crumb"}]}" that appears on my opening the "Welcome" site. I have to close it and reopen it every time. whether it is first opening or when AOL shuts down for non use. The same ERROR appears and again I have to shut down and reopen. Please clear the problem. this is my third request.
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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